St Thomas'

020 7188 7188 Westminster Bridge Road , London, SE1 7EH
http://www.guysandstthomas.nhs.uk

4 out of 5 stars

Based on 149 ratings for this hospital

News:

  • Find out the facts about our performance – see Our Quality Story

Overview

Guy's and St Thomas' NHS Foundation Trust includes two of London's most famous teaching hospitals, providing patients with excellent treatment and care from two central London sites near Waterloo and London Bridge. 

We provide a full range of hospital services for our local communities and have integrated community services in Lambeth and Southwark into the Trust.  We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to Evelina London Children’s Hospital.

Contact details, map and directions

St Thomas'

Tel: 020 7188 7188

Address: Westminster Bridge Road, London, SE1 7EH

Website: http://www.guysandstthomas.nhs.uk

Email: communications@gstt.nhs.uk

Get directions to St Thomas'

Latest news

Find out the facts about our performance – see Our Quality Story

Find out the facts about our performance

We've created a section on our website called Our Quality Story to help keep patients and the public informed about how we are doing.

This section brings together in one place a wide range of information about our performance such as waiting times, infection rates, and safe staffing levels.

Visit Our Quality Story to find out the facts about our performance or watch our video: https://www.youtube.com/watch?v=3OVAM6iabZw

Last updated on 12 May 2016.

Quality of service at St Thomas'

This hospital is managed by Guy's and St Thomas' NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 1167 responses

Friends and Family Test score: A&E

79%Patients recommend this hospital. 1827 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

93staff recommend this hospital for care. 1041 responses. 14178 staff work at this trust.

Friends and Family Test score: Staff - Work

78staff recommend this hospital as a place to work. 1041 responses. 14178 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 320 responses.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 3553 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Difficult to get through to admissions officer

I was told by my surgeon that my operation would be within eight weeks as it was deemed urgent. Seven weeks later, I have heard nothing a...

19 July 2017

Very disappointed with pain clinic service

Was referred to pain clinic by GP. Wish I had known that that only option I would be presented with was a spinal cord stimulator before m...

11 July 2017

Worst experience of my life

Had a horrific experience here. Every single appointment we had for prenatal care was severely delayed and staff were very rude when expl...

10 July 2017

Perfect birth experience

I can't recommend the experience of the maternity service enough. Such a professional, friendly and genuinely committed team. We were loo...

6 July 2017

Arrived in A and E for symptoms related to crohn's disease.

I arrived in A and E was seen within 15 minutes by a lead nurse who was incredible. Very friendly and understanding, they explained every...

1 July 2017

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Last updated on 12 May 2016.

Information supplied by Guy's and St Thomas' NHS Foundation Trust