Whipps Cross University Hospital

Telephone: 020 3416 5000
Address: Whipps Cross Road, London, E11 1NR
Website: http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 300 ratings for this hospital

Overview

Whipps Cross, now part of Barts Health NHS Trust

Whipps Cross University Hospital, part of Barts Health NHS Trust, has been caring for the people of east London for over 100 years. The hospital serves a diverse local population of more than 350,000 people from Waltham Forest, Redbridge, Epping Forest and further afield. The area has a wide variation in levels of deprivation and health needs, ranging from the most deprived five per cent to amongst the most affluent 30 per cent of electoral wards in England.

Whipps Cross provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour Emergency Department and Urgent Care Centre. The Trust has also built a strong reputation as a centre of excellence for various specialist services, including urology, ENT, audiology, cardiology, colorectal surgery, cancer care and acute stroke care. Many of these services are provided to local people who would otherwise need to travel further to access them.

Contact details, map and directions

Whipps Cross University Hospital

Tel: 020 3416 5000

Address: Whipps Cross Road, London, E11 1NR

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Whipps Cross University Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 290 responses

Friends and Family Test score: A&E

91%Patients recommend this hospital. 830 responses

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 683 responses

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 683 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Metal work removal day surgery at the Plane Tree Centre

I would just like to say that from admission to discharge my experience of this facility at Whipps Cross was absolutely faultless. All th...

29 May 2015

Excellent care by an excellent team

It is never easy to be told that you have cancer, however when you are placed under the care of a consultant who is extremely competent b...

27 May 2015

communication

As I was lead to believe that whipps cross hospital and Barts hospital work together as one i can't believe the lack of communication bet...

22 May 2015

contact

I'm ashamed the hospital staff never answer the phone never email you back. How on earth do you expect the patient to know things?

19 May 2015

Unsafe hospital

After a bad experience during my first pregnancy and several consultants in the scanning department missing 3 heart conditions on my baby...

19 May 2015

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Last updated on 14 April 2015.

Information supplied by Barts Health NHS Trust