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Charing Cross Hospital

020 3311 1234 Fulham Palace Road , London, W6 8RF
https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

3 out of 5 stars

Based on 154 ratings for this hospital

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Overview

Charing Cross main entrance

Charing Cross Hospital provides a range of acute and specialist services, a 24/7 accident and emergency department and hosts the hyper acute stroke unit for the region. It is also a growing hub for integrated care in partnership with local GPs and community providers.

Contact details, map and directions

Charing Cross Hospital

Tel: 020 3311 1234

Address: Fulham Palace Road, London, W6 8RF

Website: https://www.imperial.nhs.uk/our-locations/charing-cross-hospital

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Departments and services

To search for a specific treatment, use our full list of departments

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Last updated on 16 May 2014.

Quality of service at Charing Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.18% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.3% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 706 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 449 responses

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 3244 responses. 9748 staff work at this trust.

Friends and Family Test score: Staff - Work

65%staff recommend this hospital as a place to work. 3244 responses. 9748 staff work at this trust.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 7686 responses.

Latest reviews of this hospital

Called back after mammogram

I was called back after a routine mammogram. Everyone in the department was friendly and efficient, and even though I was not upset, I fe...

29 November 2016

Still waiting for an operation date, being ignored

My husband is due to have surgery to remove a tumor. We have been told the date of the surgery and was promised a letter to state this in...

23 November 2016

Very pleased with Charing Cross Hospital (CCH) Audiology

The service at the hospital was swift. Time between the initial diagnosis and fitting of the aids was less than a month which is good. ...

21 November 2016

Neurology Outpatients- first time experience

I visited this hospital for the first time last week to attend an outpatient appointment. I had called the booking office two weeks earli...

20 November 2016

Receptionists

The receptionist seemed tired and inefficient. They took so long to reschedule an appointment and after I wait for them they were very ru...

16 November 2016

Nearby Hospitals

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Last updated on 15 March 2016.

Information supplied by Imperial College Healthcare NHS Trust