Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Lianne Sutor - Posted on 05 June 2024
I have had such a lovely exsperience every time i contact the practice. There always very helpfull and very efficient I never feel i am been rushed even when they are exstremly busy. Doctors have always listerned to my conserns and helped me in the best way possible i very much appreciate everything they do. I called up at 5pm because my son had come up in a rash all over his body the receptionist was lovely and asked me to send some pictures i had a phone call straight away from dr .... he was very help full and took his time in explaining what the problem seems like it could be he was very reasuring and had sujested to call back if things changed. Ive also had another doctor who i have spoken to many times for me and my children he has always been reasuring,helpful and welcoming to the surgery. The nurses your so kind and lovely towards my children always put me at ease when coming to there vacinations. As a surgery as a whole you all do such an amazing job thank you all so much :)
Visited June 2024
Review titled Axbridge Surgery
Replied on 10 June 2024
Your review was a pleasure to read and send onto the team here. Thank you for taking the time to post it. Celia Townend Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
Problem was dealt with quickly and efficiently by nurses and paramedic. Antibiotics issued immediately.
Visited June 2024
Review titled Axbridge Surgery
Replied on 10 June 2024
We were very pleased to read your positive review and hope that you feel better soon. Thank you Celia Townend Practice Manager
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Review titled Bloods
Rated 5 stars out of 5
by Cameron Swales - Posted on 12 June 2024
Just fine It was for taking of blood sample Successfully achieved without any mining Expecting 100 characters is absolutely stupid
Visited June 2024
Review titled Axbridge Surgery
Replied on 13 June 2024
Thank you for your positive response to your blood appointment, we are glad that no mining was required! Celia Townend Practice Manager
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Review titled Amazing GP and reception team.
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2024
My trip to see the GP at Axbridge surgery today was really positive. From the very friendly and helpful reception team to the lovely GP, who I have seen previously. She is always so patient and understanding and I really felt like she had time for me, she listened and she answered all of my questions thoroughly. I left feeling very happy that my concerns had been acknowledged, understood and actioned.
Visited June 2024
Review titled Axbridge Surgery
Replied on 17 June 2024
Thank you for your positive review which I will pass on to our GP team and I know they will be very pleased to read it. Kind regards Celia Townend
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Review titled Good practice
Rated 4 stars out of 5
by Sue Hayes - Posted on 05 June 2024
My appointment as part of the Long Term Condition Review was on time and the nurse was prepared for its purpose. My pulse and blood were taken and Helen gave an explanation of the reason for this. All done quickly and efficiently
Visited June 2024
Review titled Axbridge Surgery
Replied on 05 June 2024
Thank you for your review, we are pleased to receive such positive feedback. Celia Townend Practice Manager
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Review titled Efficient and professional
Rated 4 stars out of 5
by Dr Briaris - Posted on 05 June 2024
Seen on time and consultation was professional. I did not feel 'rushed'. Very happy with the service provided. Thank you.
Visited June 2024
Review titled Axbridge Surgery
Replied on 17 June 2024
We are very pleased to read that you did not feel rushed and were happy with the service we provide. Kind regards Celia Townend Practice Manager
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Review titled Long wait for appointments, unless urgent
Rated 3 stars out of 5
by Anonymous - Posted on 17 June 2024
Great service when you can eventually see or speak to a doctor, but getting increasingly harder to get an appointment.
Visited June 2024
Axbridge Surgery has not yet replied.
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Review titled Efficient Service
Rated 5 stars out of 5
by Alan Warrell - Posted on 04 June 2024
Efficient service on time and checked if there were any other blood tests that were required, my checking recent medical record.
Visited May 2024
Review titled Axbridge Surgery
Replied on 10 June 2024
Thank you for letting us know that you felt your consultation was efficient and professional. Celia Townend Practice Manager
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Review titled No complaints
Rated 5 stars out of 5
by Ric Canham - Posted on 03 June 2024
Seen as quickly as necessary and appointment on time. Everyone helpful, calm and friendly. Phonecalls handled well.
Visited May 2024
Review titled Axbridge Surgery
Replied on 03 June 2024
Our team were very pleased to read this review and to be described as calm. Thank you Kind regards Celia Townend Practice Manager
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Review titled Very professional
Rated 5 stars out of 5
by Levels Shepherdess - Posted on 02 June 2024
I sought a consultation with my GP for worsening health concerns. I was taken seriously, and offered immediate diagnostic measures. Now awaiting results. This review is for the professional manner whilst putting me more at ease.
Visited May 2024
Review titled Axbridge Surgery
Replied on 03 June 2024
Thank you for taking the time to post this review, we were very pleased to read of your positive experience with us. Kind regards Celia Townend Practice Manager