Cheltenham General Hospital

03004 222 222 Sandford Road , Cheltenham, Gloucestershire, GL53 7AN
http://www.gloshospitals.nhs.uk

4.5 out of 5 stars

Based on 156 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

This hospital is managed by Gloucestershire Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 479 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 347 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

94%staff recommend this hospital for care. 142 responses. 7381 staff work at this trust.

Friends and Family Test score: Staff - Work

80%staff recommend this hospital as a place to work. 142 responses. 7381 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 8382 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Quality, professional & caring service

I attended with my elderly father - we cannot fault the service we received. All staff (clinical & non clinical) we met from A&E...

21 January 2017

Emergency treatment after a slip & fall on face/head

Very quick,, efficient, friendly care from the minute I arrived. Everyone & everything excellent.

14 January 2017

My visit to the A & E dep't 5/1/17

Having been referred to Cheltenham A & E by my GP because of a extremely swollen knee, it was obvious that they were extremely busy but t...

13 January 2017

Visit to A&E

I visited A&E at Cheltenham General on 30 December 2016 with very painful injury to side following an accident at home. I was very im...

12 January 2017

Poor customer care

I registered with the Reception at Cheltenham Ophthalmology Department at 1.30 PM on Monday 9th January 2017 for an appointment with a Co...

12 January 2017

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust