East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 58 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as the Patient Transport Service and GP Out of Hours Service (Norfolk and parts of Essex)

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Thank you

I had a fall this morning and 2 very kind paramedics helped me back into my wheelchair they put my wife and me at ease while I was bei...

9 February 2016

SCBU Watford to Royal Brompton

On Friday 29th January 2016, my 5 day old son had to attend a referral at Royal Brompton in London. He had been in SCBU Watford since his...

7 February 2016

Broken clavicle after horse fall

On 9-1-16 I was unfortunate enough to get thrown from my horse while showjumping. An ambulance was called and 2 lovely paramedics attende...

30 January 2016

Thank You

I was on my way to work yesterday and was involved in the 3 car crash on the A130. The paramedics and 999 staff responded quickly and ...

28 January 2016

Excellent and kind service

I would like to thank all the fantastic ambulance team that attended me on Sunday 24th January at approximately 14.15. The team attended ...

27 January 2016

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 30 June 2015.

Information supplied by East Of England Ambulance Service NHS Trust