North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4.5 out of 5 stars

Based on 20 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

The staff were so professional and kind

I was suddenly taken ill with pneumonia. The Doctor my wife contacted on 111 said to send for an ambulance immediately, which arrived ver...

27 April 2017

An Unexpected Weekend Break

When I took to falling asleep in inappropriate places - over my breakfast and whilst walking across the kitchen - it was agreed that I ne...

23 April 2017

I was turned away from the ward due to lack of staff

I awoke feeling very unwell, dizziness and couldn't lift my head from the pillow. My daughter rang 111 and 8 hours later a doctor came an...

2 April 2017

Ambulance No Show !

At 1720 hours on Saturday 1st April 2017 My wife fell and injured herself complaining that her right arm was broken. I contacted the ambu...

2 April 2017

Above and beyond the call of duty

In what can be only be described as one of the worst experiences of my life, the paramedics that attended to my sister in law after she h...

22 February 2017

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 05 July 2016.

Information supplied by North West Ambulance Service NHS Trust