North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4.5 out of 5 stars

Based on 17 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.

To view our Patient Experience Annual Report 2013/2014 please click the following link:

Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Thank you to Bolton Paramedic and Emergency Ambulance Staff

Efficient care from the Bolton Team on Saturday 5th March. I just want to praise and thank the Team who attended my Mum on Saturday eveni...

7 March 2016

Excellent service

Today my mum had a fall and hurt herself and was heavily breathing phoned 111 and straight away they sent me ambulance service they came ...

10 January 2016

Excellent service and response

Following a call to the NHS 111 service, they called an ambulance to attend my twin sister at home who was complaining of chest pain and ...

10 January 2016

Christmas Night Emergency

On Christmas Day evening my 14yr old son had an unexpected allergic reaction to something at a family buffet...he has no known food aller...

27 December 2015

Christmas day care

Excellent care provided to my elderly dad on Christmas day after a car accident. Thank you.

26 December 2015

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2015.

Information supplied by North West Ambulance Service NHS Trust