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Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 217 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

This hospital is managed by University Hospitals Of Morecambe Bay NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

117% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

119% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 647 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 594 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 326 responses. 5323 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 326 responses. 5323 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 3733 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Can't fault

Recently stayed on Ward 37 after being on Acute Medical Unit, can't fault the care or staff, but the food leaves a lot to be desired.

9 December 2016

Cyst removal

Just returned from ward 16. What fantastic staff. The whole experience was just as you hope it would be and couldn't of been better. Many...

3 December 2016

First class care at the Breast care unit at Lancaster

recently attended this breast care unit and was very impressed with the care they gave me. they were efficient and explained everything b...

24 November 2016

Gynaecologist department

My daughter unfortunately had a miscarriage but need the baby removing as it had not come away. She went for the scan to see if all was ...

23 November 2016

Taking bloods

I had to have my bloods taken, which I am not very good with. I went into a room where 3 other people were also having their bloods taken...

22 November 2016

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust