East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4.5 out of 5 stars

Based on 62 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as non-emergency patient transport services in Cambridgeshire, Great Yarmouth and Waveney, north, south and west Essex and Suffolk.

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Outstanding Care

Thank you so much to the paramedic team who assisted my husband during a mental health crisis. Your kindness shown to my husband as well ...

19 September 2017

A and E and TIA department

I was taken into A and E on Monday with high blood pressure and suspected stroke/TIA the service was exceptional. I had bloods, heart and...

13 September 2017

Emergency Paramedics

We cannot praise the Paramedics that attended our daughter in North Walsham on Saturday, 2nd September 2017, their prompt arrival and the...

9 September 2017

Collapse with anaphylaxis episode

On Monday 21st August my daughter was suffering from an anaphylactic reaction. The care she received from the Essex Ambulance service wa...

25 August 2017

Health Professionals at their best.

Grateful thanks to the 2 ambulance personnel who brought my 97 year old mother home from hospital on the 9th August. My mum has dementia...

24 August 2017

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 06 July 2017.

Information supplied by East Of England Ambulance Service NHS Trust