Whipps Cross University Hospital

020 3416 5000 Whipps Cross Road , London, E11 1NR
http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 357 ratings for this hospital

Overview

Whipps Cross is part of Barts Health NHS Trust

Whipps Cross University Hospital has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 977 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 247 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7070% staff recommend this hospital for care. 2004 responses. 14482 staff work at this trust.

Friends and Family Test score: Staff - Work

5858% staff recommend this hospital as a place to work. 2004 responses. 14482 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 592 responses.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 6890 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Phone customer services

The phone manner of people picking up the phone is appalling and customer services skills training going must be undertaken, just so that...

23 August 2016

Ambulance Crew

In recent months my mother has been taken by ambulance to the A&E department at Whipps Cross Hospital. I have observed that the ambul...

19 August 2016

Mulberry ward Maternity nights shift staff rude n helpless

had very bad experience with a staff who works at mulberry ward 2nd floor on that night. :( my wife been induced and they were monitorin...

16 August 2016

Rude consultant.

Yesterday I was in A&E because I have chest pain I've been waiting 5 hours the nurse was nice. But the consultant we found them very rude...

12 August 2016

Breast cancer care

I recently had surgery at Whipps for breast cancer and am now waiting for radiotherapy at Barts. The care I have had has been excellent ....

12 August 2016

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Last updated on 01 February 2016.

Information supplied by Barts Health NHS Trust