Heathbridge Practice - Ratings and reviews
Reviews
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Review titled Fantastic practice
Rated 5 stars out of 5
by Alex - Posted on 08 March 2024
Excellent practice - I've generally had good experiences here, and often find how lucky I am to be registered here when discussing with friends about their own experiences at other practices. Queries tend to be addressed promptly, and a recent appointment I had has been one of the best I've had since moving to the UK. The GP took time to really understand the patterns of my chronic condition and devise a plan with me to improve how it is managed. I left feeling heard, hopeful, and like I had an understanding of my care. Thank you!
Visited February 2024
Heathbridge Practice has not yet replied.
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Review titled Fantastic practice with great staff!
Rated 5 stars out of 5
by Giorgia - Posted on 12 April 2024
The Heathbridge Practice deserves more than five stars. I reached out as I found a pea-size lump in my right breast and they got me an appointment within days. At the appointment, I struggled to find the lump again, but the doctor was really patient and assured me we could take all the time needed to find it and check it. Once found and inspected, I was referred to the hospital for a scan (thankfully it was just a cyst). Everything was handled professionally and quickly, making me feel reassured and at ease.
Visited January 2024
Heathbridge Practice has not yet replied.
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Review titled Fabulous service
Rated 5 stars out of 5
by Douglas Elliott - Posted on 20 December 2023
Heathbridge’s focus on keeping its patients healthy is very impressive. They are constantly looking to make sure I stay well. Issues are tackled early and many of their actions are preventative. The staff are always sympathetic, engaging, professional and clearly genuinely care. Congratulations and thank you. Simply brilliant!
Visited December 2023
Heathbridge Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Louise - Posted on 18 December 2023
I joined Heathbridge practice this year after moving house and recently had twins. I have been so impressed with the care received compared to my previous GPs and particularly compared to experiences of friends in the area trying to get appointments arranged for their babies. Online service is so impressive and quick, for example medications needed or physio referral when pregnant. The GPs and nurse I have met when having postnatal check and appointments for babies have been friendly, professional and very competent. They really give the impression that they care. I could not recommend this practice enough.
Visited December 2023
Heathbridge Practice has not yet replied.
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Review titled Friendly efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2023
Having moved to sw15 from north of the river, I was wary of local gp services as many seem to attract criticism. I must say Heathbridge Practice was a pleasant surprise. It has been less than a year but all has been first class so far....consulations, prescriptions, advice are all excellent
Visited October 2023
Heathbridge Practice has not yet replied.
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Review titled excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I was abroad without my medication, uncertain what to do and had an immediate and reassuring response to my on-line query. This is the second time I have had an excellent outcome to an on-line query to Heathbridge practice and had prompt advice and help.
Visited May 2023
Heathbridge Practice has not yet replied.
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Review titled Highly recommended GP
Rated 5 stars out of 5
by Archana Govindaswamy - Posted on 09 May 2023
I’ve registered with this GP and using their services 2 yrs now. Receptionists & doctors are super helpful. I would like to mention couple of incidents. One lovely lady printed my test report with 2 minutes and no pushback for my request. Another is my recent visit where the doctor and front desk staff (it is a shame that the feedback stopped me from mentioning their names) was so kind and took immediate test and feedback (This is after 6pm) which is mind blowing where my friends are still wondering how my GP is so helpful. Front desk also helped me to register my GP account with NHS, which is amazing. 200% recommend this GP. Kudos to the team for your help & support.
Visited April 2023
Heathbridge Practice has not yet replied.
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Review titled Terribly disappointing
Rated 1 star out of 5
by Dr Farzad Motlagh - Posted on 21 November 2022
Their staff made an appointment for me, and I am temporarily disabled, on crutches, dependent upon other’s assistance after the recent operation I have had and the practice was aware of this. At the time of appointment the receptionist said that my name was not in the system! He then went to the manager of the practice and the manager simply said to come back tomorrow!!! They couldn’t care less and the way they handled this indicated that this was a very normal happening, as if it regularly happens in this practice. Utterly disappointing!
Visited November 2022
Heathbridge Practice has not yet replied.
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Review titled Warm and helpful people at this practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2022
We are all so very grateful for the care and attention that the team at Heathbridge Practice gave to my elderly father and for the support they provided to my mother and I though his dementia and at-home care. Both my father's GP and The Patient Services Team were outstanding and we can't thank them enough for their kindness and concern for my father's wellbeing.
Visited November 2022
Heathbridge Practice has not yet replied.
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Review titled Good practice, lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2022
Staff are really lovely and helpful! They are all pretty weight focused (I think every single visit I have to get on a scales) which is pretty bad. Reception are nice and helpful! Doctors and Nurses are very supportive and organised and very validating Their communications prior to appointments (like what you need to do for the appointment) is not good but otherwise the communications are good. Waiting list is very long but they really try to help. Referrals are very good
Visited June 2022
Heathbridge Practice has not yet replied.