East Of England Ambulance Service NHS Trust

0845 6013733 This is a premium rate number and may have a higher than normal call charge. The provider has not provided details of the charge. Trust Headquarters, Whiting Way , Melbourn, Cambridgeshire, SG8 6NA

4 out of 5 stars

Based on 68 ratings for this trust


Emergency Ambulance

East of England Ambulance Service NHS Trust was formed July 1, 2006 with the merger of ambulance services covering Bedfordshire and Hertfordshire, East Anglia and Essex.  

We are one of the largest ambulance services in the UK.  Our dedicated staff are our biggest asset and provide services in six counties, Norfolk, Bedfordshire, Cambridgeshire, Essex, Hertfordshire and Suffolk which is an area of about 7,500 square miles.  It encompasses tranquil rural retreats, busy seaside resorts and large urban conurbations.

Our varied and modern services are tailor-made for each community’s differing environmental and medical needs, from cycles to fast response cars, frontline ambulances, helicopters and emergency care practitioners.

We attend more than half a million emergency calls a year, and our patient transport service takes nearly three times that amount of patients to and from routine hospital appointments.

Trust Headquarters is at Melbourn, Cambridgeshire and there are local offices in Bedford, Chelmsford and Norwich.

Departments and services

The East of England Ambulance Service provides high quality emergency, urgent and primary care services.

Our aim is to be the recognised leader in emergency, urgent and out of hospital care in the East of England.

Our dedicated and skilled staff work 365 days a year, 24 hours a day to make sure patients receive the best possible care.

Our services fall into three broad areas:

Accident and Emergency, urgent response to 999 calls.

Non-Emergency Services and Primary Care, such as the Patient Transport Service and GP Out of Hours Service (Norfolk and parts of Essex)

Special Operations  such as the Hazardous Area Response Team (HART)


Latest reviews of this trust

Thank you!

Just wanted to say a massive thank you to the staff that came out to my father on Monday morning. You are all amazing and we can't thank...

25 May 2017

No hospital check up for very bad head bang off metal bed

My 83 year old mother fell out of bed at approx 02.30 am on the 14th June. She is cut from the corner of her eye to her ear and is qui...

23 May 2017

Thank you.

I would like to thank the four crew Ambulance who attended an 83 year young man with Dementia yesterday (May 15th) The person in questio...

16 May 2017

Thank you toD+R Letchworth station 9/4/17

On 9/4/17 my daughters waters broke at 26weeks into her pregnancy. An ambulance arrived crewed by D+R.They were all the things you want a...

13 May 2017

My Heroes

On Easter Sunday my husband who was always fit and healthy had a cardiac arrest. I called 999 and was asked to try and find help which I ...

9 May 2017

Quality of service at East Of England Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 30 June 2016.

Information supplied by East Of England Ambulance Service NHS Trust