North West Ambulance Service NHS Trust

Telephone: 01204 498400
Address: Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD
Website: http://www.nwas.nhs.uk

3 out of 5 stars

Based on 9 ratings for this trust

Overview

There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...

...it's about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.

To view our Patient Experience Annual Report 2013/2014 please click the following link:

http://www.nwas.nhs.uk/media/547667/patient-experience-annual-report-13-14-final-version.pdf

Services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.


The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.


Click on the links below to view our website.


Latest reviews of this trust

45 minutes Response Time

My nearly 3 year old granddaughter Connie had a febrile convulsions on Saturday 13th September, it took 45 minutes for an doubled manned ...

16 September 2014

execellent crew Bank Holiday Monday Knutsford services

My Dad's catheter stopped working on our journey from Edinburgh to Portsmouth. he took really unwell at the Knutsford services heading S...

6 September 2014

Wonderful Care

My 84 year old father in law needed 999 support for heart problems at home. A Paramedic arrived within minutes, and (despite elderly equi...

7 August 2014

90 year old lady left in bury town centre after a fall

A 90 year old lady was left in bury town centre after a fall which left her with a 2 inch gash in her leg which was bleeding profusely ....

22 July 2014

Rude gesture

My husband didn't move over fast enough as ambulance was traveling around 70mph in a 30 mph zone so the paramedic not only pressed their ...

21 June 2014

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 04 August 2014.

Information supplied by North West Ambulance Service NHS Trust