West Midlands Ambulance Service NHS Foundation Trust

01384 215555 Waterfront Business Park, Waterfront Way , Brierley Hill, West Midlands, DY5 1LX
http://www.wmas.nhs.uk/

4.5 out of 5 stars

Based on 55 ratings for this trust

Overview

WMAS Ambulance

West Midlands Ambulance Service NHS Trust was authorised as a Foundation Trust in January 2013 and in line with the provisions of the Health and Social Care Act 2012, licensed as a provider of NHS Services on 1st April 2013.  As an organisation, we were formed in 2006 bringing four previous services together.

The Trust serves a population of 5.6 million people covering an area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation.

As the regions emergency ambulance service, we respond to around 3,000 '999' calls each day.  To manage that level of demand, we employ approximately 4,000 staff and operate from 16 new fleet preparation hubs across the region and a network of over 90 Community Ambulance Stations.

Many people still think ambulance services only take patients to hospital.  In fact, less than 60% of our patients end up going to an emergency department with the rest either being treated at the scene, given advice over the phone or taken to another service such as a GP or minor injuries unit.

We provide the NHS 111 service across the region, except in Staffordshire.  111 makes it easier for you to access local NHS healthcare services when it is not an emergency.  It is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.

We also provide non-emergency patient transport services across some parts of the region for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.  Our staff complete approximately 700,000 non-emergency patient journeys each year.

As a Foundation Trust, everyone living in the West Midlands region can have a say in how the service develops. For more information, please contact us by email at foundationtrust@wmas.nhs.uk

Latest reviews of this trust

Not Very Organised

I have to travel to the Countess of Chester hospital twice a week for physiotherapy because I am an amputee learning to walk. WMAS took o...

20 May 2017

Treated with care throughout

Called ambulance arrived with 10 mins. On arrival at Wolverhampton New Cross A&E immediately assessed and moved to a cubical. Bloo...

12 May 2017

Not too impressed

We had an ambulance arrive this evening, with one member of staff and they were fab, when they were here we had two paramedics turn up to...

5 May 2017

two paramedics visited my daughter following a call to 111

Re: paramedic visit to I would like to give feedback on the excellent care given by paramedics attending to my daughter at home followin...

1 May 2017

The Team based at Russells Hall are fantastic!!

I got into a bit of trouble whilst out cycling yesterday (26 March). A passing ambulance crew spotted me and stopped to offer help, which...

27 March 2017

Quality of service at West Midlands Ambulance Service NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 29 June 2016.

Information supplied by West Midlands Ambulance Service NHS Foundation Trust