West Midlands Ambulance Service NHS Foundation Trust

Telephone: 01384 215555
Address: Waterfront Business Park, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX
Website: http://www.wmas.nhs.uk/

4 out of 5 stars

Based on 11 ratings for this trust


WMAS Ambulance

West Midlands Ambulance Service NHS Trust was formed on 1st July 2006 by the amalgamation of the former West Midlands Ambulance Service, Coventry and Warwickshire Ambulance and Hereford and Worcester Ambulance Service.  Staffordshire Ambulance Service joined in October 2007.

West Midlands Ambulance Service serves a population of about 5.4 million who live in Shropshire, Herefordshire, Worcestershire, Coventry, Warwickshire, Staffordshire and the Birmingham and Black Country conurbation.

Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life threatening injuries or illnesses as quickly as possible.  In addition we provide a Patient Transport Service which delivers pre-arranged transportation for patients to and from their hospital appointments and a Single point of Access telephone service to support the provision of unscheduled care and coordinate Safeguarding referrals.

The West Midlands Ambulance Service has been recognised as consistently being one of the highest performing regional Trusts in the country and was named as Ambulance Service of the year for 2007, 2008 and 2009 by the Ambulance Service Institute and was the top rated Trust in 2010 in the Healthcare 100 Awards.

The Trust has over 4000 members of staff.  We are also supported by 800 Community First Responders who provide a first response in mainly rural communities and almost 100 volunteer car drivers who help transport non urgent patients to clinics.

We operate from over 60 ambulance stations throughout the West Midlands and have 850 vehicles in our fleet.  The area is also served by 4 air ambulances.

West Midlands Ambulance Service became a Foundation Trust in January 2013.  This means that everyone living in the West Midlands Region can have a say in how the Service develops.  Foundation Trusts are still part of the NHS and they continue to provide free care to everyone.  For more information, please contact us by e-mail at foundationtrust@wmas.nhs.uk

Latest reviews of this trust

Running Transport efficienty

As a transport operator with full CPC qualifications and others, the service system operated by the ambulance falls into two categories. ...

6 January 2014

Accident on A40/A49 Friday 27/12/13

I would like to say a big thank you to the ambulance crew that attended to my daughter, 2 grandchildren and myself at the scene of the ac...

30 December 2013

Patient transport

I am severely disabled, in a wheelchair, & have a 24/7 resident carer, state funded. On more than one one occasion, having booked transp...

9 December 2013

Non urgent transport of patients

While I have been very impressed with the emergency treatment given by paramedics to my mother on several occasions,the arrangements for ...

7 November 2013

Ambulance service in Great Malvern 19/10/2013

I rang 999 when my wife suffered severe breathing difficulties. 2 paramedics were with us within 5 minutes. They were extremely profes...

20 October 2013

Quality of service at West Midlands Ambulance Service NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2013.

Information supplied by West Midlands Ambulance Service NHS Foundation Trust