Queen Elizabeth Hospital

Telephone: 0191 482 0000
Address: Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SX
Website: http://www.qegateshead.nhs.uk

4 out of 5 stars

Based on 142 ratings for this hospital

News:

  • New: safer staffing
  • Finding our wards - click on news for a guide to finding the best entrance

Overview

Queen Elizabeth Hospital Gateshead

Welcome to the Queen Elizabeth Hospital

We are very proud that the Queen Elizabeth Hospital is consistently proven to be one of the top hospitals in the country. We are a small and friendly hospital and we put our patients at the heart of everything we do. We believe in providing Quality and Excellence to our patients.

Work is due to start on building a fantastic new emergency care centre which will totally transform our patient care. The new centre will provide a one stop shop for all your health needs from when your local doctor’s surgery is closed to when you have a major medical emergency.

Our maternity services are rated as the very best in the country. Our maternity unit is small so our midwives can provide you and your family with dedicated, tailored care from birthing pools to epidurals at this special time for you and your family.

We are also home to the North East Surgical Centre – a beautifully designed building which aims to give patients’ the same care experience you would expect from a five star hotel. Each patient has their own room with en-suite facilities, and we believe this relaxed, individual atmosphere is vital in aiding your recovery from surgery.

We also run the Gateshead Fertility Centre, one of the top ten IVF clinics in the country. Over the past 10 years, we have created hundreds of families in Gateshead and the surrounding area.

Our breast cancer services are amongst the very best and our dedicated staff take you through every step on your recovery journey. We are also the main centre in the North East for women who have a gynaecological cancer.

And we have a nationally recognised reputation for our work as centre for breast and bowel cancer screening. We are one of five centres across the country which provides screening for bowel cancer – serving an area from the Humber to the Scottish border.

We also run a wide variety of services you would expect from a small hospital, taking care of you from birth to our specialist services for older people.

Contact details, map and directions

Queen Elizabeth Hospital

Tel: 0191 482 0000   Fax: 0191 482 6001

Address: Sheriff Hill, Gateshead, Tyne and Wear, NE9 6SX

Website: http://www.qegateshead.nhs.uk

Email: pals@ghnt.nhs.uk

Get directions to Queen Elizabeth Hospital

You can plan your journey with Transport direct.

Latest news

New: safer staffing

As part of the committment to being open and honest with the public we've launched a new page on our website that provides a range of information about the Trust.

This page has lots of information about patient outcomes, patient experiences and data around safe staffing levels.

For more information visit: http://www.qegateshead.nhs.uk/openandhonestcare

Last updated on 20 June 2014.

Finding our wards - click on news for a guide to finding the best entrance

Click on the document for a guide on the best entrance to use for different departments and for help finding wards.

Associated document

Car Parking at the QE Summer 2013.pdf (.pdf, 359.71 KB)

Last updated on 11 September 2013.

Quality of service at Queen Elizabeth Hospital

This hospital is managed by Gateshead Health NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

88% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.44% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

78 from 696 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

77 from 629 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Ward 21

Brilliant ward. Clean. Efficient and well organised. Staff communication was excellent. Care outstanding. I had brilliant care from ...

11 August 2014

Ouch

My heart always sinks a little when I have to go to QEH, because it's a long way from me (at Rowlands Gill) and because of the soulless s...

8 August 2014

A Big Thank You

My husband was recently admitted to ward 8 coronary care and I would like to say that I can not speak too highly of the care he recei...

8 August 2014

unprofessional facilities staff

I called to speak to the estates department with a query regarding repairs, only to have the person i was speaking to put the phone down ...

5 August 2014

Disgusted

I have visited and been a patient in a lot of hospitals in Newcastle and abroad (Turkey) but I have never been so disgusted with the pati...

1 August 2014

Nearby Hospitals

Find nearby Hospitals

Last updated on 20 June 2014.

Information supplied by Gateshead Health NHS Foundation Trust