East Of England Ambulance Service NHS Trust

Telephone: * 0845 6013733
Address: Trust Headquarters, Whiting Way, Melbourn, Cambridgeshire, SG8 6NA
Website: http://www.eastamb.nhs.uk/

4 out of 5 stars

Based on 54 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as the Patient Transport Service and GP Out of Hours Service (Norfolk and parts of Essex)

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Outstanding Service Thank you Paramedics

Our 90 year old mum had a fall 4 weeks ago and again nearly passed out today. The response when we had to call 999 (first time ever) was ...

27 September 2015

Amazing people

I was with my father when a team of paramedics attended to him to transfer him to a Hospice, my father was deteriorating and a second tea...

24 September 2015

Paramedics, Ampthill Branch Bedfordshire

On 26th August approx 0710 I called 999 as I had been stung by a wasp & used an Epipen. The ambulance was there within 5-8 mins & the par...

15 September 2015

phone call

Could not even get through to the phone numbers provided on this page to complain about the ambulance service. It rang for a long time...

2 September 2015

Complete mistake that shouldn't have been made!!

I had a horse riding accident on the 20th August 2015 and fell badly on my back. My mum phoned the paramedics immediately and they came r...

28 August 2015

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

* Calls to 084 numbers are charged at a higher rate than standard calls on BT’s most popular call plan (BT Unlimited Anytime). Mobile and other providers' costs will vary and you should check the costs of calls with your provider.

Last updated on 30 June 2015.

Information supplied by East Of England Ambulance Service NHS Trust