Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

4 out of 5 stars

Based on 114 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

You can plan your journey with Transport direct.

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

111% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 64 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 365 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77%staff recommend this hospital for care. 210 responses

Friends and Family Test score: Staff - Work

57%staff recommend this hospital as a place to work. 210 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Day case

I would just to say how impressed with my care today after my day case gynae op today. The staff were all so lovely, made me feel relaxed...

6 May 2015

ward 49 staff

would just like to say my experience of ward 49 has been outstanding i was on the ward for a full month and found all the nurses hcas a...

3 May 2015

A fabulous hospital

My last experience was with orthapeadics. I had an ankle fusion, the treatment I had before, during and after was faultless. Consultant,...

20 April 2015

Radiology - Unltrasound -Very caring and highly professional

From the first point of contact with the hospital until discharge I received great care at the Countess. My GP wanted to refer me to ...

16 April 2015

Excellent Endoscopy Department

Attended the endoscopy department on April 14th for an examination.All staff were professional and friendly everything explained in detai...

15 April 2015

Nearby Hospitals

Find nearby Hospitals

Last updated on 07 April 2015.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust