Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 143 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

You can plan your journey with Transport direct.

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1075 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 1064 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

5858% staff recommend this hospital for care. 524 responses. 3560 staff work at this trust.

Friends and Family Test score: Staff - Work

5555% staff recommend this hospital as a place to work. 524 responses. 3560 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 406 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 2765 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Mayday! mayday!

if you are about the faint or need urgent treatment make sure to wear a sign around your neck saying "do not take to 'croydon university ...

21 July 2016

My son attended CUH A&E few months back. He was seen immediately by the...

My son attended CUH A&E few months back. He was seen immediately by the streaming nurse. She was a older well experience nurse. Did a bea...

16 July 2016

Respect for the hard working professionals

What a positive experience we had at a&e on Thursday 15th July 2016 My 17 daughter was advised to go straight to A&E by our GP as she ...

15 July 2016

I had emergency surgery. No complaints.

I have noticed that a large number of the complaints here about this hospital are in reference to the Obs/Gyn dept. I am sure since th...

10 July 2016

terrible 6 hour wait with an appointment?

not enough staff by far! staff complaining of working 12 and half hours without a break.Pregnant woman waiting up to 6 hours each time.St...

8 July 2016

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust