Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

3.5 out of 5 stars

Based on 102 ratings for this hospital

News:

  • PALS Service

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

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Latest news

PALS Service

During the week commencing 24 November 2014, a reduced PALS service is in operation between 9am and 4.30pm.  It will take longer than usual to respond to telephone calls.  You can, however, email the PALS team at cochpasl@nhs.net and your queries will be answered as soon as possible.  Thank you in advance for your patience.

Last updated on 24 November 2014.

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 334 responses.

Friends and Family Test score: A&E

80%Patients recommend this hospital. 498 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

77% of staff would recommend this organisation as a place to be treated. 210 responses. 3902 staff work at this organisation.

Friends and Family Test score: Staff - Work

57% of staff would recommend this organisation as a place to work. 210 responses. 3902 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

My fathers care

I would like to thank the staff on Bridge ward for their care of my father, I would especially like to thank his surgeon, for his care a...

11 December 2014

poor decision making

I arrived at the jubilee centre for my operation, full of hope that my pain would finally be at an end when my wisdom teeth were removed....

8 December 2014

Jubilee day care centre gives five star care

2 weeks ago I attended jubilee day care centre for a gall bladder op. I arrived 8am very shortly after the anethatist took me in a room ...

5 December 2014

CT Scan

I went for a CT scan and found things generally Ok but with some simple changes could be very good. We had to wait around 1h30 after our ...

26 November 2014

Labour Ward - Love these very special people!

Hello I'm from Flint North Wales but chose to have my baby at the Countess, and boy am I glad I did! On the 25th October 2014 at 10:46am...

6 November 2014

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Last updated on 24 November 2014.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust