Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 178 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: ch-tr.comms@nhs.net

Get directions to Croydon University Hospital

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91.99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113.93% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97.66% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113.22% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1075 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 1231 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70staff recommend this hospital for care. 523 responses. 3551 staff work at this trust.

Friends and Family Test score: Staff - Work

65staff recommend this hospital as a place to work. 523 responses. 3551 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 312 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 2113 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Very poor communication

I went into hospital for upper eyelid surgery under local anaesthetic. The day before I had to go to the hospital for my pre-ops check, o...

15 September 2017

Much improved, great experience

Leaving this review on behalf of my 86 year old gran who had to go in last week. She has been here before and not really had a great expe...

14 September 2017

Quick and professional help

I have come to the A&E as a tourist and was immediately greeted by a nurse, who then sent me to the Urgent Cases department. Everyone was...

13 September 2017

This happens almost every time we visit the hospital.

We have a disabled label and still had to park at the wrong end of the hospital. This happens almost every time we visit the hospital. ...

13 September 2017

The Lunch Club is Fabulous!

My active 89 year old mum has been admitted to Mayday via A&E this week. We have been hugely impressed with the service from the poin...

8 September 2017

Nearby Hospitals

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust