Epsom Hospital

01372 735 735 Dorking Road , Epsom, Surrey, KT18 7EG
http://www.epsom-sthelier.nhs.uk

4.5 out of 5 stars

Based on 96 ratings for this hospital

Overview

Epsom Hospital

Epsom Hospital provides a wide range of inpatient, outpatient and day services.

It operates a busy, 24-hour accident and emergency service that sees 44,000 people every year. It also undertakes the vast majority of elective (pre-booked) inpatient surgery at the Trust.

The hospital hosts an extensive range of diagnostic and supporting services at Epsom, including pathology, radiology (including CT, MRI and ultrasound) and vascular diagnostic services, as well as a busy modern purpose-built day care and day surgery unit.

There's also a maternity unit, dedicated children's ward and our ear, nose and throat department.

Over recent months, we have spent millions of pounds improving the services we provide at Epsom, including investments in our stroke unit, day surgery unit and pharmacy, amongst many others.

The world renowned Elective Orthopaedic Centre (the EOC) also sits on the hospital site, and is operated by the Trust in partnership with neighbouring trusts. The centre provides orthopaedic services, including hip and knee replacements, to patients of St George's, Croydon Health Services and Kingston hospitals as well as patients from Epsom and St Helier.

The hospital is also home to the Macmillan Butterfly Centre, where cancer patients and their loved ones can access free complementary therapies, counselling and advice.

Finally, the site also includes an acute psychiatric facility operated by Surrey and Borders Partnership NHS Foundation Trust.

Contact details, map and directions

Epsom Hospital

Tel: 01372 735 735   Fax: 01372 735 159

Address: Dorking Road, Epsom, Surrey, KT18 7EG

Website: http://www.epsom-sthelier.nhs.uk

Email: pals@epsom-sthelier.nhs.uk

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Departments and services

The hospital offers a wide range of services across a wide range of different departments.

To search for a specific treatment, use our full list of departments

Quality of service at Epsom Hospital

This hospital is managed by Epsom and St Helier University Hospitals NHS Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

2.2% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.61% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 735 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 387 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 545 responses

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 545 responses

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 1798 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Outpatient appointment - Gynaecology Clinic

A very positive experience all round with this department from the friendly and efficient secretary who made the appointment to the nurse...

17 May 2016

Consultant in respiratory medicine

The consultant is the most intelligent, sensitive, and pro-active respiratory medical practitioner I have ever encountered. They have kep...

22 April 2016

Consultant - very poor manner

This afternoon I visited the cardiology department to see a consultant. I was pleased I was first on the list and there wasn’t a patient...

20 April 2016

Dignity

Excellent medical care,friendly staff.When it came time to put on the hospital gown I was told to change in a room off the public waitin...

15 April 2016

Excellent experience

I visited EPU (Early Pregnancy Unit) this week at Epsom and I felt it right to pass on my feedback to the excellent staff at this hospita...

8 April 2016

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Last updated on 19 May 2011.

Information supplied by Epsom and St Helier University Hospitals NHS Trust