North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4.5 out of 5 stars

Based on 20 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Above and beyond the call of duty

In what can be only be described as one of the worst experiences of my life, the paramedics that attended to my sister in law after she h...

22 February 2017

Excellent response

On the morning of Friday February 10th my 86 years old wife fell at home and I was unable to lift her up so I dialled 999. The response w...

21 February 2017


Called 999 dad had suspected stroke. Ambulance arrived quickly great. Ambulance doors wouldn't open so new crew asked to attend ok that i...

15 February 2017

Treated with the utmost care.

Yesterday 10th February 2017, I had reason to call for an emergency ambulance. At approx 1pm two paramedics and a technician arrived from...

11 February 2017

1st class response and assistance

Just over an hour ago my husband slipped whilst getting out of bed and, due to mobility problems, could not get up by himself and I canno...

2 January 2017

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 05 July 2016.

Information supplied by North West Ambulance Service NHS Trust