Cheltenham General Hospital

03004 222 222 Sandford Road , Cheltenham, Gloucestershire, GL53 7AN
http://www.gloshospitals.nhs.uk

4.5 out of 5 stars

Based on 169 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

This hospital is managed by Gloucestershire Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 778 responses

Friends and Family Test score: A&E

82%Patients recommend this hospital. 160 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

94%staff recommend this hospital for care. 142 responses. 7381 staff work at this trust.

Friends and Family Test score: Staff - Work

80%staff recommend this hospital as a place to work. 142 responses. 7381 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 7670 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Abnormal heart ECG

I was referred by my Doctor with severe chest pains and sent to A&E. They were marvellous. I was admitted when ECG wasn't quite righ...

29 April 2017

Total lack of communication

I had a head scan on the 8th March 2017 . After phone calls and visiting my GP ,I still have no results. I have been promised the next ...

24 April 2017

100% satisfaction

I fractured my left wrist on the 31st March and received 100% care from the moment l got to the reception , the triage room, and the cubi...

18 April 2017

A&E and Orthopaedics

I attend the A&E at Tewkesbury and Cheltenham General on Sunday 9th April. The initial service at Tewkesbury and Cheltenham was ve...

18 April 2017

Excellent service

Have visited A&E twice in the past few years and each time it has been an experience in first class care. The staff were amazing and ...

16 April 2017

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust