Westmorland General Hospital

Telephone: 01539 732288
Address: Burton Rd, Kendal, LA9 7RG
Website: http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 60 ratings for this hospital

Overview

WGH

“A great place to be cared for; a great place to work.”

Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. 

It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Westmorland General Hospital provides a wide range of services including a 24 hour *Primary Care Assessment Service (PCAS), *GP led medical care, Chemotherapy Unit, Renal Unit, Breast Screening Unit, Cardiac Catheterisation Lab, Midwife-led Maternity Unit, Elective Surgical services, Outpatient and Diagnostic services, including pathology, radiology and endoscopy, and allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics, and Pharmacy services.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/westmorland-general-hospital/

*Service provided by Cumbria Partnership NHS Foundation Trust

Contact details, map and directions

Westmorland General Hospital

Tel: 01539 732288   Fax: 01539 740852

Address: Burton Rd, Kendal, LA9 7RG

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Departments and services

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Quality of service at Westmorland General Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 303 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 67 responses

Friends and Family Test score: Staff - Work

61%staff recommend this hospital as a place to work. 67 responses

Latest reviews of this hospital

Endoscopy Department staff

Yesterday I had an appointment for a colonoscopy.The endoscopy staff in Ward 1 WGH are a great team, understanding, caring. Working under...

15 July 2015

No notes available for a consultation

After an unnecessary appendectomy and repair operation, at the follow-ups for both Surgery and Urology about 2 years, no notes were avail...

18 June 2015

Nice hospital

I had surgery a couple of weeks ago, and although I am very happy with treatment, trying to go home was a nightmare! I waited for hours ...

16 June 2015

Great experience

On the 12th of June I entered Ward 6 for prostate and bladder neck surgery. The quality of treatment was first class. The surgeon and ane...

14 June 2015

Excellent day care in the Endoscopy Unit WGH

Yesterday I had a colonoscopy at the above unit. From the outset I was impressed by the customer care, which reduce my potential stress l...

12 June 2015

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust