Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 208 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 882 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 630 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7575% staff recommend this hospital for care. 268 responses. 5276 staff work at this trust.

Friends and Family Test score: Staff - Work

6363% staff recommend this hospital as a place to work. 268 responses. 5276 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1818 responses.

Latest reviews of this hospital

Dermatology Unit as a day patient over a period of months

I found the kindness and compassion shown by all members of the nursing staff in this department quite exceptional and the consultant ble...

26 August 2016

My wife's stay assessment unit and ward 20

I am passing on my appreciation of the care given to my wife during her stay at RLI in June. She was admitted in a very confused and dist...

25 August 2016

Admission for Fistula Bleeding

On the evening of Tuesday 9th August l was taken by Ambulance to have my Fistula seen to as it had been bleeding for a few hours. There w...

12 August 2016

Incredible Staff Every Step

I've just had 4 days of treatment and it's been incredible! Monday I was taken to A&E by a friend with a dislocated wrist, was taken ...

11 August 2016

Horrendous experience

Went in to have my son in May. Both me and my family found many of the staf on the maternity ward to be very rude, making my partner and ...

10 August 2016

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust