The Royal London Hospital

Telephone: 020 7377 7000
Address: Whitechapel Road, Whitechapel, London, E1 1BZ
Website: http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 214 ratings for this hospital

Overview

The Royal London is a leading, internationally renowned teaching hospital based in east London. It is part of Barts Health NHS Trust.

The Royal London is a leading, internationally renowned teaching hospital based in east London. It is part of Barts Health NHS Trust.

We offer a full range of local and specialist services, which includes one of the largest children's hospitals in the UK with one of London's busiest paediatric Emergency Departments. Home to London's air ambulance, The Royal London is also one of the capital's leading trauma and emergency care centres and hyper-acute stroke centres. We also provide care to patients with orthopaedic, renal, dermatology and sexual health conditions.

Our world-renowned hospitals – Barts in The City and The Royal London in Whitechapel – are home to many international experts and world-class specialist centres, from cancer, cardiac and digestive diseases to trauma and a leading children’s hospital.

Our daily mission is bringing excellence to life – giving our patients the best possible care so that they can live better, fuller, longer lives.  We aim to provide safe, clinically effective and patient centred care to the highest international standards.

We have one of the best survival rates in the NHS despite the nature and complexity of the cases we treat –  a measure widely regarded as an indicator of clinical excellence overall.  Patient safety is paramount at Barts Health and we have an excellent track record to prove it.

Contact details, map and directions

The Royal London Hospital

Tel: 020 7377 7000

Address: Whitechapel Road, Whitechapel, London, E1 1BZ

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Quality of service at The Royal London Hospital

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.64% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 642 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 25 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71%staff recommend this hospital for care. 616 responses

Friends and Family Test score: Staff - Work

49%staff recommend this hospital as a place to work. 616 responses

Friends and Family Test Score: Community

95%Patients recommend this hospital. 270 responses.

Latest reviews of this hospital

So far so good...

Have been lucky with this pregnancy that I have only had to attend hospital once outside of scheduled appointments and scans. I was ab...

29 June 2015

Horrible experience with the "emergency list"

I heard nothing from bed manager and due to personal commitments I was only able to go into hospital on Sunday that week. I was put in on...

29 June 2015

Excellent Care

Was admitted as a day patient for a minor operation on 25 June at 7.00 am. Staff were very friendly and efficient. Nothing was too much ...

26 June 2015

Useless

Waste of time, they keep saying 'we won't be long' and next thing you know, more than an hour has passed by. It's like they don't even ca...

23 June 2015

A and E

22/06/2015 waited 4 and a half hours and never got since the most dirties smelly A and E around drunk people everywhere no help at all g...

23 June 2015

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Last updated on 13 April 2015.

Information supplied by Barts Health NHS Trust