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Sunderland Royal Hospital

0191 565 6256 Kayll Road , Sunderland, SR4 7TP
http://www.chsft.nhs.uk

4 out of 5 stars

Based on 422 ratings for this hospital

News:

  • Changes to Emergency Department

Overview

Excellence in Health, Putting People First

Sunderland Royal Hospital is a 970-bedded acute hospital which is part of City Hospitals Sunderland NHS Foundation Trust.

Our vision outlines our commitment to "Excellence in Health, Putting People first". We are committed to high quality, safe and personal care for each patient. Our patients are treated in clean, comfortable surroundings with privacy and dignity.

Our most recent additions are a new ward block for medical patients and the Chester Lodge.  Our aim is to treat patients promptly and with care in all hospital settings.

VISITING HOURS

The visiting hours are outlined below.  Close friends and family members may visit seriously ill patients at any time, following discussion with the nurse in charge.

Adult wards  

2 pm until 4 pm         
6 pm until 8 pm (Ward D47 - 6.30 pm until 8 pm)

If these times are difficult for you, please speak to the nurse in charge. Please do not feel that you have to stay for the whole of this time.

Intensive Care Unit and Coronary Care Unit

Visiting hours will be discussed on an individual basis.

Children's wards

Parents are invited to stay with the child during the hospital admission.  Other visitors with the parent's permission can visit between 8 am until 8 pm.

Maternity wards

Partners between 10 am and 8 pm.
All other visitors between 2 pm and 4 pm or 6 pm and 8 pm.

 

Contact details, map and directions

Sunderland Royal Hospital

Tel: 0191 565 6256   Fax: 0191 514 0220

Address: Kayll Road, Sunderland, SR4 7TP

Website: http://www.chsft.nhs.uk

Email: corporate.affairs@chs.northy.nhs.uk

Get directions to Sunderland Royal Hospital

You can plan your journey with Transport direct.

Latest news

Changes to Emergency Department

We are now in the middle of building a brand new Emergency Department and have therefore had to temporarily move our Adult Emergency Department.  Please visit the Trust's website for more information.  Please accept our apologies for any inconvenience caused whilst we make improvements to our facilities. 

This building work also affects the entrance to the Fracture Clinic.  A new temporary entrance has been built at the back of the building - please follow signage.

Last updated on 01 February 2016.

Quality of service at Sunderland Royal Hospital

This hospital is managed by City Hospitals Sunderland NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.15% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.37% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 977 responses

Friends and Family Test score: A&E

98%Patients recommend this hospital. 94 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 976 responses. 5058 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 976 responses. 5058 staff work at this trust.

Friends and Family test score: Outpatients

98%Patients recommend this hospital. 799 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Disgusting

I got seen by 2 different gynaecologists and then by a consultant who kept telling me that my pain was due to contraception. It has been ...

4 December 2016

The best of care

I went to Sunderland City Hospital on 29th November as a day patient to have a sialendoscopy in the Oral & Maxillofacial Department. ...

4 December 2016

Brought my hubby in yesterday .

Would like to thank all of the hard working staff in this hospital .from reception to porters , nurses and doctors .my husband has reciev...

4 December 2016

ED / ENT Attendance

Attended Saturday morning with heavy nose bleed. Found all the staff very friendly, helpful and respectful. Excellent ENT review and trea...

3 December 2016

Google it before you go.

It amazes me that everytime I go to one of these places (which isnt often) I feel like im made to be a fraud. The lack of sympathy toward...

30 November 2016

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Last updated on 01 February 2016.

Information supplied by City Hospitals Sunderland NHS Foundation Trust