Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 119 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 1623 responses

Friends and Family Test score: A&E

82%Patients recommend this hospital. 661 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7777% staff recommend this hospital for care. 145 responses. 3944 staff work at this trust.

Friends and Family Test score: Staff - Work

6161% staff recommend this hospital as a place to work. 145 responses. 3944 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 4635 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Orthodontic review

My daughter had app at 2.45 seen on time assistant came & took us through everything was explained clearly not only to me but also to...

27 September 2016

Rude Dr 's and senior staff

I have been less than impressed with my care from the gynae team at the countess, I have had misplaced referrals which took 12 weeks befo...

27 September 2016

A&e and jubilee suit and wards

I thought a&e was disorganised nurse wasn't doing their job correctly leaving Ill patients in waiting room and choosing what person goes ...

26 September 2016

Unbelievablely brilliant care

My grandad was transferred to the coronary ward on Wednesday having spent a few hours in a&e. He had been found early that morning at...

24 September 2016

Poor nursing

I have had two operations in this hospital, my mum has been in and out for her cancer treatment and my stepdad is currently in there now....

18 September 2016

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust