Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 90 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

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Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of patients who have been hurt in a fall in the last 3 days

0.16% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

1.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 102 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 738 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 314 responses

Friends and Family Test score: Staff - Work

48%staff recommend this hospital as a place to work. 314 responses

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1990 responses.

Latest reviews of this hospital

Breast clinic - delay too long for last 2 year.

Never on time for the appointment with breast clinic. Waiting always over 90 minutes for last 2 years. Today, 24th May 2016. My app...

24 May 2016

no-one answers, replies to voicemails or arranges appointmen

NHS - save yourselves some money and get rid of this phone as no-one appears to be tasked with answering it. I was supposed to have a VEP...

6 May 2016

All staff pleasant and helpful.

New building very smart and sleek and room in the carpark today! However, the machine at the exit of the car park outside the Main Entran...

26 April 2016

Breast Unit changes

As a patient of the Vicki Adkins unit for the past 6 years I feel very sad at how little thought has been made in recreating the tranquil...

19 April 2016

CT scan 04/04/16

The above scan was completed satisfactorily. I was then asked to wait for 20 minutes and someone would come to take the line out of my a...

6 April 2016

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Last updated on 08 June 2015.

Information supplied by East and North Hertfordshire NHS Trust