Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 152 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

You can plan your journey with Transport direct.

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 756 responses

Friends and Family Test score: A&E

97%Patients recommend this hospital. 367 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 363 responses. 3525 staff work at this trust.

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 363 responses. 3525 staff work at this trust.

Friends and Family Test Score: Community

97%Patients recommend this hospital. 354 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 2128 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Very disapointed with the service provided by this hospital

I came today to make an appoiment for a scan and it was no doctor availble neither for today neither for the rest of the week which invol...

18 January 2017

Antenatal 12 week appointment- first contact

1. Not booked in properly, after telling person on desk I was there I waited 25minutes, when I asked about my apt I was told I hadn't bee...

16 January 2017

Queens 3 ward

My 95 year old mother has been in this ward after falling and fracturing her shoulder. She has had excellent care, always clean and tidy ...

13 January 2017

Fractures or not?

I attended A&E with my son just before Christmas and must say although very busy and an "incident" where security and the p...

6 January 2017

Everyone I met was absolutely brilliant

I gave birth to my baby three days ago at Croydon Hospital in the early hours of the morning and was cared for by one of the most fantast...

5 January 2017

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust