Whipps Cross University Hospital

020 3416 5000 Whipps Cross Road , London, E11 1NR
http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 367 ratings for this hospital

Overview

Whipps Cross is part of Barts Health NHS Trust

Whipps Cross University Hospital has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 864 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 164 responses

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 2122 responses

Friends and Family Test score: Staff - Work

56%staff recommend this hospital as a place to work. 2122 responses

Friends and Family Test Score: Community

96%Patients recommend this hospital. 837 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 5647 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Visit to A&E - Friday 5th February 2016

I was taken to Whipps Cross A&E by ambulance on 5th February 2016 with severe chest pains and suspected pneumonia. I was seen immedi...

25 April 2016

Molar extraction under GA. Excellent service

Fabulous care and friendly professional staff in the Planetree Centre Day care unit, where I had a molar extracted under a GA. I was call...

24 April 2016

Thumb Surgery

I was admitted to Plane Tree as a day patient for surgery. Everyone that I came into contact with there was incredibly kind, caring and ...

15 April 2016

Tonsillitis.

I just wanted to say that the reception nurse and receptionist were very helpful and friendly, and made me feel at ease. I had to wait ar...

15 April 2016

Response to telephone calls / trying to make an appointment

There really does need to be a serious look at resources for answering the telephone and making follow up appointments. The waiting time...

14 April 2016

Nearby Hospitals

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Last updated on 01 February 2016.

Information supplied by Barts Health NHS Trust