Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 160 ratings for this hospital

Overview

Dialysis Unit

“Excellent integrated care for you and your family, when and where you need it”

 Croydon Health Services promises the people of Croydon we are always “Here for you”. We promise everyone, whether in hospital, in the community or at home, we will do our best to ensure you feel cared for, in safe hands and confident in your treatment. We want you to feel we value your time and that our services are getting better all the time, as we continue to improve.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000   Fax: 020 8665 9428

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Email: comms@croydonhealth.nhs.uk

Get directions to Croydon University Hospital

You can plan your journey with Transport direct.

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.05% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 780 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 720 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

73%staff recommend this hospital for care. 363 responses. 3525 staff work at this trust.

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 363 responses. 3525 staff work at this trust.

Friends and Family Test Score: Community

95%Patients recommend this hospital. 315 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1393 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Colorectal surgery and stay on Fairfield 2

I am currently sitting in my hospital chair awaiting my family to pick me up and take me home. As anyone who will have stayed in hospital...

18 February 2017

Care in the community

My mum was in wondle 3 for about 2 weeks the care was 5 star but when she was sent home the care went down hill. Care in the community to...

17 February 2017

Excellent service

Had two molars out under a general, excellent service.

17 February 2017

Poor nursing care

A family friend was recently on Purley 1 ward. I was horrified at the attitude of the nursing staff, a culture of not caring or communica...

17 February 2017

Thank you - excellent, especially AMU, wonderful staff

I presented at A&E with severe abdominal pain. Was seen and treated promptly. Transferred to AMU. AMU were amazing. All the staff, ...

13 February 2017

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Last updated on 19 November 2012.

Information supplied by Croydon Health Services NHS Trust