Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

3.5 out of 5 stars

Based on 100 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test : Inpatient

96%Patients recommend this hospital. 521 responses.

Friends and Family Test score: A&E

84%Patients recommend this hospital. 427 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84% of staff would recommend this organisation as a place to be treated. 647 responses. 3867 staff work at this organisation.

Friends and Family Test score: Staff - Work

72% of staff would recommend this organisation as a place to work. 649 responses. 3867 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Labour Ward - Love these very special people!

Hello I'm from Flint North Wales but chose to have my baby at the Countess, and boy am I glad I did! On the 25th October 2014 at 10:46am...

6 November 2014

Sent to the wrong department

I was referred to A&E by my GP due to back pain and numbness in my right leg.The streaming nurse took my details and read the referra...

30 October 2014

CT scan results

After a diagnosis of Kidney cancer a few years and brilliant treatment 5 ago I was sent for a CT scan by the consultant recently as he wa...

16 October 2014

A & e nightmare with son

I took my nine year old son to a & e this afternoon with an injury to the surface of his eye on the advice of my GP who said it neede...

15 October 2014

Endscopy Appointment

Tried to get an endoscope appointment after referral from the consultant. Told would be a couple of weeks before being given an appointme...

1 October 2014

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Last updated on 28 May 2014.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust