How do I complain about my dental treatment?

Complaining about NHS dental treatment

If you wish to make a complaint about the care or service provided by your dentist or dental surgery, contact the person responsible for the practice complaints procedure. Your dentist will try to resolve your complaint.

Further information about making a complaint is available from:

Failing these options, you may wish to contact the Parliamentary and Health Service Ombudsman on 0345 015 4033.

Complaining about private dental treatment

If you wish to make a complaint about private dental services, contact the person responsible for the practice complaints procedure. Your dentist will try to resolve your complaint.

If you’re not happy with the way your dental practice deals with your complaint and it is not resolved to your satisfaction, contact Dental Complaints Service.

This service is funded by the General Dental Council, which sets out standards of conduct for and regulates all dental professionals in the UK.

You can call the Dental Complaints Service on 08456 120 540 (Monday to Friday 9am-5pm), or fill out the complaint form on its website.

Read the answers to more questions about dental health.

Further information:

Page last reviewed: 11/03/2013

Next review due: 10/03/2015