Royal Derby Hospital

Telephone: 01332 340131
Address: Royal Derby Hospital, Derby, Derbyshire, DE22 3LZ
Website: http://www.derbyhospitals.nhs.uk

4 out of 5 stars

Based on 90 ratings for this hospital

Overview

Taking Pride in Caring

Recognised by the Department of Health as a high performing Trust, we deliver quality patient care and in recent years have achieved high standards which have put us amongst the cleanest and safest hospitals in the country. We provide a wide range of services including general medical, surgical, maternity, rehabilitation care and accident and emergency services, with a total of 1,187 beds many of which are single rooms for improved privacy and dignity for patients. Our vision is to build on these achievements, ‘Taking pride in caring’.

Contact details, map and directions

Royal Derby Hospital

Tel: 01332 340131   Fax: 01332 785566

Address: Royal Derby Hospital, Derby, Derbyshire, DE22 3LZ

Website: http://www.derbyhospitals.nhs.uk

Email: dhft.contactpals@nhs.net

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Quality of service at Royal Derby Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.45% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.63% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

75 from 1589 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

53

Friends and Family Test score: Maternity

Latest reviews of this hospital

The attitude of the staff in ward 205

I was not a patient in ward 205 but my friend was there for about a month. I visited her 4 times In that time I witness one lady in dis...

17 September 2014

Totally wonderful experience from beginning to end

As a working doctor I am hyper critical of our health service and expect the highest standards that I know it can deliver My recent e...

16 September 2014

Phlebotomy department

The care I have had at Derby has been excellent, however I did have concerns about the phlebotomy department. The waiting room is very ...

14 September 2014

Traumatising and generally unpleasant experience

Wait was extremely long. The staff told us we could not sit down on the chairs as you had to be trained in health and safety. When I tr...

5 September 2014

Emergency Visit to a&e

My husband was admitted by ambulance at approx. 0.35 on Friday 5th September and we have nothing but praise for every member of staff we ...

5 September 2014

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Last updated on 05 July 2010.

Information supplied by Derby Hospitals NHS Foundation Trust