Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 112 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1571 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 720 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

78staff recommend this hospital for care. 120 responses. 3960 staff work at this trust.

Friends and Family Test score: Staff - Work

64staff recommend this hospital as a place to work. 120 responses. 3960 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 2652 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Ward 45 deseserves an award !!!

Came in 28th June leaving tomorrow month later, under the amazing team. Have been in a lot of pain they have listened and for the first t...

25 July 2017

Ophthalmology

For the past 12 months my daughter has waited to be seen by this department, she can not even open her eyes any more and a certain doctor...

14 July 2017

Happy with COCH!

I can't fault the staff in the maternity unit. Each time I have had to go, they have kept my partner and I informed and directed us to wh...

14 June 2017

Reasuring staff

During a recent visit to the Countess to undergo breathing tests, i must once again praise the staff working on that day . Reception staf...

26 May 2017

Vaginal prolapse surgery

The date noted for the visit to the Hospital is incorrect as it is not possible to find the date required. Problem...

24 May 2017

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust