Damira South Ham Dental Practice
St Andrews Centre, Western Way, South Ham, Basingstoke, Basingstoke, Hampshire, RG22 6ERContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Damira South Ham Dental Practice.
Reviews
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Review titled So reassuring ,excellent with dental anxiety
Rated 5 stars out of 5
by Marie Perry - Posted on 29 November 2022
I have neglected my teeth by not attending a dentist for about 20 years due to my anxiety, I had no choice to attend following an extremely painful dental absess. I was treated with the most amazing care and reassurance and did not feel judged at all for my situation. I have now successfully had three appointments , two extractions , a filling and a hygienist descaling . My teeth feel amazing. And my anxiety is under control. I cannot thank the team at Damira enough. And I have booked for my six month check up already .
Visited November 2022
Review titled Damira South Ham Dental Practice
Replied on 07 December 2022
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira South Ham practice was a positive one and you were pleased with the outcome of your dental treatment. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios.
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Review titled Excellent service
Rated 5 stars out of 5
by Nicolae Tambrescu - Posted on 27 November 2022
Friendly, professional experience, prompt service and no pain. Lovely. I went as an emergency patient after two of my fillings jumped out and was painful. Nhs was very efficient and booked me within 24 hours to Damira Dentistry in Basingstoke and the service was amazing. Mind you is December and was worried none will be available until end of January, however all turned well and now I could smile again with no pain. Lovely.
Visited November 2022
Review titled Damira South Ham Dental Practice
Replied on 07 December 2022
Thank you for taking the time to leave us a review and for your kind feedback. We are glad to hear your experience with our Damira South Ham practice was a positive one and you were pleased with the efficiency of your emergency dental treatment. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios.
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Review titled Amazing!
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
Wow! What can I say? I really don't like going to the dentists due to previous experience, however I was in a lot of pain due to a tooth and got book in for an emergency appointment the receptionist was so nice! I suffer from anxiety and was so nervous for my appointment when I arrived I explained this to the dentist and they were so nice and caring and really made me feel at ease! Talked through everything they were going to do/ was doing and made sure I was okay the entire time! This dentist has made me feel like I can go to the dentist abit more! If they can read this I'd love to say a massive Thankyou! And I'm now pain free! 100% recommend!!
Visited August 2022
Review titled Damira South Ham Dental Practice
Replied on 01 September 2022
Thank you for taking the time to leave us a review and for your kind recommendation. We are glad to hear your experience with our Damira South Ham practice was a positive one and you were able to feel at ease during your dental appointment. Your kind words have been passed on to the team who are delighted they were able to provide you with great service. We hope we are able to help again in the future. Damira Dental Studios.
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Review titled I am so Disappointed
Rated 3 stars out of 5
by Adel - Posted on 14 August 2022
They send me text messages, email weeks ago about my coming appointment. So I came there and they told me the doctor who supposed to see me isn’t not working there long time. So they knew that last week but my an appointment was still on and I spend my money for taking early morning taxi. I am so disappointed.
Visited August 2022
Review titled Damira South Ham Dental Practice
Replied on 18 August 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you were unhappy with your experience at our Damira South Ham practice and you received miscommunication regarding your appointment. We take negative feedback very seriously however as you have not left your surname we are currently unable to investigate this further. Should you wish to discuss this further, please contact the Practice Manager on southham@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios.
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Review titled No one answering the phone
Rated 1 star out of 5
by Anonymous - Posted on 06 July 2022
I have been trying to contact the Basingstoke surgery on and off all day, I have been on the phone for over 2 hours since 16.30 no reply although apparently the surgery is open till 8pm!!!
Visited July 2022
Review titled Damira South Ham Dental Practice
Replied on 13 July 2022
Thank you for taking the time to leave us a review. We are very sorry to hear you had difficulty contacting our Damira South Ham practice. We take negative feedback very seriously and we do understand your concerns regarding the phones. We receive a high volume of calls due to the increased demand of NHS emergencies and patients wishing to register at our practice. Answering the phones is a priority for our reception and they always answer as many phone calls as they can. Should you wish to discuss this further, please contact the Practice Manager on southham@damiradental.co.uk. We would be grateful to be given the opportunity to rebuild your trust. Please accept our sincere apologies. Damira Dental Studios