Charing Cross Hospital

Telephone: 020 3311 1234
Address: Fulham Palace Road, London, W6 8RF
Website: http://www.imperial.nhs.uk/charingcross/index.htm

3.5 out of 5 stars

Based on 161 ratings for this hospital

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Overview

Charing Cross main entrance

Charing Cross is a general acute hospital that provides a full range of adult clinical specialties. It is also a key site for the teaching of medical students from Imperial College London.

The hospital includes a day-surgery unit called the Riverside wing, the world-renowned Kennedy Institute of Rheumatology and the West London Neuroscience Centre. Maggie's Cancer Centre, the first of its kind in England, opened on the Charing Cross site in 2008.

Fulham centre for health, a primary care health centre that provides urgent care services to patients as well as GP services to local residents, is also based at Charing Cross Hospital.

Contact details, map and directions

Charing Cross Hospital

Tel: 020 3311 1234

Address: Fulham Palace Road, London, W6 8RF

Website: http://www.imperial.nhs.uk/charingcross/index.htm

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Departments and services

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Last updated on 16 May 2014.

Quality of service at Charing Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 538 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 206 responses

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 1254 responses

Friends and Family Test score: Staff - Work

56%staff recommend this hospital as a place to work. 1254 responses

Latest reviews of this hospital

Professionalism of nurses at A&E?

My partner was admitted to A&E today feeling poorly. He had a stroke in December 2014. The nurse who cared for him immediately told him ...

1 July 2015

Communication is staggeringly, unbelievably bad

Can't quite comment (yet) on the quality of care received, but to extract information about my condition and treatment from the staff, ha...

28 June 2015

Superb nursing care

I came to Charing Cross for a plastics procedure. This was elective surgery. I cannot fault the administrative staff who organised my ope...

27 June 2015

Some staff have no concept of treating patients with dignity

I was very impressed with efficiency of the 3-week rule procedure which I was seen under. Unfortunately I found the urology doctors co...

17 June 2015

great care however serious lack of staff cooperation

i came in after stomach acid problems and a lot of pain. I was seen quickly by triage however pain medication was not administered for at...

16 June 2015

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Last updated on 19 June 2015.

Information supplied by Imperial College Healthcare NHS Trust