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Ecclesall Medical Centre

334 Millhouses Lane, Sheffield, South Yorkshire, S11 9JD

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Ecclesall Medical Centre.


Reviews

Displaying 21 to 27 of 27

  1. Review titled Excellent Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 March 2023

    All the staff are excellent. The doctors are very caring, understanding and helpful. The reception staff are all polite and really good.

    Visited March 2023

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    Review titled Ecclesall Medical Centre

    Replied on 13 March 2023

    Thank you for taking the time to leave such a nice review. I will pass your comments onto the team. Its lovely to hear that you are happy with our service. Kind regards, Practice Manager.

    Report as unsuitable


  2. Review titled Quick & super helpful

    Rated 5 stars out of 5

    by Zoe Olivia Bradley - Posted on 10 March 2023

    Fantastic practice! I always find the doctors practice and all of the staff (clinical & administrative) kind, friendly and efficient. Today I went online with a custom medication request, and within minutes I was contacted back by a lovely receptionist, who processed my request, all of my repeat medication and organised for me to be contacted by the pharmacist for a medication review. Thank you so much for being super quick & really helpful as always!

    Visited March 2023

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    Review titled Ecclesall Medical Centre

    Replied on 14 March 2023

    Thank you for your kind comments. The date on your review (10.03.23) was the day of the heavy snow. The staff did an amazing job of keeping both our Practices open on that day. Some walked long distances, some pitched in with snow shovels to clear the paths. Its so nice to know that our efforts were appreciated and made a difference. I will pass your comments onto the whole team and especially the reception team. Thanks again, Practice Manager.

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  3. Review titled Great service

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 January 2023

    I’ve been a patient at this practice for over 30 years and I, my husband and our (now grown up) children have always received excellent care from your staff. Since Christmas, I had held off contacting the surgery over a developing cough/wheezing as I thought it was just going to go away, and I knew that the surgery would probably be very busy after the Xmas period. When I did eventually ring, I had missed the day’s allotted appointments but the receptionist, who was extremely kind and patient with me, suggested that I could come to the after hours ‘emergency’ slot that evening. I waited an hour but the doctor, who I’m sure had had a very long and busy day, was very thorough, kind and reassuring. I was feeling really quite unwell by this time and was very grateful for their time and attention. I am now feeling much better, thanks to the antibiotics, and wanted to thank everyone involved for their professional care and support. It’s no secret that GP surgeries and everyone working in the NHS at the moment are facing real challenges and I wanted to say how grateful I am for everything you’re all doing.

    Visited January 2023

    Report as unsuitable

    Review titled Ecclesall Medical Centre

    Replied on 09 January 2023

    Thank you for leaving such a lovely review. We're really pleased to hear that you are happy with the service you received. I have passed your comments onto the team. I know it will boost them. You are right, they are working incredibly hard at the moment but knowing that their efforts are appreciated makes all the difference. Thanks again, Practice Manager.

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  4. Review titled Lovely staff

    Rated 5 stars out of 5

    by Lizzie - Posted on 18 January 2023

    I’m currently away for work in Sheffield and had a problem I needed a GP for, I went to apply to be a temporary resident, they weren’t taking on temp residents at the time. However the lady behind the counter was so incredibly kind and helpful to me and was trying her very best to see if she could somehow squeeze me in somewhere and get me a cancelled appointment for the next day before even taking me on. The staff were so helpful and lovely to me (which was so wonderful after struggling all morning with how to solve my problem). I don’t live here but what a lovely welcoming GP surgery

    Visited January 2023

    Report as unsuitable

    Ecclesall Medical Centre has not yet replied.


  5. Review titled Amazing care

    Rated 5 stars out of 5

    by Anna for Mary Shawyer - Posted on 26 April 2023

    I can’t praise the surgery enough for the care & attention they have given & continue to give to my mum who is 100. From the reception staff to the nurses & the doctors who all go above & beyond. Thank you so much for your compassion & care. We as a family are very grateful.

    Visited January 2023

    Report as unsuitable

    Review titled Ecclesall Medical Centre

    Replied on 26 April 2023

    Thank you for taking the time to leave such nice comments about our Practice. I will pass them onto the team and I know they will be pleased too. Thanks again, Practice Manager.

    Report as unsuitable


  6. Review titled Diabetic nurse

    Rated 5 stars out of 5

    by Anonymous - Posted on 09 October 2022

    Last Friday, I did my annual diabetes review session. The diabetic nurse was very professional, kind and caring. She left the room twice to check with the receptionist about some medical issues. I always feel comfortable after the annual review. I greatly appreciate her help, thank you.

    Visited October 2022

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    Review titled Ecclesall Medical Centre

    Replied on 10 October 2022

    Thank you for your kind comments. Its so important that patients attend their annual reviews and its great to hear that you have always felt comfortable and supported by our nursing team. I have passed your comments to them and in particular to the nurse who was at Ecclesall last Friday. I know that your words will make her day. Thank you so much, Practice Manager.

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  7. Review titled Very helpful reception staff

    Rated 5 stars out of 5

    by Ecclesall resident - Posted on 10 October 2022

    I had to ring to ask for my prescription to be recalled from my regular pharmacy (Ranmoor Pharmacy) which has been unable to open in the last week due to a nationwide shortage of pharmacists. The pharmacy will only be open from 9am-1pm on 3 days this week so I will be unable to get to it due to work. The receptionist was extremely helpful, changing my regular pharmacy for me & marking it as urgent, due to my needing my medication shortly & the pharmacy being closed. I have to say, I have never had a problem accessing either a telephone or in person appointment when I have needed one and the reception staff have always tried to help.

    Visited October 2022

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    Review titled Ecclesall Medical Centre

    Replied on 10 October 2022

    Thank you so much for taking the time to leave this review and letting us know you are happy with the service provided. We are aware of the issues with some pharmacy opening times at the moment and the pressures they are under. Where we can help out we will. Our reception will be so pleased to hear that you appreciated their help and I will make sure they see your comments as soon as possible. A lovely start to the week. Many thanks, Practice Manager.

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