Birmingham Women's Hospital - Ratings and reviews
Reviews
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Review titled Amazing Midwife
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2023
I was admitted to the hospital in April 2023, firstly based in the Induction suite and then delivery. The midwives I had in the induction suite and delivery were absolutely amazing. Both went above and beyond to ensure I was calm and comfortable. Both were so compassionate and understanding and did their best to make me feel at ease. Thank you so much for being so kind to me.
Visited Maternity services on April 2023
Review titled Birmingham Women's Hospital
Replied on 22 August 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback to Delivery team and Induction suite team. Thank you again! Best Wishes, The Patient Experience Team.
Provided by Care opinion
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Review titled Unacceptable care
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
I was transferred from stoke hospital to have a c-section due to no beds being available at stoke hospital. However once at Birmingham womens they said they wouldn’t give me a section and we’re just going to monitor me. I was put on the ward room with 3 other women where one women was in advanced labour and the other 2 weren’t far behind. I was refused a room in my own until I had a panic attack. Once in my own room, I still needed to share a toilet and shower which wasn’t working. They then lost my paper work and all my scan photos, didn’t carry out routine urine samples daily or give me the correct medication. I also explained I’d been having bad headaches and problems with my vision they just brushed it off even as it got worse. The care I received while there was shocking. Once I transferred back to back to stoke they found I extremely bad UTI that should’ve picked upon if they had done the routine tests.
Visited Maternity services on March 2023
Review titled Birmingham Women's Hospital
Replied on 15 June 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled Great experience - anaesthetist amazing!
Rated 5 stars out of 5
by Ellie Sibbald-Perkins - Posted on 25 April 2023
I had a very good experience on the day of my surgery at the hospital. Staff were really supportive of me as a young patient and made me feel at ease. The male anaesthetist I had was particularly amazing, I was so so scared and he really helped me through it all and respected what I was telling him. Must be one of the best in the business!
Visited Obstetrics And Gynaecology on February 2023
Review titled Birmingham Women's Hospital
Replied on 18 May 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback to the relevant team. Thank you again! Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled The most horrible and rude midwifes
Rated 1 star out of 5
by Anonymous - Posted on 05 February 2023
After the ceserian I was experiencing huge abdominal pain .Been crying and crying but no-one came to help or assist.All they was telling :"You must walk" They didn't care how you feel, all they care how to free up the bed ...They was ride, not helpful at any degree. Not what you expecting being a new mum ..Avoid this hospital
Visited Maternity services on February 2023
Review titled Birmingham Women's Hospital
Replied on 10 February 2023
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations, and that you did not feel cared for by our midwifery team - this would not be our intention at all! Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team
Provided by Care opinion
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Review titled Amazing Staff who go the extra mile!
Rated 5 stars out of 5
by Julie Conway - Posted on 19 October 2022
From the moment my fiancé and i set foot in Birmingham Women's Hospital we have been blown away by their proactive, thorough, kind and responsive approach to my care. I have been under the fetal medicine team for a suture and in particular one nurse has been incredible in getting me the procedure booked in as early as possible to give my high risk pregnancy the best chance. The way each department is run is seamless, each scan or appointment has been on time, and the doctors and nurses can never do enough to help. I am now 7 months and looking forward to attending for my planned C Section at Christmas. Thank you so so much to all of the team at Birmingham Women's Hospital - You are all incredible!!!
Visited Maternity services on October 2022
Review titled Birmingham Women's Hospital
Replied on 09 November 2022
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback to the Fetal Medicine Team. Thank you again, and best of luck for the remainder of your pregnancy, and beyond! Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled Amazing, respectful, reassuring
Rated 5 stars out of 5
by Zhanaya - Posted on 23 August 2022
I’ve had to visit ward 6 a handful of times over the past year and I have so much appreciation for the ladies on ward 6! The services are always quick reliable and I suffer with really bad anxiety but they always reassure and put me at ease! You know they’re amazing when you have women in crippling pain with huge smiles on their faces because of how lovely the staff have been!! A Huuuge thank you and keep smashing it! ❤️❤️
Visited Obstetrics And Gynaecology on August 2022
Review titled Birmingham Women's Hospital
Replied on 14 September 2022
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We're so glad to see it was a positive experience for you, and that Ward 6 cared for you so well - we will share on you feedback to the team so they know what a great job they have done caring for you and others, too. Thank you again! Best Wishes, the Patient Experience Team.
