Westmorland General Hospital

Telephone: 01539 732288
Address: Burton Rd, Kendal, LA9 7RG
Website: http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 48 ratings for this hospital

Overview

“We will be the best – giving excellent compassionate care to the people of Morecambe Bay.”

Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Each of its hospitals is staffed by highly committed teams of doctors, nurses, midwives, allied health professionals and support workers, delivering a range of general hospital services and striving to give excellent, compassionate care to the people of Morecambe Bay.

Westmorland General Hospital provides a wide range of services including a 24 hour *Primary Care Assessment Service (PCAS), *GP led medical care, Chemotherapy Unit, Renal Unit, Breast Screening Unit, Cardiac Catheterisation Lab, Midwife-led Maternity Unit, Elective Surgical services, Outpatient and Diagnostic services, including pathology, radiology and endoscopy, and allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics, and Pharmacy services.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/westmorland-general-hospital/

*Service provided by Cumbria Partnership NHS Foundation Trust

We place great value in the fact that local people continue to choose our hospitals. You can join our Trust as a public member, this will enable you to be kept informed on developments, more information is available at http://www.mbht.nhs.uk/trust/

Contact details, map and directions

Westmorland General Hospital

Tel: 01539 732288   Fax: 01539 740852

Address: Burton Rd, Kendal, LA9 7RG

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Westmorland General Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.55% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

88 from 118 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: Maternity

Latest reviews of this hospital

Physiotherapy Department

After several examinations at Westmorland Hospital I was given an appointment in the Physiotherapy Department. My appointment was with a...

29 June 2014

So very grateful

I have recently been discharged from the Urology clinic of WGH under the care of the consultant. I am so very grateful for the excellent...

27 June 2014

breast screening unit - excellent

Very clean and welcoming - important if you are a little nervous. A smiling receptionist. I was taken through immediately, slightly ahead...

24 June 2014

First Class Care & Consideration for a Poorly Visitor

Thank you to all medical and support staff who, together, looked after my wife superbly during two separate hospital visits necessitated ...

22 June 2014

Thanks to the Staff in Out Patients and XRay

I attended as an out patient having injured my wrist in a fall. The staff were very helpful and courteous and treated me very quickly. ...

2 June 2014

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Last updated on 14 August 2012.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust