Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 156 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: ch-tr.comms@nhs.net

Get directions to Croydon University Hospital

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Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 780 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 720 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 363 responses. 3525 staff work at this trust.

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 363 responses. 3525 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 315 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1393 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Disgusting treatment in A&E

Disgusting treatment by all A&E staff concerned of a deaf/blind patient who was treated in a degrading way and was shown no respect o...

23 April 2017

Dermatology - be careful!

Had wide local excision of mole on face from the dermatology department. Have been told recently by another hospital that due to its ...

23 April 2017

I am pregnant and I was not feeling well because of Vomitting, stomach pain and

I am pregnant and I was not feeling well because of Vomitting, stomach pain and bleeding/spotting. I been to the EPU at Croydon Universit...

18 April 2017

Efficient Service

I attended A&E with my husband where from the moment we arrived we were assessed in order to see where we could receive the best trea...

15 April 2017

My father's pad was not changed

My father was admitted to AMU in the last couple of months (not sure exact dates). He was admitted to the ward during handover. This i...

15 April 2017

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust