North West Ambulance Service NHS Trust

Telephone: 01204 498400
Address: Ladybridge Hall, 399 Chorley New Road, Bolton, BL1 5DD
Website: http://www.nwas.nhs.uk

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Overview

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...

...it's about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.

Services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Calling 999

Patient Transport Service

Urgent Care Services

Managing Major Incidents

Managing Clinical Conditions

CRASH Card Scheme

Quality Account Report

Quality Accounts are annual reports to the public from providers of NHS healthcare services. They provide additional accountability about the quality of an organisation's services.

More information about Quality Accounts

Download Quality Account 11/12 PDF (985.56 KB) Link to NWAS Quality Account 11/12

You will need a PDF reader installed to read PDF documents. If you do not have one you can download Adobe Reader here.

Friends and Family Test

The NHS Friends and Family Test aims to identify how well hospitals are performing, improve patient care and assist the public with their care decisions. Trusts will shortly have the option to upload their initial results here, and further, more detailed Friends and Family information will be published on NHS Choices from April 2013.

More information on friends and family reporting

North West Ambulance Service NHS Trust has not uploaded any friends and family data.