Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP
Website: http://www.uhmb.nhs.uk/

4 out of 5 stars

Based on 153 ratings for this hospital

Overview

“We will be the best – giving excellent compassionate care to the people of Morecambe Bay.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Each of its hospitals is staffed by highly committed teams of doctors, nurses, midwives, allied health professionals and support workers, delivering a range of general hospital services and striving to give excellent, compassionate care to the people of Morecambe Bay.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Special Care Baby Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

You can join our Trust as a public member, more information is available at: http://www.mbht.nhs.uk/trust/.

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission Inspection Ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 309 responses.

Friends and Family Test score: A&E

85%Patients recommend this hospital. 378 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70% of staff would recommend this organisation as a place to be treated. 98 responses. 5041 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 98 responses. 5041 staff work at this trust.

Latest reviews of this hospital

Want to get well.......then avoid this place!

Suspect that the nursing staff here run an in house competition as to who can make the most noise. Crashing trolleys, slamming bin lids, ...

21 December 2014

regarding surgery involving nasal polyp removal

Having spent over twenty four hours earlier this week at Lancaster Centenary building experiencing surgery to remove nasal polyps, my tot...

12 December 2014

appointment today urology dept

I was treated very kindly and politely both by nurse and doctor. Given information very clearly. Was not made to feel rushed, everything...

21 November 2014

Endoscopy Department

As with other departments at Royal Lancaster Infirmary, I cannot speak highly enough of the staff and expertise of the endoscopy departme...

30 October 2014

Ward39

My grandad was admitted to this ward 4 weeks ago. I am horrified at the state of the ward and the smell. I appreciate that the nurses ar...

29 October 2014

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Last updated on 14 August 2012.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust