East Of England Ambulance Service NHS Trust

Telephone: * 0845 6013733
Address: Trust Headquarters, Whiting Way, Melbourn, Cambridgeshire, SG8 6NA
Website: http://www.eastamb.nhs.uk/

4.5 out of 5 stars

Based on 41 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.


The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as the Patient Transport Service and GP Out of Hours Service (Norfolk and parts of Essex)

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

RTC Luton - Harpenden Road - Wednesday 22nd October

Please convey our thanks and appreciation to the two paramedics who attended the scene last Wednesday. Their care and professionalism sho...

24 October 2014

Excellent Service and dedication by the Ambulance staff.

On Sunday last the 12th October my wife woke at 6 am unable to move her neck and in terrible unbearable pain, the problem the Ambulance ...

14 October 2014

RTC. Early hours of 14th Sept at outwell

Fantastic efficient and effective service provided by three crews managing a challenging situation x as a parent of one of the lads invo...

19 September 2014

Appallling Services

I am 54 years old & on 2 August 2014 around 7.00 PM I rang 999 for the first time in my life because my partner had broken her wrist...

4 August 2014

Hurt after a car accident

I was very unhappy with the service I got from the ambulance men after a car accident I was laughed at n told if I ever have a serious ca...

27 July 2014

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

* Sorry, we have been unable to determine the costs of calls made to numbers starting in 0845 6013 at this time.

Last updated on 05 September 2014.

Information supplied by East Of England Ambulance Service NHS Trust