Whipps Cross University Hospital

020 3416 5000 Whipps Cross Road , London, E11 1NR
http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 357 ratings for this hospital

Overview

Whipps Cross is part of Barts Health NHS Trust

Whipps Cross University Hospital has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 843 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 169 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 764 responses. 14598 staff work at this trust.

Friends and Family Test score: Staff - Work

58%staff recommend this hospital as a place to work. 764 responses. 14598 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 396 responses.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 7023 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Like it or lump it attitude.

I will avoid this hospital at all cost. Treated individuals like cattle with numbers and not humans with individual problems and pains. W...

26 April 2017

Appendectomy carried out within 18 hours of arriving at A&E

As usual, I was.very happy with my treatment by everyone concerned during my stay last week. I Arrived in A&Ewith GP referral, sent stra...

25 April 2017

Patient care dreadful

I have, unfortunately had to visit the hospital on several occasions over the last two years, each visit as bad as the last! I have an ...

25 April 2017

Not happy

Not happy with the doctor who's care I was placed under. The doctor diagnosed me with Ulcerative Colitis, and then a year later says noth...

24 April 2017

Midwife support and administration unsatisfactory

I don't usually leave complaints on websites, but seeing as this seems to be the only way the hospital responds I wanted to feedback on t...

24 April 2017

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Last updated on 01 February 2016.

Information supplied by Barts Health NHS Trust