Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

4 out of 5 stars

Based on 125 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 465 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 547 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

86%staff recommend this hospital for care. 235 responses

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 235 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

urology appointment very happy

Today i had another appointment this time in the urology clinic and was extremely impressed by the care and dignity and respect that the...

29 June 2015

gynaecology not so happy

I have had a recent tonsillectomy and recieved excellent care today i had a gynaecology appointment and was not so impressed by tbe docto...

24 June 2015

excellent care

I recently had surgery and went onto ward 40 after and i wish to thank everyone from the ENT consultants the urology team and neurologist...

17 June 2015

Appt waiting times unforgiveable

Went for an appointment with my mother on the 15th May (Vascular appointment) and had to wait well over 2 hours after appointment time, t...

11 June 2015

Very happy

I have had a few very serious operations at the Countess of Chester and have always had very good treatment. Very happy to recommend th...

4 June 2015

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Last updated on 07 April 2015.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust