Whipps Cross University Hospital

Telephone: 020 3416 5000
Address: Whipps Cross Road, London, E11 1NR
Website: http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 327 ratings for this hospital

Overview

Whipps Cross, now part of Barts Health NHS Trust

Whipps Cross University Hospital, part of Barts Health NHS Trust, has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 408 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 224 responses

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 616 responses

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 616 responses

Friends and Family Test Score: Community

95%Patients recommend this hospital. 270 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

trying to submit sample at gp request

I have just rung Whipps Cross to find out whether I could submit a sample today (Sunday). The, presumably, receptionist said they didn...

2 August 2015

Blood test -very dirty toilets

I attended Blood test Department on 30/07/2015 about 11 am. The phlebotomists were very efficient and I did not have to wait too long...

30 July 2015

1 hour on the phone for nothing

I called the Whipps Cross University Hospital regarding an appointment. I spent 1 hour on the phone and in this time I was unable to s...

29 July 2015

Gynaecology visit

I had an appoinment with a doctor today. I was visited by the doctor and their lovely staff. I was very satiisfied as the doctor was and ...

28 July 2015

Blood Test waiting time is too long

Currently waiting in the blood test area. I received a ticket which is 50 something away from the number being called on the screen. Whil...

28 July 2015

Nearby Hospitals

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Last updated on 14 April 2015.

Information supplied by Barts Health NHS Trust