Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP
Website: http://www.uhmb.nhs.uk/

4 out of 5 stars

Based on 158 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission Inspection Ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 329 responses.

Friends and Family Test score: A&E

88%Patients recommend this hospital. 564 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70% of staff would recommend this organisation as a place to be treated. 98 responses. 5041 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 98 responses. 5041 staff work at this trust.

Latest reviews of this hospital

Appointment with Maxillo-Facial Unit February 2015

I am writing this thank you on behalf of my daughter who attended the Maxillo-Facial Unit last week for a consultation regarding problems...

4 March 2015

Extremely slow

So far its taken more than 28 weeks and I have no appointment for my carpal tunnel release. I contacts the hospital who just said they ar...

28 February 2015

Recent A and E visit

I took my daughter to the A and E department on Thursday, 12th Feb at approximately 4 pm. She was complaining of a very sore wrist havin...

23 February 2015

A real credit to the Clinical Team.

I had been seen by a member of the clinical team at LRI, What took me by surprise was that she demonstrated true evaluation of the condit...

19 February 2015

No confidence

My wife was recently taken to RLI because she suddenly developed extreme shortness of breath, leaving her unable to say more than a few w...

16 February 2015

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust