West Midlands Ambulance Service NHS Foundation Trust

Telephone: 01384 215555
Address: Waterfront Business Park, Waterfront Way, Brierley Hill, West Midlands, DY5 1LX
Website: http://www.wmas.nhs.uk/

4.5 out of 5 stars

Based on 19 ratings for this trust


WMAS Ambulance

West Midlands Ambulance Service NHS Trust was formed on 1st July 2006 by the amalgamation of the former West Midlands Ambulance Service, Coventry and Warwickshire Ambulance and Hereford and Worcester Ambulance Service.  Staffordshire Ambulance Service joined in October 2007.

West Midlands Ambulance Service serves a population of about 5.4 million who live in Shropshire, Herefordshire, Worcestershire, Coventry, Warwickshire, Staffordshire and the Birmingham and Black Country conurbation.

Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life threatening injuries or illnesses as quickly as possible.  In addition we provide a Patient Transport Service which delivers pre-arranged transportation for patients to and from their hospital appointments and a Single point of Access telephone service to support the provision of unscheduled care and coordinate Safeguarding referrals.

The West Midlands Ambulance Service has been recognised as consistently being one of the highest performing regional Trusts in the country and was named as Ambulance Service of the year for 2007, 2008 and 2009 by the Ambulance Service Institute and was the top rated Trust in 2010 in the Healthcare 100 Awards.

The Trust has over 4000 members of staff.  We are also supported by 800 Community First Responders who provide a first response in mainly rural communities and almost 100 volunteer car drivers who help transport non urgent patients to clinics.

We operate from over 60 ambulance stations throughout the West Midlands and have 850 vehicles in our fleet.  The area is also served by 4 air ambulances.

West Midlands Ambulance Service became a Foundation Trust in January 2013.  This means that everyone living in the West Midlands Region can have a say in how the Service develops.  Foundation Trusts are still part of the NHS and they continue to provide free care to everyone.  For more information, please contact us by e-mail at foundationtrust@wmas.nhs.uk

Latest reviews of this trust

Wonderful care

We wish to pass on our sincere thanks to the crews who attended our mother Pauline 22.12.2014 and 27.12.2014 ,early evening. We were on...

16 February 2015

Janet Nix had a bad fall on 18-19/1/2015

The ambulance arrived speedily, the crew were friendly, helpful and efficient. We were taken to the A & E department with care and ca...

21 January 2015

999 operator's verdict on collapsed wife with numbed body

Just after midnight on 10th January, my wife collapsed to the floor barely able to speak only saying that she could not feel her body. He...

10 January 2015

First responder went to my dad 17/12/2014

I had to ring 999 after receiving a frantic phone call from my mom , my dad was on the floor very confused she couldn't get him up.. A ...

17 December 2014

Amazing crew

Just had a visit from ambulance service and my wife was attended by amazing technicians. They were extremely polite and helpful. Half of...

7 November 2014

Quality of service at West Midlands Ambulance Service NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 01 July 2014.

Information supplied by West Midlands Ambulance Service NHS Foundation Trust