Mile End Hospital

Telephone: 020 3416 5000
Address: Bancroft Road, London, E1 4DG
Website: http://www.bartshealth.nhs.uk

2.5 out of 5 stars

Based on 22 ratings for this hospital

Overview

Mile End Hospital, now part of Barts Health NHS Trust

Mile End Hospital (MEH) is a community hospital in the heart of Tower Hamlets, providing a range of inpatient and outpatient services, including physiotherapy and rehabilitation care.

Contact details, map and directions

Mile End Hospital

Tel: 020 3416 5000

Address: Bancroft Road, London, E1 4DG

Website: http://www.bartshealth.nhs.uk

Email: pals@bartshealth.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Mile End Hospital

This hospital is managed by Barts Health NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

79% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

147% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 5 responses

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 683 responses

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 683 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Rudest staff ever. They never answer the phone

this hospital is worse than useless it is impossible to make an appointment

8 April 2015

Impossible to make an appointment for a referral

Has opted out of online booking or via NHS central number. Phone is never answered - only an automated switchboard apologising for the...

1 April 2015

They never answer the helpline.

Very good staff but it's impossible to reach them over the phone because either the phone is broken or they do not answer. I was called t...

8 January 2015

incredible doctors awful appointments and reception

I have been a patient at Mile End for ten years and the reception has never been good. It is better now than before but i still can't tel...

5 January 2015

Fantastic doctor and medical staff but awful reception!!

I have been a patient of the Rheumatology department for 7 years now and I have to say the doctors and the medical staff are wonderful. T...

5 January 2015

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Last updated on 14 April 2015.

Information supplied by Barts Health NHS Trust