Bethlem Royal Hospital

020 3228 6000 Monks Orchard Road, Monks Orchard Road , Beckenham, London, BR3 3BX
http://www.slam.nhs.uk/our-services/hospital-care/bethlem-royal-hospital

2 out of 5 stars

Based on 7 ratings for this hospital

News:

  • Safer Staffing

Overview

BRH

The Bethlem Royal Hospital is a psychiatric hospital in Beckenham, South East London. It is the oldest psychiatric hospital in the world, dating back to 1247. Today it is part of the South London and Maudsley NHS Foundation Trust (SLaM). Visit our website www.slam.nhs.uk for details of our services, staff vacancies, news and information.

The Bethlem Gallery and Museum is situated in the original administration building at the site which has been radically redesigned to contain a permanent exhibition space, a temporary exhibition space for the Bethlem Museum’s collection and a contemporary art exhibition space for artists who have experienced mental health difficulties.

Contact details, map and directions

Bethlem Royal Hospital

Tel: 020 3228 6000

Address: Monks Orchard Road, Monks Orchard Road, Beckenham, London, BR3 3BX

Website: http://www.slam.nhs.uk/our-services/hospital-care/bethlem-royal-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer Staffing

All hospitals are required to publish information about the number of nurses and support workers per shift, together with the percentage of shifts meeting safe staffing guidelines.

This initiative is part of the NHS response to the Francis report which called for greater openness and transparency in the health service. Information about staffing levels will be published monthly. Full details will also be reported to public meetings of our Board of Directors.

We are also displaying information on boards for patients and visitors in all of our wards that shows the planned and actual staffing available at the start of every shift.

You can find out more information by visiting http://www.slam.nhs.uk/about-us/who-we-are/our-performance/safer-staffing

Last updated on 12 June 2014.

Quality of service at Bethlem Royal Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

135% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

166% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.62% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Staff - Care

72%staff recommend this hospital for care. 864 responses. 4535 staff work at this trust.

Friends and Family Test score: Staff - Work

63%staff recommend this hospital as a place to work. 864 responses. 4535 staff work at this trust.

Friends and Family Test score: Mental Health

81%Patients recommend this hospital. 621 responses.

Latest reviews of this hospital

You can never get through on the phone

It's impossible to ever get through to anyone on the National Psychosis Ward, I call and call and call and nobody ever answers. I'm tryin...

18 April 2017

Disrespectful staff on MBU

I am currently staying in the mother and baby unit, and I find that the lack of stuff is just stupid, I also feel that the way the nurses...

10 February 2017

Appalling eating disorder unit

Bethlehem eating disorder unit is a place never to send a love one if you them to recover. The staff are rude uncaring and very controlli...

3 February 2017

Chaotic and understaffed, but some staff excellent

I was admitted to the Croydon Triage Ward at Bethlem Royal Hospital in August 2016 suffering from acute depression and anxiety. The Ward ...

14 October 2016

A catalogue of in patient blunders

Some of the staff deserve gold stars but many are rude and treat patients with little dignity or respect. I was acutely ill with depressi...

16 May 2016

Last updated on 06 March 2015.

Information supplied by South London and Maudsley NHS Foundation Trust