Westmorland General Hospital

Telephone: 01539 732288
Address: Burton Rd, Kendal, LA9 7RG
Website: http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 53 ratings for this hospital

Overview

“We will be the best – giving excellent compassionate care to the people of Morecambe Bay.”

Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Each of its hospitals is staffed by highly committed teams of doctors, nurses, midwives, allied health professionals and support workers, delivering a range of general hospital services and striving to give excellent, compassionate care to the people of Morecambe Bay.

Westmorland General Hospital provides a wide range of services including a 24 hour *Primary Care Assessment Service (PCAS), *GP led medical care, Chemotherapy Unit, Renal Unit, Breast Screening Unit, Cardiac Catheterisation Lab, Midwife-led Maternity Unit, Elective Surgical services, Outpatient and Diagnostic services, including pathology, radiology and endoscopy, and allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics, and Pharmacy services.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/westmorland-general-hospital/

*Service provided by Cumbria Partnership NHS Foundation Trust

We place great value in the fact that local people continue to choose our hospitals. You can join our Trust as a public member, this will enable you to be kept informed on developments, more information is available at http://www.mbht.nhs.uk/trust/

Contact details, map and directions

Westmorland General Hospital

Tel: 01539 732288   Fax: 01539 740852

Address: Burton Rd, Kendal, LA9 7RG

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Westmorland General Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

90 from 112 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: Maternity

Latest reviews of this hospital

Great people

From the moment I walked in till the time I departed nothing was too much trouble to the fantastic nurses, surgeon etc, thank you

13 September 2014

Emergency visit 7 Sept c6.30pm

Arrived in considerable pain after a fall. Staff were excellent, giving prompt pain relief and setting in motion X-ray and thorough exami...

11 September 2014

Emergency visit to A& E last night.

I received excellent treatment for the injury to my heel. Everyone in the A & E Dept. was very professional, caring and attentive. I...

9 September 2014

Audiology

I wanted to praise the services of audiology at Westmorland General Hospital they are excellent. From the office staff who are always hel...

7 September 2014

Excellent Treatment from start to finish

From the moment I arrived to being discharged, I was treated with the highest standards of professional care and attention. I could not h...

31 August 2014

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Last updated on 14 August 2012.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust