Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 204 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 678 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 592 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7575% staff recommend this hospital for care. 268 responses. 5276 staff work at this trust.

Friends and Family Test score: Staff - Work

6363% staff recommend this hospital as a place to work. 268 responses. 5276 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1729 responses.

Latest reviews of this hospital

Fantastic ward and team

All the staff on Ward 35 were so kind caring nothing was any trouble to any off the staff from the nurses right through to the cleaners t...

25 July 2016

Hospital Feedback.

My daughter came in for a simple knee operation last week and, although she is 16 it was her first time and the staff were great with her...

23 July 2016

gynae procedure

From the moment I was referred by the GP for gynaecological issues, I have experienced fantastic, speedy care. I left my appointments kno...

22 July 2016

RLI Breast Screening Clinic

I went to the Breast Screening Clinic as had found lumpy area. I was offered Lancaster rather than Barrow as I could be seen sooner. It t...

21 July 2016

Ward 20

My mother spent the last week on ward 20 prior to her sudden deterioration and death. Her care was good and she was happy on the ward. Th...

17 July 2016

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust