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North West Ambulance Service NHS Trust

Telephone: 01204 498400
Address: Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD

3.5 out of 5 stars

Based on 13 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.

To view our Patient Experience Annual Report 2013/2014 please click the following link:

Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Life savers

Early hours Tuesday 19.5.15. unbeknown to myself I was suffering a heart attack and on phoning 111 Service out of hours and after I was a...

4 August 2015

Irresponsible minibus driver

Taking my 72yr old v.frail mother to Blackpool victoria Hospital for a fracture clinic appointment yesterday. Close to the hospital driv...

8 July 2015

Excellent service

Following a horse riding accident recently I cannot praise this service enough. The paramedics arrived very quickly and although the wai...

30 March 2015

Excellent response and service

1120am 13.3.15- Ashdene Crescent Harwood - daughter 55 years MS sufferer, started having fits. Contacted GP who advised calling 999. Did...

13 March 2015

fast response, very caring

Last night my 3 year old had a bad bang to the head before losing conciousness. We rang the ambulance service at 6pm who gave advice on t...

8 October 2014

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2015.

Information supplied by North West Ambulance Service NHS Trust