Ratings and reviews
Reviews
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Review titled Excellent Dental practice
Rated 5 stars out of 5
by paul cutler - Posted on 22 April 2024
I believe this is the best dental practice i have ever attended the staff are always cheerful helpful and competent. I had an issue with a tooth and at my check up the dentist dealt with the issue immediately so i did not have to make a further appointment.
Visited April 2024
Review titled Swalecliffe Dental Centre
Replied on 23 April 2024
Hi Paul, Thank you for posting your review, we really appreciate it. All reviews are shared with the team as we are always looking for ways to continue to improve our service. We look forward to seeing you again in the future.
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Review titled Very good practice
Rated 5 stars out of 5
by Sally Carson - Posted on 23 April 2024
I was sorry to see my dentist leave but delighted to meet my new dentist and her assistant, both considerate and helpful. The receptionist is very helpful and friendly.
Visited April 2024
Swalecliffe Dental Centre has not yet replied.
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Review titled Lifted my spirits
Rated 5 stars out of 5
by Mary - Posted on 24 March 2024
My dental treatment has given me back my smile. I was very aware that my teeth were not good to look at. The treatment I received both addressed the way I looked and the health of my teeth. My first response were a few tear of joy that I could smile without thinking of ways to hide the obvious wear and tear. The procedure was explained initially and my choices were all acknowledged. I am so pleased and happy with my new smile is natural and now more frequent!
Visited March 2024
Review titled Swalecliffe Dental Centre
Replied on 10 April 2024
Thank you Mary for taking time to post your review. These are shared with all the team members. I hope your comments will encourage other people with similar issues to seek advice and treatment. we look forward to seeing you again in the future.
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Review titled Best practice in Kent
Rated 5 stars out of 5
by David - Posted on 20 March 2024
As always everyone of the staff refer to you by your first name. My check up was thorough, as usual, and if I needed treatment it is told in easy terms. No worries going to this dentist.
Visited March 2024
Review titled Swalecliffe Dental Centre
Replied on 22 March 2024
Dear David, Thank you for posting a review of our service. It is good to hear that we are communicating appropriately and in terms that are easily understood. If there is ever anything you need need further information about do not hesitate to ask a member of the team. Many thanks for your comments and we look forward to seeing you again in the future.
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Review titled Very good dentists
Rated 5 stars out of 5
by Susan Marjorie Smith - Posted on 22 January 2024
I was always nervous of going to a dentist, however, I can honestly say that the people are polite and friendly and the treatment excellent and I am not nervous any more. I would recommend this practice to anyone.
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Thank you for taking the time to leave a review, we welcome all comments and share these with the team at our monthly meetings. We are pleased to hear that we lived up to your expectations and look forward to being of service in the future.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Nanny Jan - Posted on 06 January 2024
Nothing is too much trouble if you have a tooth/denture problem. No matter who you are speaking to when at the practice it's the same 'Happy to Help' atmosphere. I always have a laugh with my dentist. My husband was always dubious about going to the dentist but he has no problems since we started at Aycliffe.
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Thank you for taking the time to post a review of our service, it is appreciated and all comments are shared with the team at monthly meetings. It is good to hear that we are able to ally fears and be of service. We look forward to seeing you again in the future.
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Review titled brillant practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
all staff are lovely and very helpful and polite and the treatment extremely good a very good dental practice with very good dentists highly rated in every way 10 out of 10
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Hi, Thank you for taking the time to post a review of our service. We value all comments and share them with staff at our monthly meetings. We are always listening if you have any suggestions. Once again thank you for your comments.
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Review titled Excellent service
Rated 5 stars out of 5
by Anoma Dasan - Posted on 16 December 2023
I have always received a quality service from this practice during the past several years. The reception staff are always friendly and cheerful, the displays are clear and informative. The clinician that I see is exceptionally good as he takes time to explain the procedures and I feel I can relax and don't feel rushed.
Visited December 2023
Review titled Swalecliffe Dental Centre
Replied on 19 December 2023
Dear Anoma, Thank you for taking the time to post a review. We appreciate all feedback and share it with staff as we are always striving to meet expectations and provide the best care possible for those who visit our practice. We look forward to seeing you again next year.
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Review titled Excellent Dental Practice
Rated 5 stars out of 5
by Coral Steele - Posted on 08 November 2023
Like a lot of people I have a slight fear of dentists, however I have been coming here for some time now and from my very first visit up to my recent check up I have always been put at ease and made made to feel comfortable by everyone there.
Visited November 2023
Review titled Swalecliffe Dental Centre
Replied on 16 November 2023
Hello Coral, Thank you for your comments, it is good for the team to hear that their efforts are appreciated and that we are doing something right. Many thanks for taking the time to post your review and we look forward to seeing you again.
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Review titled Great practice
Rated 5 stars out of 5
by Haydn - Posted on 11 November 2023
Without doubt this is the best dentistry practice that I have been to. From the receptionist to the staff that I have received treatment from have been courteous professional and helpful. I say this, being a person who is getting on in years, and visited a few practices although, like most people, I was anxious, but, I needn’t have been because I did not experience any pain whatsoever.
Visited November 2023
Review titled Swalecliffe Dental Centre
Replied on 16 November 2023
Dear Haydn, Thank you for taking the time to post a review. We are a family practice and pride ourselves on treating many generations of the same family. It is sometimes difficult to balance the needs of babies and young children and those who need special assistance or are extremely anxious but we really do enjoy the variety. Once again, thank you for your comments, these are shared at team meetings. We look forward to seeing you again.