Epsom Hospital

Telephone: 01372 735 735
Address: Dorking Road, Epsom, Surrey, KT18 7EG
Website: http://www.epsom-sthelier.nhs.uk

4 out of 5 stars

Based on 89 ratings for this hospital

Overview

Epsom Hospital

Epsom Hospital provides a wide range of inpatient, outpatient and day services.

It operates a busy, 24-hour accident and emergency service that sees 44,000 people every year. It also undertakes the vast majority of elective (pre-booked) inpatient surgery at the Trust.

The hospital hosts an extensive range of diagnostic and supporting services at Epsom, including pathology, radiology (including CT, MRI and ultrasound) and vascular diagnostic services, as well as a busy modern purpose-built day care and day surgery unit.

There's also a maternity unit, dedicated children's ward and our ear, nose and throat department.

Over recent months, we have spent millions of pounds improving the services we provide at Epsom, including investments in our stroke unit, day surgery unit and pharmacy, amongst many others.

The world renowned Elective Orthopaedic Centre (the EOC) also sits on the hospital site, and is operated by the Trust in partnership with neighbouring trusts. The centre provides orthopaedic services, including hip and knee replacements, to patients of St George's, Croydon Health Services and Kingston hospitals as well as patients from Epsom and St Helier.

The hospital is also home to the Macmillan Butterfly Centre, where cancer patients and their loved ones can access free complementary therapies, counselling and advice.

Finally, the site also includes an acute psychiatric facility operated by Surrey and Borders Partnership NHS Foundation Trust.

Contact details, map and directions

Epsom Hospital

Tel: 01372 735 735   Fax: 01372 735 159

Address: Dorking Road, Epsom, Surrey, KT18 7EG

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

The hospital offers a wide range of services across a wide range of different departments.

To search for a specific treatment, use our full list of departments

Quality of service at Epsom Hospital

This hospital is managed by Epsom and St Helier University Hospitals NHS Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 154 responses.

Friends and Family Test score: A&E

97%Patients recommend this hospital. 550 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75% of staff would recommend this organisation as a place to be treated. 450 responses. 4460 staff work at this organisation.

Friends and Family Test score: Staff - Work

58% of staff would recommend this organisation as a place to work. 450 responses. 4460 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fast & Efficient care

Referred to Epsom hospital by my GP for further investigation of chest tightness immediately on getting the results of a walk-in X-ray at...

4 February 2015

Excellent Care

I had Carpal Tunnel Release Surgery today under local anaesthetic. The staff in Theatre, ODP and all staff in Theatre Annexe Ward were ...

30 January 2015

Wonderful staff at A&E

When I had to spend a night at A&E, I was very scared and upset. However, all of the doctors and nurses at A&E were so incredibly...

23 January 2015

Amazing

All of the staff were extremely polite and helpful. And the specialists seem genuinely interested in helping there patients.

19 January 2015

What was meant to worry me.

Just before i was about to go under the anaesthetic for my surgery a member of staff said, You know that your going to be in severe pa...

16 January 2015

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Last updated on 19 May 2011.

Information supplied by Epsom and St Helier University Hospitals NHS Trust