The Royal London Hospital

Telephone: 020 3416 5000
Address: Whitechapel, London, E1 1BZ
Website: http://www.bartshealth.nhs.uk/

3 out of 5 stars

Based on 147 ratings for this hospital

Overview

The Royal London is a leading, internationally renowned teaching hospital based in east London. It is part of Barts Health NHS Trust.

We offer a full range of local and specialist services, which includes one of the largest children's hospitals in the UK with one of London's busiest paediatric Accident and Emergency departments. Home to London's air ambulance, The Royal London is also one of the capital's leading trauma and emergency care centres and hyper-acute stroke centres. We also provide care to patients with orthopaedic, renal, dermatology and sexual health conditions.

When it opens in 2012, The Royal London will be Britain’s biggest new hospital.

The Royal London is part of Barts and The London NHS Trust which is one of Britain’s leading healthcare providers. Our world-renowned hospitals – Barts in The City, The Royal London in Whitechapel and The London Chest in Bethnal Green – are home to many international experts and world-class specialist centres, from cancer, cardiac and digestive diseases to trauma and a leading children’s hospital.

Our daily mission is bringing excellence to life – giving our patients the best possible care so that they can live better, fuller, longer lives.  We aim to provide safe, clinically effective and patient centred care to the highest international standards.

We have one of the best survival rates in the NHS, a measure widely regarded as an indicator of clinical excellence overall.  During 2009/10, our survival rates were better than would be expected (as indicated in Dr Foster hospital standardised mortality ratio), given the nature and complexity of the cases we treat.  Patient safety is paramount at Barts and The London and we have an excellent track record to prove it.

And with the world’s biggest hospital development – a £1 billion investment – we will soon care for our patients in facilities that match the quality of our clinical care.

Contact details, map and directions

The Royal London Hospital

Tel: 020 3416 5000

Address: Whitechapel, London, E1 1BZ

Website: http://www.bartshealth.nhs.uk/

Email: pals@bartshealth.nhs.uk

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Quality of service at The Royal London Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.30% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.42% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

65 from 772 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

77 from 1033 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Excellent!

I was transferred to the Royal London A&E from Moorfields Eye Hosptial by ambulance after a severe allergic reaction. The Ambulance crew ...

27 August 2014

A Hospital of Mixed Quality

Initial treatment excellent, but as soon as I was discharged, I never heard from them again. List of mistakes 1 For a broken hip; Opera...

25 August 2014

great service and people

I got to A&E at 4am and was seen straightaway. The stuff were nice and they tried all the time to make me feel comfortable and to sto...

21 August 2014

Inefficient and wasteful

Well that's how it strikes me. The hospital seems to run without admin staff. You turn up and find no receptionist. You have to flag down...

19 August 2014

Brilliant facility and staff - but why no sanitiser gel?

Brilliant facility and staff. Epecially the staff :) I came into A&E and left healthier, happier and moreover very proud indeed ...

12 August 2014

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Last updated on 04 September 2012.

Information supplied by Barts Health NHS Trust