Provided by Care opinion
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Review titled Appalling !
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2022
I had a baby here , first time young mom and the day I went into labour I got refused any type of pain relief and I got refused to be checked to see what dilation I was because they didn’t think I’d dilated even after telling them I knew I was !… after constant refusals to be checked all day I was there the midwife finally checked me out and I was 4cm more and instantly got put on a delivery ward , I got took in for an emergency C-section a couple hours later due to his heartbeat dropping rapidly and can only imagine what would’ve happened if I got left all night not being checked ! Then after my C-section I was not cleaned so was sat in blood all day and was not helped to try and walk all day which I should’ve been and due to that a few months later got put into hospital due to fluid around my scar! I gave birth in the beginning of July and am still getting backlash over your terrible lack of knowledge to be midwives In December and might possibly be having to spend my first Christmas with my baby in hospital again for it .
Visited Maternity services on July 2022
Review titled Birmingham Women's Hospital
Replied on 12 December 2022
Thank you for taking the time to share your feedback to Care Opinion in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team
Provided by Care opinion
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Review titled Unpleasant experience
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2022
After contacting the pals dept several weeks ago regarding cancelled surgery dates and mis information . I was informed a person from the gynae management team would contact me which still hasn’t happened and I have had no updates from pals even though I have asked for updates. Finally after chasing a cancelled appt with my consultant since May I got into see them . What a horrible experience found them abrupt as soon as I entered the room and this straight away made me feel uncomfortable and on edge . Felt they weren’t really interested and this came across in the way they spoke to me and made me feel. No further forward in knowing how to cope with the pain or if it’s being caused my something other then the problem I’ve been told I have and still in a lot of pain and discomfort no examination to see where the pain actually is and just told nothing more would be done until after my surgery if I still had the problem then. But at present I don’t even have a surgery date. Was in the room for a matter of a few minutes and lost all my confidence and so didn’t ask questions or explain my problems as I already new from the atmosphere in the room it was a waste of time me even being there and I couldn’t think what I wanted to say as I just felt embarrassed. I couldn’t get out the room fast enough as I felt I was going to cry and then had to wait around for a nurse to provide the things I needed for a test I had to do whilst hoping no one tried to speak to me as I was upset and would start to cry. Came out of the hospital and had to travel home upset. This is the 3rd time I have been let down by this trust and now feel Anxious about having to go back there. If the pals staff cannot be bothered to keep patients up to date when they complain then what’s the point of a pals department. Hopefully my gp can get me referred somewhere else as I don’t want to put myself through that again as I suffer with anxiety and being treated in this way has made me feel upset and let down. I had hoped that I would get the help and advice I needed regarding the problem I have but that’s not happened
Visited Obstetrics And Gynaecology on July 2022
Review titled Birmingham Women's Hospital
Replied on 17 August 2022
We are sorry to learn of your experience. If you do still feel that your PALS remains open, and you are yet to hear feedback, please do get back in contact with the team to advise of this. Likewise, if you feel you have further concerns to raise regarding your latest appointment, please contact the PALS team via the online contact form to inform, and we will try out best to assist you (https://bwc.nhs.uk/contact-pals-form). Best Wishes, Patient Experience Team
Provided by Care opinion
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Review titled Great services
Rated 5 stars out of 5
by Sania Chaudhary - Posted on 29 May 2022
I had my 3rd baby in Birmingham women's , always is best experience but this time was bestest time , as this was my difficult pregnancy but i would say all the staff from labour room till ward was so much caring and make me feel very comfortable, i will highly recommend this hospital, and thanks alot to midwife's, nurses, supporting staff and doctor's for doing great job . They all take care like a family to me as i haven't got my family around in this country but never felt like in hospital they make sure that all help is their in labour room till wards . Hats of to you all . Please keep doing great work like this . Thanks alot .
Visited Maternity services on May 2022
Review titled Birmingham Women's Hospital
Replied on 01 July 2022
Thank you so much for taking the time to let us know about your experience at Birmingham Women's Hospital. It is a pleasure to care for our patients and we aim to treat everyone to the experience we would wish, for our own close family members. The staff will be so pleased to know that you felt their care and comfort through your stay with us. With kind regards, The PALS Team at BWC NHS Foundation Trust.