The County Hospital, Wye Valley NHS Trust

Telephone: 01432 355 444
Address: Stonebow Road, Hereford, Herefordshire, HR1 2BN
Website: http://www.wyevalley.nhs.uk

3.5 out of 5 stars

Based on 111 ratings for this hospital

News:

  • Safer staffing

Overview

The County Hospital

The County Hospital is established as the area’s leading centre for acute hospital care, providing a wide range of services across Herefordshire and parts of Wales.  

Our aim is to provide a quality of care that we would want for ourselves, our families and our friends.

We prioritise quality clinical care and a safe hospital environment in which to treat our patients. 

Contact details, map and directions

The County Hospital, Wye Valley NHS Trust

Tel: 01432 355 444

Address: Stonebow Road, Hereford, Herefordshire, HR1 2BN

Website: http://www.wyevalley.nhs.uk

Email: makingexperiencescount@wvt.nhs.uk

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Latest news

Safer staffing

Our  monthly safer staffing information is published on a dedicated page on Wye Valley NHS Trust's website and in our Public Board Meeting papers. To access this information click here.

 

 

 

 

 

 

Last updated on 10 December 2014.

Quality of service at The County Hospital, Wye Valley NHS Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.15% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.86% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 437 responses.

Friends and Family Test score: A&E

94%Patients recommend this hospital. 496 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

57%staff recommend this hospital for care. 151 responses

Friends and Family Test score: Staff - Work

52%52%% staff recommend this hospital as a place to work. 151 responses

Latest reviews of this hospital

Greater communication is needed

My elderly mother is profoundly deaf despite requesting information none was forthcoming. She was sent home to a flat that did not contai...

19 March 2015

The Porters

Had to say in this hospital for a few days on aau and can I say the staff were lovely and also the porters who work there are all brill a...

12 March 2015

3 months no news on follow up appointment

Complete joke. 3 months after consultation being told needed urgent tests no follow appointment has been made. For initial consultation...

28 February 2015

An Excellent experience

I recently attended as a day case for an umbilical hernia repair and was extremely impressed by the service I received. The nurse who adm...

27 February 2015

Day case surgery on Kenwater.

Can not fault the staff in Kenwater Mobile Ward, thorough, curious, helpful and made to feel normal in difficult working conditions of th...

27 February 2015

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Last updated on 10 December 2014.

Information supplied by Wye Valley NHS Trust