Hull Royal Infirmary

Telephone: 01482 875875
Address: Anlaby Road, Hull, HU3 2JZ
Website: http://www.hey.nhs.uk/

3 out of 5 stars

Based on 310 ratings for this hospital

News:

  • What's happening at HEY?

Overview

Hull Royal Infirmary

Our vision

 'Great Staff, Great Care, Great Future'

The Hull Royal Infirmary site has 709 beds and is the main centre for emergency work at the Trust. The A&E department sees around 120,000 people each year with the Trust meeting the 4-hour target every year since it was introduced. Work has recently started on a new £7.5m Emergancy department to ensure patients have the best possible experience. We are a major partner in the Hull York Medical School (HYMS). The school saw its first doctors graduate in 2008 and it is helping the organisation to attract physicians of the highest calibre to this region. A  multimillion pound Renal Dialysis unit opened on the site in 2010 and in 2011 Dermatology and Ophthalmology outpatients departments were significantly enhaced as part of the new Clinical Skills facility. Hull Royal Infirmary has low rates of infections and continually meets the highest standards of cleanliness.

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Contact details, map and directions

Hull Royal Infirmary

Tel: 01482 875875   Fax: 01482 675768

Address: Anlaby Road, Hull, HU3 2JZ

Website: http://www.hey.nhs.uk/

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Latest news

What's happening at HEY?

http://www.hey.nhs.uk/news.htm

Last updated on 20 January 2014.

Quality of service at Hull Royal Infirmary

Care Quality Commission Inspection Ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

81% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

85% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 1043 responses.

Friends and Family Test score: A&E

58%Patients recommend this hospital. 655 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

52% of staff would recommend this organisation as a place to be treated. 208 responses. 7726 staff work at this organisation.

Friends and Family Test score: Staff - Work

35% of staff would recommend this organisation as a place to work. 208 responses. 7726 staff work at this trust.

Latest reviews of this hospital

Unacceptable

I have been on my landline ringing ward 90 to speak to one of the staff based on that ward. I have been waiting on the phone for 26 mins...

18 December 2014

Friendly staff

My father is a patient on ward ninety. As far as I can see, he is treated well, by caring staff. The nurses have always been very helpful...

17 December 2014

a&e trteatment

this a&e department in hull royal is a compleat joke of a place. there are big signs up saying what it should be usd for and what you sho...

16 December 2014

Surgical Extraction with overnight on ward 90

I just want to say the staff were lovely on ward 90. They treated me with respect, and did their best to calm me when I had an anxiety at...

16 December 2014

No sense of urgeny

I attended a Saturday surgery for laser eye treatment on a cataract. My appointment was the first in the morning, 08.45.I arrived nice an...

16 December 2014

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Last updated on 20 January 2014.

Information supplied by Hull and East Yorkshire Hospitals NHS Trust