Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

3.5 out of 5 stars

Based on 105 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 578 responses.

Friends and Family Test score: A&E

81%Patients recommend this hospital. 449 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77% of staff would recommend this organisation as a place to be treated. 210 responses. 3902 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 210 responses. 3902 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Consultant "in a meeting"

My appointment in orthopeadics outpatients was for 14:00 on 27th January 2015. At 14:15 we were told our consultant was in a meeting but...

27 January 2015

Haemotology

We regularly visit the consultant on a regular basis for my husband Noel. What a fabulous department this is. Every member of staff are s...

15 January 2015

Excellent service

I have lived in Chester for several years and have had to visit the A&E department for various reasons. The staff were helpful and fr...

10 January 2015

Outpatient Visits

I have not needed serious in patient care at The Countess but on every occasion I have been there as a day patient have been treated extr...

9 January 2015

Hospital review

Hospital reviewAfter a reacurring wee infection and a visit to my doctors I was referred to my local hospital ( countess of chester) for ...

14 December 2014

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Last updated on 06 January 2015.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust