Charing Cross Hospital

Telephone: 020 3311 1234
Address: Fulham Palace Road, London, W6 8RF
Website: http://www.imperial.nhs.uk/charingcross/index.htm

3.5 out of 5 stars

Based on 151 ratings for this hospital

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Overview

Charing Cross main entrance

Charing Cross is a general acute hospital that provides a full range of adult clinical specialties. It is also a key site for the teaching of medical students from Imperial College London. The hospital includes a day-surgery unit called the Riverside wing, the world-renowned Kennedy Institute of Rheumatology and the West London Neuroscience Centre. Maggie's Cancer Centre, the first of its kind in England, opened on the Charing Cross site in 2008.

Fulham centre for health, a primary care health centre that provides urgent care services to patients as well as GP services to local residents, is also based at Charing Cross Hospital.

Contact details, map and directions

Charing Cross Hospital

Tel: 020 3311 1234

Address: Fulham Palace Road, London, W6 8RF

Website: http://www.imperial.nhs.uk/charingcross/index.htm

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Departments and services

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Last updated on 16 May 2014.

Quality of service at Charing Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 766 responses

Friends and Family Test score: A&E

91%Patients recommend this hospital. 273 responses

Friends and Family Test score: Staff - Care

77%staff recommend this hospital for care. 1415 responses

Friends and Family Test score: Staff - Work

59%staff recommend this hospital as a place to work. 1415 responses

Latest reviews of this hospital

Why do they bother with appointment times?

I had a 10am appointment in the out patients department at Charing Cross Hospital. I arrived at 9.45am and tried to check in on the self ...

11 April 2015

Appointments are a joke - Never keep to time

I have attended here 4 times now. Yesterday I had an appointment at 2,.50 but still had not been seen by 4.30. This place is absolutely...

9 April 2015

Toilets - please sort out access!

I had a 9 am appointment for an oncology clinic. We arrived at 8.35 and I needed a loo. The ground floor ladies was closed for cleaning. ...

8 April 2015

Eternal gratitude from a mother...

Just as I was leaving a meeting on Fri 27/3, I got a phone call to say that my younger daughter aged 25, had had a stroke at work and wou...

4 April 2015

Thank you for caring

Having cut the top of my head badly by bobbing up under an open cupboard door (it had a metal edge) and with no one to help I went to A&E...

1 April 2015

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Last updated on 16 May 2014.

Information supplied by Imperial College Healthcare NHS Trust