North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4.5 out of 5 stars

Based on 21 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

The evening of the 20-05-17 in Blawith in Cumbria

On the Saturday evening of the 17th of May this year I was experiencing severe chest pains even though I had taken my spray for Angina as...

16 June 2017

Bad experience with ambulance and hospital

I noticed one Friday evening that my feet were numb but didn't really think anything of it. By Sunday morning I couldn't feel anything be...

3 June 2017

Emergency call out to Penrith

On 12th May my father became very unwell after returning from Cumberland Infirmary when we had received his diagnosis of advanced Oesopha...

29 May 2017

Thursday 18th May 2017 Manchester Football Museum 2050 hrs

What started out as a pleasant family trip to the Football Museum changed when my 85 yr old father stated he didn't feel too good. By the...

20 May 2017

Wonderful care

The ambulance arrive very. quickly after a 111 call. The service and efficiency of the A&E department was fantastic The kindness and ...

7 May 2017

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2017.

Information supplied by North West Ambulance Service NHS Trust