Whipps Cross University Hospital

Telephone: 020 3416 5000
Address: Whipps Cross Road, London, E11 1NR
Website: http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 311 ratings for this hospital

Overview

Whipps Cross, now part of Barts Health NHS Trust

Whipps Cross University Hospital, part of Barts Health NHS Trust, has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 315 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 181 responses

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 616 responses

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 616 responses

Friends and Family Test Score: Community

95%Patients recommend this hospital. 270 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

No reply to phone or e-mail

My Mother has been recommended by the ENT Clinic to have micro-suction on her ears every 6-8 weeks. We first attended on the 13th May fo...

29 June 2015

very unhelpful staff.

From booking in and seeing 3 nurses 1 doctor then onto have blood taken from another doctor ran out of time as only had 5 pounds for 4 ho...

28 June 2015

Ante-Natal & Maternity

I chose Whipps Cross to have my 2nd child even though I had 2 other hospitals closest to home. I could not have made a better decision! D...

28 June 2015

Trying to contact Whipps Cross Plane Tree Centre

Incredibly long time with the phone just left unanswered, after over 5 minutes I gave up.

25 June 2015

Excellent experience

I went to Whipps Cross following contracting an infection and being unable to get a doctors appointment for three days. I was seen by a d...

24 June 2015

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Last updated on 14 April 2015.

Information supplied by Barts Health NHS Trust