Birmingham Women's Hospital - Ratings and reviews
Reviews
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Review titled Wonderful Midwives and Doctors
Rated 5 stars out of 5
by Ruth Birch - Posted on 23 March 2024
I have to say a massive thank you to the midwives and doctors during my induction and delivery at Birmingham Women’s. Thank you for keeping me informed, calm and for being so supportive and encouraging during my labour. A huge thank you to the doctor that helped deliver my baby girl, and thank you to the midwife and student midwife who were incredible at being my cheer team with my husband.
Visited Maternity services on March 2024
Birmingham Women's Hospital has not yet replied.
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Review titled Totally Awful Care - Gyn colposcopy
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2024
I was referred here a while back and the doctor I was under in the colposcopy dept was so lovely. Sadly late last year I was diagnosed with cancer, I was informed I needed an operation, but the doctor I was seeing couldn't so this, so referred to a consultant. That's when the problems started!!! Seen her, she seemed so 'you are coming in within the next 2 weeks, cancel everything In your diary', I did the consent etc.... then the wait started. I had to chase my preop, they booked me as a telephone call, when the nurse called me she couldn't understand why booked as a telephone call as I needed a F2F appointment as I will be a impatient, not a day case, & also underlying health conditions. Then had to wait over 2 weeks for the F2F appt (which was a joke).told be there about 45 mins i was there a total of 4.5 hours!!!!!!! No organisation at all, no one knew what was going on, total joke. I am chasing my date, considering I should have been In and out by now, to be informed could be april/may until I'm booked in, I don't get it!!! My consultant was telling me how 'urgent' this operation was and how quick I needed the surgery, and yet now whoever I contact (you are lucky if you get hold of someone) but when you do, no one knows what's happening. I'm really concerned, just don't know what to do,but certainly wouldn't recommend this hospital if you need an operation.
Visited Obstetrics And Gynaecology on February 2024
Birmingham Women's Hospital has not yet replied.
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Review titled Impossible to get hold of anyone on the phone
Rated 1 star out of 5
by Anonymous - Posted on 22 January 2024
I'm supposed to have a follow-up growth scan this week and still haven't had a date/time of when it will be. When I try to call Radiology (0121 335 8260) I just get cut off. When I try to call any other numbers, I just get put through to other departments and no-one is ever able to help me. I work full-time so I do require some advance notice for a scan - are they expecting us to just drop everything last minute when we receive our appointment? Really poor communication and they need to sort their phone lines out.
Visited Maternity services on January 2024
Birmingham Women's Hospital has not yet replied.
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Review titled Absolutely Amazing
Rated 5 stars out of 5
by Claire - Posted on 03 December 2023
I just wanted to thank everyone. The team are so lovely and I was certainly in good hands. I had surgery and everything was a success. A day I was petrified of doing but I didn’t need to be. I would highly recommend. Thank you!
Visited Obstetrics And Gynaecology on December 2023
Review titled Birmingham Women's Hospital
Replied on 21 December 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience. Thank you! Best Wishes, The Patient Experience Team.
Provided by Care opinion
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Review titled Awful Awful Awful
Rated 1 star out of 5
by Anonymous - Posted on 06 December 2023
I waited more than 5 hours to be prescribed antibiotics. Absolutely ridiculous. Not sure what the average wait time is but 5 hours is excessive. Do better.
Visited Maternity services on December 2023
Review titled Birmingham Women's Hospital
Replied on 21 December 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, The Patient Experience Team.
Provided by Care opinion
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Review titled So disappointed
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2023
I have had a high risk pregnancy and my experience at fetal medicine was amazing. However, when I reached the end of my second trimester and throughout my third trimester, I felt like everything went downhill. I have had to attend triage a number of times due to my waters breaking early. The wait to see a doctor lasts 4+ hours which is ridiculous. I was admitted to ward 1 on two occasions and the atmosphere was awful. I had to bring my own pillows from home and felt pressurised by several consultants to be induced when I have wanted a c section throughout my pregnancy. I think seeing a different consultant each day on the ward was not helpful as each consultant said something different to the last so I felt like I was a broken record, repeating myself. I also felt as though I was being rushed out so that a bed could free up for somebody else and I ended up being sent home to symptom watch which increased my anxiety. I am so disappointed in the service provided which has only made me feel so much more anxious about my c section and the after care that I’ll be receiving.
Visited Maternity services on October 2023
Review titled Birmingham Women's Hospital
Replied on 24 October 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust, though we are so sorry to see we have not met your expectations and have disappointed you. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled Fantastic maternity unit
Rated 5 stars out of 5
by Ellie - Posted on 18 July 2023
We recent gave birth to our 1st baby at the Birmingham Women's hospital and our experience was fantastic. From every routine pregnancy appointment, additional growth scans to d-day itself, we had such a positive experience. The staff are phenomenal, very nurturing and reassuring. Our midwife whilst young had such a wealth of experience and knowledge I felt in such safe and capable hands. Wonderful staff all round - thank you to all those who cared for us.
Visited Maternity services on July 2023
Review titled Birmingham Women's Hospital
Replied on 20 July 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback with the Maternity team. Thank you again! Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled Car parking
Rated 1 star out of 5
by Bill15 - Posted on 10 July 2023
Had an appointment at 4pm 10/07/23. Payed £6.40 for parking. But there were cars turning up after me and Not! Paying, just going straight into the hospital. Regards
Visited Maternity services on July 2023
Review titled Birmingham Women's Hospital
Replied on 11 July 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to hear that you had a negative experience when attending our hospital. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.”
Provided by Care opinion
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Review titled Very bad receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 14 August 2023
Several times I've had really bad experiences with the person who deals with calls / bookings at the gynae department. Very very rude, inconsiderate unhelpful remarks made, talks over you. I felt awful after the call. Not nice when people are already suffering with health issues.. I don't know how this person has the heart to talk to people the way she does. It really needs to be looked into. No one should deal with a human like this let alone a patient
Visited Obstetrics And Gynaecology on May 2023
Review titled Birmingham Women's Hospital
Replied on 16 August 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team
Provided by Care opinion
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Review titled Painful biopsy.
by Loufranxx - Posted on 12 July 2023
I have been under investigation for ages due to abnormal bleeding for months on end. Went for ultrasounds, smears etc. I also had a biopsy of my womb at Solihull women’s hospital, which was bearable. However, it came back I had endometrial/uterine polyps. I got sent to heartlands Gyno for a hysteroscopy. I found the doctor very blunt and not caring or reassuring. I wasn’t told I was having another biopsy at the time. They flushed the water into my tubes etc. and went in with the camera. I was watching it on the screen - well trying to. They said if it hurts too much say stop and they would stop. I cried and shouted for them to stop to which they said they were almost done. I could see the openings to my fallopian tubes. I was then told they would also like to take another biopsy whilst it was inside already about to take it. I had a biopsy before and had never felt pain like this. It’s left me curled over in agony for at least 5 hours. I do not trust in health professional to deal with my Gyno issues. I felt violated.
Visited April 2023
Provided by Care opinion
Birmingham Women's Hospital has not yet replied.