Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 111 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89.97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

101.76% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97.36% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114.19% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1368 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 661 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78staff recommend this hospital for care. 120 responses. 3960 staff work at this trust.

Friends and Family Test score: Staff - Work

64staff recommend this hospital as a place to work. 120 responses. 3960 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2428 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Don't understand ????

Please can someone explain the order in which a patient is seen ? All the people who came after my mother were seen first don't understan...

20 September 2017

Atrocious Eye Clinic

Arrived with my wife just before her 10.45 appointment. Had to queue for over 10 minutes just to check in at reception! Another 20 minu...

15 September 2017

A spotless home from home

Ward 40 is a gynaecology/Urology surgical ward of total excellence. The nursing and support staff are absolutely wonderful. Totally profe...

11 September 2017

Appendix

Fairy satisfied with Chester hospital. My dad has had his appendix out on Sunday. He came home from work on Saturday with very nasty ...

22 August 2017

Total lack of communication

My wife was admitted through A and E bleeding from the mouth and rear, admitted to ward 46 all fine, then admitted to ward 49 my wife ...

16 August 2017

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust