Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

4 out of 5 stars

Based on 111 ratings for this hospital


“We will be the best – giving excellent compassionate care to the people of Morecambe Bay.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Each of its hospitals is staffed by highly committed teams of doctors, nurses, midwives, allied health professionals and support workers, delivering a range of general hospital services and striving to give excellent, compassionate care to the people of Morecambe Bay.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Special Care Baby Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

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Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP



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Latest reviews of this hospital

Appointment at Ophthalmology Department on 14 April 2014

My treatment at the above appointment was excellent - caring, punctual and efficient, with a very professional nurse assisting the consu...

14 April 2014

Dermatology Department

My wife had to attend the dermatology department on three occasions due to a growth on her lower leg. The first visit was for the conditi...

3 April 2014

Orthopaedic dept. receptionist is a joke

I missed my initial appointment for a broken finger (my responsibility - I know) but when I rang up orthopaedics to rebook one I was told...

1 April 2014

Top service

I spent the morning in the Ambulatory Care Unit at RLI today, and have nothing but praise for the staff who dealt with me - all of them w...

28 March 2014

Scalp excission

I attended a clinic at a one stop clinic and found the staff great

28 March 2014

Quality of service at Royal Lancaster Infirmary

Friends and Family Test score: Inpatient

71 from 370 responses
More detail

Friends and Family Test score: A&E

59 from 361 responses

Friends and Family Test score: Maternity

Care Quality Commission national standards

Some standards not met
Visit CQC profile

Number of MRSA cases in last 3 months

0 case(s) in the last three months

Patient survey score for cleanliness

As expected with a score of 9.11

C. difficile infections in last 3 months

Average (0.01 cases per bed in the last three months)

NHS Choices users rating

Responding to patient safety alerts

Poor - Some alerts not signed off after deadline

Nearby Hospitals

Find nearby Hospitals

Last updated on 14 August 2012.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust