Mind Matters Surrey (NHS)
Unither House, Curfew Bell Road, Chertsey, Surrey, KT16 9FGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2023
My councillor was so good, she really helped me understand what I was feeling, and how to deal with those feelings, she was very understanding on each session, such a good listener, it helped so much to get everything of my chest.
Visited February 2023
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Positive experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2023
I felt reassured after sessions and was given the tools to help me have a more positive outlook going forward. It provided time for reflection and I felt encouraged to move forward. I have put a reminder in my phone for the same time every week to have a reflective time in place of my appointment. Family and friends have noticed a positive improvement in my mood and starting to find some joy going forward. Also feel encouraged to monitor myself in the future to be aware of whether I might need to reach out for help again.
Visited January 2023
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Really helpful
Rated 4 stars out of 5
by Anonymous - Posted on 28 March 2023
The assigned professional was kind, considerate and listened carefully to my problems. The advice I received was relevant and helpful.
Visited January 2023
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Tim - Posted on 15 January 2023
My CBT sessions where very helpful and enlightening. My councillor was very professional. I had face to face and had to wait a little while longer but was so worth it. I highly recommend this practice.
Visited November 2022
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Saved My Life!
Rated 5 stars out of 5
by Deshveen Kaur Mangat - Posted on 06 December 2022
Fought my doctor for 2.5 yrs to get access to Iapts services, so glad I did. Was not ill enough for Cmhrs so at that time for years no services on Nhs for me. Not able to afford private. It was hell dealing with depression on my own with odd short training course. So grateful Mental Health Act 2010 introduced Mind Matters to Surrey in 2013, giving me access finally to good quality, appropriate treatment methods. After a year had the same Senior Therapist for continuity of care, used them for short periods over last few years to stay on my road to recovery. Had breaks in between to reflect on therapy and apply. Had many challenges in last few years multiple non-fault car accidents triggering symptoms plus other major life challenges on top of disabilities like work, financial, family and Parental Alienation. This service helped me reach the light at the end of the tunnel develop my resilience, positivity and coping skills. Prescription of Silver Cloud is consolidating these tools now. The self-referral option after a 6 months break is so important.
Visited November 2022
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Really helpful
Rated 5 stars out of 5
by Laura - Posted on 13 February 2023
Despite the fact I got off to a bad start with Mind Matters with my therapist cancelling my sessions, I was granted a new therapist and I couldn't have asked for anyone better. My therapist was understanding, empathetic and listened to all I had to say about several different topics that have troubled me over the years. She would leave me with questions to think about and brainstorm to then discuss in our next session. My partner has noticed a difference in how I respond to certain situations which I can only put down to the support and advice I have received through this practice. I know where to find you if I ever need help again. Thank you, Laura
Visited October 2022
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Sarah Wilton - Posted on 20 November 2022
The treatment I received was second to non. My councillor went over and above many times, for which I will be forever eternally grateful. The support I received has meant that I can make the most of my life now which before treatment was something I never thought possible.
Visited September 2022
Mind Matters Surrey (NHS) has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2023
I referred myself to mind matter due to pregnancy depression. They got back to me and offered me sessions quite quickly. I was able to have someone guiding me throughout my pregnancy. Having someone I can talk to, share my anxiety and feel comfortable with is very helpful. My baby is due in a month and thanks to my therapist I’m feeling much much better than I was before. Highly recommended.
Visited September 2022
Mind Matters Surrey (NHS) has not yet replied.
Information supplied by Surrey and Borders Partnership NHS Foundation Trust