East Of England Ambulance Service NHS Trust

Telephone: * 0845 6013733
Address: Trust Headquarters, Whiting Way, Melbourn, Cambridgeshire, SG8 6NA
Website: http://www.eastamb.nhs.uk/

4.5 out of 5 stars

Based on 46 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.


The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as the Patient Transport Service and GP Out of Hours Service (Norfolk and parts of Essex)

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

To load !

I have to complain about the constant and load noise made by your service. Its 10.45 and I have had 6! ambulances past our area just t...

29 January 2015

excellent care

I would like to express our thanks for the excellent care we received from your service today.both the first response paramedic and the a...

11 January 2015

Ambulance response

I would like to express my sincere thanks to the ambulance staff who attended me on Christmas day when I had a heart attack. I remember o...

2 January 2015

rude and patronising

An ambulance was called today by the 111 service going by the symptoms I had explained.The crew that turned up could not have made it mo...

28 December 2014

My thanks to you all.

On the 01 November 14 I suffered a major heart attack at my work,From the moment the first ambulance arrived very quickly I knew I was in...

10 November 2014

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

* Calls to 084 numbers are charged at a higher rate than standard calls on BT’s most popular call plan (BT Unlimited Anytime). Mobile and other providers' costs will vary and you should check the costs of calls with your provider.

Last updated on 05 September 2014.

Information supplied by East Of England Ambulance Service NHS Trust