Orchard Court Surgery - Ratings and reviews
Reviews
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Review titled Embarrassing
Rated 2 stars out of 5
by Christopher - Posted on 26 April 2024
Never go to Doctors due to my opinions Went Today numerous problems Mostly my dizzy spells and Ear... Another Doctor was Called In Both agreed my Ear was not Normal...possibly due to surgery 13 years ago... Admitted it was Wet?.... Sent home with no Antibiotics or Anything
Visited April 2024
Orchard Court Surgery has not yet replied.
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Review titled Professional Practice
Rated 5 stars out of 5
by Mrs Vivienne Kenyon - Posted on 11 March 2024
Professional team, special mention for 2 of the paramedics, very kind & considerate, listened to everything I said, no rushing, awkwardness. Put me at ease & went over & above. Wish I could see them for appointments going forward. Thank you to all the team, nice to see a past Nurse back in the practice. Thank you all again.
Visited March 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Thanks Vivienne for your very kind review on our practice. It is always very uplifting for staff to receive feedback of this kind and I will certainly circulate your review to all staff. Providing exceptional care and treating all our patients in a professional manner is among our top priorities. The paramedics are permanent members of our team so they are available for future appointments. Kind regards Karen, Practice Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Dawn - Posted on 27 March 2024
The doctor gave me important information explained really well. Fantastic service from the practice.
Visited March 2024
Review titled Orchard Court Surgery
Replied on 01 April 2024
Thank you so much Dawn for taking the time to give positive feedback about the practice. I will circulate this amongst all the team as it is very rewarding for them to receive this kind of feedback kind regards Karen, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Pam - Posted on 29 March 2024
Very caring and helpful I was given very good advice,I was listened to shown respect and given opportunity to go back if situation not helped.they made a quick appointment for me too
Visited March 2024
Review titled Orchard Court Surgery
Replied on 01 April 2024
Dear Pam I would like to thank you for taking the time to give us lovely feedback for the service you received. We strive to provide exceptional care to our patients and I will pass your comments to the team Thanks again Karen, Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Marion Lees - Posted on 13 March 2024
I needed small procedure on my ears was a little nervous but the nurse put me at ease and was very gentle and efficient thank you Orchard Court
Visited March 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Thanks Marion for your very kind review. I will pass your comments on to all the staff as it is always nice for them to receive postitive feedback. kind regards Karen, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Kim - Posted on 28 February 2024
Quick, efficient service carried out, all investigations done quickly no waiting around.All results given as soon as they had them and follow up with GP.
Visited February 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Thanks Kim for your very kind review. It was good to know that your experience/service you received at the practice was efficient and positive. I will pass your feedback on to all the staff. kind regards Karen, Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by Mr Victor Rose - Posted on 27 February 2024
From the minute I called up and explained my symptoms they were polite and got me in the same day. The doctor gave a good check and made me feel at ease. All in all, very professional
Visited February 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Dear Mr Rose Thank you for your kind review on our practice. I am very glad that you felt you were treated in a professional way by the team, that is something that we like to pride ourselves on. I will pass your feedback to the whole team as it very motivating and rewarding for them when they receive positive feedback kindest regards Karen, Practice Manager
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Review titled Good consultation
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
I was very pleased with my latest visit and consultation at Orchard Court surgery and was pleased with the outcome
Visited January 2024
Review titled Orchard Court Surgery
Replied on 17 January 2024
Thanks so much for taking the time to comment on our service. It was great to hear that you were pleased with your outcome. We strive on a daily basis to offer a great service and always appreciate it when patients take the time to comment. kindest regards Karen, Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2024
Saw the doctor at exactly the time of the appointment. He was empathetic, attentive and professional and organised blood tests and a further follow up consultation.
Visited January 2024
Review titled Orchard Court Surgery
Replied on 22 January 2024
Dear Patient Thanks so much for taking the time to feedback on your excellent care. We always strive to provide an exceptional service and always good when we receive positive feedback. I will pass the feedback onto the rest of the team Kind regards Karen, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Kimberley G - Posted on 05 December 2023
Phoned up at 8am on the morning and managed to get an urgent appointment for the same morning, staff member on the phone was very friendly. Straight in to see the GP, no long waits, the GP was excellent with my little boy, he was very child friendly and knowledgeable, diagnosed him very quickly and provided the relevant treatment, best gp practise in the area, never had any problems with them
Visited December 2023
Review titled Orchard Court Surgery
Replied on 06 December 2023
Thanks so much Kayleigh for your valuable feedback which is always appreciated. I will forward your comments to all staff kind regards Karen, Practice Manager