Beacon Primary Care - Sandy Lane Health Centre

Telephone: 01695 736000
Address: Dr S Biswas And Partners, Sandy Lane Health Centre, Sandy Lane, Skelmersdale, WN8 8LA
Website: http://www.beaconprimarycare.org.uk/

3 out of 5 stars

Based on 26 ratings for this GP surgery

Overview

We are a surgery based in Ormskirk and Skelmersdale, operating from 3 locations, Hillside Health Centre and Sandy Lane Health Centres in Skelmersdale, and Railway Road Surgery in Ormskirk. 

We operate a Talk and Treat Telephone service:  

Our practice is one of an increasing number in the UK using a telephone consultation system as a first point of contact for patients needing medical advice and treatment.

You can request a Talk and Treat call back at a time that is convenient for you - during which you and your doctor will discuss the most appropriate way forward for your individual situation.  This may be to come straight to the surgery, to come later in the day or another day, or to have another form of treatment put in place purely on the basis of the phone assessment itself.

We can call you at home, work, even abroad!  Most patients find this a very convenient means of accessing advice and treatment - and we can pick up emergency problems quickly and put the right course of action in place, which might range from a 999 call, to an immediate or same day appointment. 

There are many ways of co-ordinating your care from the initial Talk and Treat call - the following just give a flavour: 

Information and advice, face to face assessment in surgery or at home for those unable to travel, access to our extended team of specialist prescribing nurses, health care assistants and nurse clinicians, prescriptions, referrals, sick notes, liaising with the hospital on your behalf. 

 

We are able to satisfactorily help about 50% of our callers during the Talk and Treat phone call. The other 50% of callers will need to come into surgery for a further assessment.  

Please remember this is all about personalising and tailoring the care to suit your medical needs - we will try to work around your schedule wherever we can. 

We note there are a number of comments about this service on the review page.  

 


 

 

 

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 13:0018:30 - 20:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 13:0018:30 - 20:00
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Last verified on 09/08/2013

Doctors

  • Dr. Gillian Henry
  • Dr. Kathleen Pollard
  • Dr. Gillian Henry
  • Dr T Newman
  • Dr Jillian Canavan
  • Dr Zoe Olliver
  • Dr. Rosalind Elizabeth Bonsor
  • Dr. Suresh Kumar Govinda Panikker
  • Dr. Meena Biswas
  • Dr. Sujoy Biswas

To read more about us and to find other staff members please view our staff page.

GPs at this practice

3 male and 7 female GPs

Additional languages spoken

Laotian, Bengali, French, Hindi

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to medical records: Data not available Online access to medical records
  • Online access to view test results is available Online access to view test results

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: HSCIC

Key facts

Would recommend the surgery

61.7% - Among the worst

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

Helpful and they do their best to help!

Very friendly professional service from the front desk to the GP consultation. Far better experience by far compared to other GP's bas...

15 July 2014

I am really happy I moved

I moved practice in March and this has been amazing, the phone back system suits me and I have always been dealt with with great care. I...

6 July 2014

Urgent Letter Request

I needed a letter to accompany medication that is being taken overseas. Unfortunately the date of travel was the next day as we had forg...

23 May 2014

Poor service

You wait on average 15 minutes to get through to the clinic on the phone and it is a premium cost 08 number. Cannot make an appointment t...

13 May 2014

going the extra mile

As a pregnant older lady if can be very difficult and a anxious time and all you need is reassurance , well my visit today was just that ...

23 April 2014

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 09 August 2013.

Information supplied by NHS West Lancashire CCG