North West Ambulance Service NHS Trust

Telephone: 01204 498400
Address: Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

4.5 out of 5 stars

Based on 7 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Sports injury- Sports Club Sunday 23/03/14

Unfortunately one of our squad fell sustaining an injury to his neck. The first responder was excellent and treated me as the First Aider...

31 March 2014

Community services feedback

My father had a heart attack in September 2013. His symptoms were extreme sweating and dizziness. The 999 operator asked a number of 'd...

28 January 2014

They were at my door within minutes of calling 111

Out of the blue, I suffered recently from chest aches and couldn't get to sleep. I looked up the symptoms and noted that it could be a he...

23 January 2014


i have had to phone for an ambulance twice now as my 20 month old daughter has breathing problems and seizures, they have both times been...

22 September 2013

Great ambulance staff

I would like to say how lovely, kind and helpful the ambulance staff was helping my dad they have been before to help my dad and both tim...

14 June 2013

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 10 October 2013.

Information supplied by North West Ambulance Service NHS Trust