ABBEY DENTAL PRACTICE - Ratings and reviews
Reviews
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Review titled Fairly good practice
by Sophia Nyamekye - Posted on 12 May 2024
Reception was fine. I was not impressed with the dentist. I paid £73 I was expecting to have my whole teeth cleaned in the 30 minutes. I pride myself that I look after my teeth very well. I had just the upper part cleaned. I was asked to make another appointment to have my lower part clean. I will have to pay another £73. Making it extremely expensive for me. I was advised to make an appointment every 3 months. He is my regular dentist. I have seen him few times. My teeth are not that bad to have me come twice and pay double for a 1 hour session. I was not happy at all. I may change the dentist and see what experience I may encounter.
Visited April 2024
ABBEY DENTAL PRACTICE has not yet replied.
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Review titled A good practice
Rated 5 stars out of 5
by Mr. Ian James Green - Posted on 01 May 2024
I had one of my back teeth rebuilt as it had broken in half the dentist did a great job on it fixed and now is fine
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Ian, Thank you for leaving us your feedback. We are really happy to learn your broken tooth has been successfully restored. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Swing and a miss
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2024
Have found them to be a bit flippant about recommending treatment and vague about recommendations, which meant I had to rebook a further check up to then request treatment (and pay for it). Then one minute the treatment is a filling the next it's going to be a sealant of some sort. With good intentions she tried to fix a chip in one of my front teeth with some sort of paste and was happy for me to leave the building with teeth that were completely uneven and aesthetically ridiculous. She then got quite defensive and very dismissive when I reentered the room and asked her to undo the botched job, making it quite uncomfortable to ask her to remove it all properly. When she'd got most of it off I was then ignored like a kid pretending not to see someone in the room as I stood up. I then spent the rest of the day trying to chip the remainder of whatever it was after leaving which incidentally has resulted in another small chip. So thanks for that. Couldn't fault the first few visits to Abbey Dental but after the past couple times wouldn't recommend.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Patient, Thank you for taking the time to review our practice. Patient feedback is important to us as it helps improve our service. We are sorry to learn you are unhappy following your visit to our practice. We welcome the opportunity to provide you with a personalised response and would ask that you very kindly contact us at the practice if we can be of any further assistance. Many thanks, The Dental Team
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Review titled Great experience
Rated 5 stars out of 5
by Ross - Posted on 07 May 2024
Had a great experience with this dentist. I went for a check up and a hygienist appointment. All members of staff that I dealt with were extremely nice and friendly. The appointments were on time and I was given good, clear advice. Would highly recommend.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 08 May 2024
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive at our practice. Thanks for recommending us. Many thanks, The Dental Team.
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Review titled Long time user
Rated 5 stars out of 5
by Maureen Williams - Posted on 22 April 2024
The dentist on my last visit listened to what I had to say and the treatment was good. The receptionist looked a bit sullen, a reassuring smile would have helped, perhaps she was having a bad day!
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Maureen, We are really pleased to hear you are happy with the treatment you received from your dentist during your recent visit to the practice. Patient feedback is really important to us and as such has been shared with our team to help improve our service at reception. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Professional and welcoming practice
Rated 5 stars out of 5
by Alan King - Posted on 19 April 2024
The staff are friendly and I was seen on time. Visiting the dentist can be an uncomfortable experience but I had a relatively painless procedure including a filling and an extraction. I had a very good reassuring relationship with the dentist and I was supplied with clear instructions and information together with some material for my aftercare.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Alan, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled A pleasant experience
Rated 4 stars out of 5
by Ian - Posted on 24 April 2024
This was a routine check-up appointment, but it was on time and the dentist and all staff were very friendly.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Ian, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Great Dentist
Rated 5 stars out of 5
by Roy Garcia - Posted on 26 April 2024
Dentist was friendly. Explained the procedure and carried out the work expertly. I am very pleased with the result. My mouth now feels and looks better than before.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Roy, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Dental Review
Rated 2 stars out of 5
by Anonymous - Posted on 13 April 2024
I thought the hygenist I saw was excellent - really thorough asking plenty of questions and offering tips and advice. The dentist I saw afterwards looked in my mouth for less than 10 seconds and said ‘that’s fine’. Not very thorough or reassuring.
Visited April 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Patient, We are really pleased to hear you are happy with the treatment you received from our hygienist during your recent visit to the practice. We are sorry to learn you were not reassured by your dentist. Your feedback has been shared with the team to help improve our service. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Excellent Care
Rated 5 stars out of 5
by Sue Mew - Posted on 26 March 2024
I have had excellent care from my dentist and hygienist. Thanks to them my dental health has improved considerably since the lockdown. 5 stars from me. ⭐️ ⭐️⭐️⭐️⭐️
Visited March 2024
Review titled ABBEY DENTAL PRACTICE
Replied on 02 May 2024
Dear Sue Thank you for leaving us your feedback. We are pleased to hear your dental health has improved. We continuously strive to provide good quality patient care and service. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team