Whipps Cross University Hospital

020 3416 5000 Whipps Cross Road , London, E11 1NR
http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 362 ratings for this hospital

Overview

Whipps Cross is part of Barts Health NHS Trust

Whipps Cross University Hospital has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 931 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 349 responses

Friends and Family Test score: Staff - Care

7070% staff recommend this hospital for care. 2004 responses. 14482 staff work at this trust.

Friends and Family Test score: Staff - Work

5858% staff recommend this hospital as a place to work. 2004 responses. 14482 staff work at this trust.

Friends and Family Test Score: Community

94%Patients recommend this hospital. 622 responses.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 5177 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Disappointing service

My husband has Keratoconus. Since last year up until due date this hospital has shown no interest in taking his illness serious. All they...

24 June 2016

STAFF AT THE EGU - A REAL CREDIT TO THE NHS!!!!!!!!!

This is the second time I have been referred to the EGU at Whipps in the last 6 months. I cannot possibly praise this department enough. ...

22 June 2016

Hospital feedback

Took my son aged five to ENT on Monday re an on going problem. Despite being told 15 minute delays waited over one hour everyone went be...

21 June 2016

Visit to A&E

Came to A&E in the early hours of Tuesday. As me and my partner walked into the department we saw people looking confused as signs indica...

21 June 2016

Absolutely No back-up help for CPAP users from Technician

The problems started with getting a suitable mask that was comfortable. My husband was initially issued the large face mask. He then aske...

21 June 2016

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Last updated on 01 February 2016.

Information supplied by Barts Health NHS Trust