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Whipps Cross University Hospital

Telephone: 020 3416 5000
Address: Whipps Cross Road, London, E11 1NR
Website: http://www.bartshealth.nhs.uk/

2.5 out of 5 stars

Based on 336 ratings for this hospital

Overview

Whipps Cross, now part of Barts Health NHS Trust

Whipps Cross University Hospital, part of Barts Health NHS Trust, has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 649 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 239 responses

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 604 responses

Friends and Family Test score: Staff - Work

45%staff recommend this hospital as a place to work. 604 responses

Friends and Family Test Score: Community

97%Patients recommend this hospital. 590 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 4872 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

very very poor service and extremelly rude staff

I went to the A&E today 28/08/2015 the receptionist did not even listen or bother to ask what is wrong with me, they took my details and ...

28 August 2015

Rude reception staff refused to book me in

I am absolutely disgusted with the reception in the A&E today 27/08/2015. I went in because I've been having problems with my stomach...

27 August 2015

Orthopeadics and lack of concentration

in May last year my GP sent a referral as im in alot of pain. to this day i have not heard anything from whipps and every time i call the...

26 August 2015

I waited over 4 hours for my 16 months to be seen

I waited over 4 hours for my 16 months to be seen even though his temperature was above 40 degrees. This is very wrong and disappointing ...

24 August 2015

Poor customer service

I went to the A&E today 21/08/2015 the receptionist did not give me token . When i explained to them that my hands are very very sore the...

22 August 2015

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Last updated on 14 April 2015.

Information supplied by Barts Health NHS Trust