Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 217 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

This hospital is managed by University Hospitals Of Morecambe Bay NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 763 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 496 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 326 responses. 5323 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 326 responses. 5323 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2248 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Hospital visit

Dec 2016 - see specialist to be told i will be put on waiting list.for pain treatment (3 month wait estimated) 21st Feb 2017 - have an...

21 February 2017

Opthamologiy Lancaster

After severe intermittent pain in my left eye, nausea and dizziness I was diagnosed with papillodema, sixth nerve palsy and Normal pressu...

21 February 2017

Breast Clinic Visit 20/02/17

Fantastic department, excellent service from referral by GP to the efficient model of care given today during my efficient, consultation,...

20 February 2017

Treatment for retinal tear

The bulk of my treatment was at Lancaster where I recived 2 lots of laser. I was treated wonderfully by everyone.I did however have to go...

20 February 2017

The most unprofessional and unfriendly doctor I've ever seen

Got referred to cardiologist here as medical results from my home country show that my heart has problem and needs follow up further. Upo...

20 February 2017

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust