Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP
Website: http://www.uhmb.nhs.uk/

4 out of 5 stars

Based on 200 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 650 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 588 responses

Friends and Family Test score: Maternity

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 2306 responses.

Latest reviews of this hospital

Excellent service in the AMU

I was reviewed in the AMU today. The speed and thoroughness of their review was impressive. I was seen, had bloods taken, x-Ray completed...

2 September 2015

Removal of BCC

I could not have experienced more kindness and professional care from all at the clinic.

28 August 2015

Great service

My mother was admitted via A&e with a broken ankle while on holiday. All teams were fantastic we could not have asked for better care...

26 August 2015

my dads care as an inpatient

My father Ronald Fielding aged 93 was an inpatient on ward 22 at Royal Lancaster Infirmary for just over a week until he died on 11 Augus...

26 August 2015

Positive VBAC delivery - lovely team

After an emergency C-section in March 2013 I was apprehensive about my 2nd child arriving. I had been midwife led through this pregnancy ...

25 August 2015

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust