DENMARK ROAD SURGERY - Ratings and reviews
Reviews
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2024
With recent changes to the appointment booking system the experience is much smoother and no longer frustrating. The triaging approach is much fairer. My experience of the appointment with the doctor was very positive. My issue was investigated thoroughly and I wasn't made to feel under a time limit. Thank you!
Visited April 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Diabetes Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2024
Had an appointment with the diabetic nurse. I was seen promptly and treated politely. Xxxxxxxxxxxx
Visited April 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Fantastic physiotherapist
Rated 5 stars out of 5
by Monia James - Posted on 09 April 2024
Attended an appointment with a physiotherapist today. Was our first time meeting. Ektoras explained everything in detail in a way I could understand. He has a great manner and very kind. I left feeling very positive. Thank you Ektoras.
Visited April 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Very good practice in my opinion
Rated 5 stars out of 5
by Tina - Posted on 19 April 2024
With the New system they have in place.Sending text to the surgery it’s been very good for me for advice and sorting out my medical problems.
Visited April 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Excellent experience with receptionist
Rated 4 stars out of 5
by Debbie - Posted on 24 March 2024
K went above and beyond to help me get urgent medication to my mum, delivering it herself on her way home from work as the chemist could not deliver immediately. Thank you so much K for being so kind and helpful, i appreciated it so much. Sorry could not use your full name!
Visited March 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Wonderful professionals
Rated 5 stars out of 5
by John - Posted on 05 March 2024
The receptionist went out of her way to help. And the doctor dealt with my problem with professionalism and kindness.
Visited March 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Good level of care
Rated 5 stars out of 5
by Liz - Posted on 06 March 2024
Although having to fill thr online form is tedious and is an issue for my elderly mum to fill in, I have usually been able to get an appointment or signposted to the GP hub. The GPs are always professional. It is difficult to get appointments on Mondays and Fridays which is understandable but maybe having more appointment slots on these days would help? The only other area for improvement woukd be follow up from test results especially if there is something to action on two occasions I have had to chase up treatment following abnormal test results. The GPs and reception staff work incredibly hard-Thank you
Visited March 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Loc Nguyen - Posted on 22 February 2024
The GP was nice and very helpful, she did not rush to finish but was patient to listen to what I had to say and answered all of my various questions.
Visited February 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Diabetic review
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
Booked in on the computer.I was seen by the nurse shortly after. I went for a diabetic review and was surprised when everything was done in one visit.
Visited February 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 19 February 2024
Very disappointed with how this gp surgery has gone downhill the past few years. One of the doctors there wanted my daughter admitted to the hospital but we was reluctant to go, so was told if no better by the morning we would be sent in and it would be written on our notes. So called in the next day as you can’t get hold of anyone on the phone and they said she’d need to be seen again by another doctor so we had to wait for a telephone consultation later that day. When we finally got the call the doctor was extremely rude and said there was nothing on the notes about her needing to be admitted, later to find out it was on the notes all along. He wouldn’t let me get a word in and was practically shouting through the phone, saying I was deliberately making her dehydrated. We did eventually see one nice doctor who has been there for years who arranged a hospital admission to amu and was so lovely.
Visited February 2024
DENMARK ROAD SURGERY has not yet replied.