Westmorland General Hospital

Telephone: 01539 732288
Address: Burton Rd, Kendal, LA9 7RG
Website: http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 50 ratings for this hospital

Overview

WGH

“A great place to be cared for; a great place to work.”

Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. 

It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Westmorland General Hospital provides a wide range of services including a 24 hour *Primary Care Assessment Service (PCAS), *GP led medical care, Chemotherapy Unit, Renal Unit, Breast Screening Unit, Cardiac Catheterisation Lab, Midwife-led Maternity Unit, Elective Surgical services, Outpatient and Diagnostic services, including pathology, radiology and endoscopy, and allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics, and Pharmacy services.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/westmorland-general-hospital/

*Service provided by Cumbria Partnership NHS Foundation Trust

Contact details, map and directions

Westmorland General Hospital

Tel: 01539 732288   Fax: 01539 740852

Address: Burton Rd, Kendal, LA9 7RG

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Westmorland General Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 81 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 98 responses

Friends and Family Test score: Staff - Work

57%57%% staff recommend this hospital as a place to work. 98 responses

Latest reviews of this hospital

no communication btween outpatient and macular dept.

attended the opthalmic outpatients on 6th march and had a scan which showed that i required treatment for 2 weeks and then be seen again....

21 March 2015

Knee surgery

Had key hole surgery yesterday and I must say how well looked after I was by all staff I had contact with, polite, courteous and above al...

26 February 2015

no appointment 3 months after AF and heart scan !

I suffered an Atriam Fribulation in June 2014 and was admitted to RLI for a few days untll it settled down. The staff and service at RLI ...

28 October 2014

day surgery ward

i was so impressed with all staff I met on Saturday. I was nervous and nurses were caring and reassuring. Surgeons and threatre staff wer...

24 September 2014

Biopsy and cystoscopy

I have recently attended Westmorland General Hospital for prostater biopsy and flexible cystoscopy in relation to prostate cancer. I have...

23 September 2014

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust