St Thomas'

020 7188 7188 Westminster Bridge Road , London, SE1 7EH
http://www.guysandstthomas.nhs.uk

4 out of 5 stars

Based on 147 ratings for this hospital

News:

  • Find out the facts about our performance – see Our Quality Story

Overview

Latest news

Find out the facts about our performance – see Our Quality Story

Find out the facts about our performance

We've created a section on our website called Our Quality Story to help keep patients and the public informed about how we are doing.

This section brings together in one place a wide range of information about our performance such as waiting times, infection rates, and safe staffing levels.

Visit Our Quality Story to find out the facts about our performance or watch our video: https://www.youtube.com/watch?v=3OVAM6iabZw

Last updated on 07 April 2015.

Guy's and St Thomas' NHS Foundation Trust includes two of London's most famous teaching hospitals, providing patients with excellent treatment and care from two central London sites near Waterloo and London Bridge. 

We provide a full range of hospital services for our local communities and have integrated community services in Lambeth and Southwark into the Trust.  We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to Evelina London Children’s Hospital.

Contact details, map and directions

St Thomas'

Tel: 020 7188 7188

Address: Westminster Bridge Road, London, SE1 7EH

Website: http://www.guysandstthomas.nhs.uk

Email: communications@gstt.nhs.uk

Get directions to St Thomas'

You can plan your journey with Transport direct.

Quality of service at St Thomas'

This hospital is managed by Guy's and St Thomas' NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.15% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.44% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1690 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 1147 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

92%staff recommend this hospital for care. 1474 responses

Friends and Family Test score: Staff - Work

76%staff recommend this hospital as a place to work. 1474 responses

Friends and Family Test Score: Community

98%Patients recommend this hospital. 207 responses.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 4557 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Extremely disappointing experience

I gave birth at St Thomas’ on 26th March. Despite the fact that I have moved to East London, I decided to go ahead with my initial plan t...

30 April 2016

Accident & Emergency visit

Having attended a amd e I have to commend all of the staff. From the moment my husband and I walked to the front desk of a and e, we were...

29 April 2016

Absolutely useless receptionist and rude staff

rude and unhelpful receptionist who was showing attitude and not even looking at you when you asked them a question. Then the same recept...

19 April 2016

Thank you

Gave birth at the hospital this Monday 11 April, I was admitted on Sunday morning and the level of care and support I received from the m...

17 April 2016

Plastic surgery staff very kind and highly skilled

I had a long fight to get some breast surgery that was neither for reasons of cancer or cosmetic. I was treated appallingly badly by UCH ...

14 April 2016

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Last updated on 07 April 2015.

Information supplied by Guy's and St Thomas' NHS Foundation Trust