Westmorland General Hospital

01539 732288 Burton Rd , Kendal, LA9 7RG
http://www.uhmb.nhs.uk/

5 out of 5 stars

Based on 71 ratings for this hospital

Overview

WGH

“A great place to be cared for; a great place to work.”

Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. 

It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Westmorland General Hospital provides a wide range of services including a 24 hour *Primary Care Assessment Service (PCAS), *GP led medical care, Chemotherapy Unit, Renal Unit, Breast Screening Unit, Cardiac Catheterisation Lab, Midwife-led Maternity Unit, Elective Surgical services, Outpatient and Diagnostic services, including pathology, radiology and endoscopy, and allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics, and Pharmacy services.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/westmorland-general-hospital/

*Service provided by Cumbria Partnership NHS Foundation Trust

Contact details, map and directions

Westmorland General Hospital

Tel: 01539 732288   Fax: 01539 740852

Address: Burton Rd, Kendal, LA9 7RG

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at Westmorland General Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 177 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 326 responses. 5323 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 326 responses. 5323 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 2935 responses.

Latest reviews of this hospital

Very positive experiences

Everytime I have visited this hospital, I have had such wonderfully positive experiences. The staff are extremely helpful and friendly!

26 April 2017

Missing vital information

The information given omits to mention that the service is only provided on Tuesdays and Thursdays. It also omits the times on these days...

31 March 2017

Fabulous!!!

I recently had lateral release knee surgery at WGH. From the moment I arrived until leaving the whole experience was amazing. From the bo...

23 March 2017

excellent patient experience

I was a day case patient in the DSU at WGH last Thursday and need to share the very positive experience I had. I was met on the ward by ...

1 March 2017

staff wonderful

Had a cardio version there last week the staff were wonderful very friendly super efficient explained everything that was going to happen...

27 February 2017

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Last updated on 15 December 2016.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust