Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 129 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 870 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

94%staff recommend this hospital for care. 97 responses

Friends and Family Test score: Staff - Work

88%staff recommend this hospital as a place to work. 97 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

disappointed

Due to the case difficulty I had an appointed wiht 3 different consultants specialised in orthodontists, surgical and somthing else. On t...

5 February 2016

Back injury

After a long wait for the ambulance the staff at A&E were fantastic as well as the care in the Observation ward. This was despite the...

11 January 2016

Disappointed

Had my cataract operation cancelled for the 3rd time in 6 weeks all for non clinical reasons. No idea when my operation will go ahead. So...

8 January 2016

Admitted after a fall

I was taken by ambulance and admitted to the A&E dept. on Sunday 27th December 2015 late afternoon early evening. I was attended by sever...

1 January 2016

Emergency call

I had to call an ambulance for my son ,who was showing signs suggesting possible heart attack. The paramedic arrived within 10 minutes an...

31 December 2015

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust