Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 119 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1801 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 697 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7777% staff recommend this hospital for care. 145 responses. 3944 staff work at this trust.

Friends and Family Test score: Staff - Work

6161% staff recommend this hospital as a place to work. 145 responses. 3944 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 4576 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Went with my brother

The staff were amazing told us every thing what was goin on the gave us a meal and a drink and they were most helpful they don't get paye...

18 July 2016

Fantastic staff and treatment for small bowel MRI scan

I went for a small bowel MRI this morning and received fantastic care from all staff members in the department who I came into contact wi...

13 July 2016

Urgent wait times for paediatric surgery unacceptable

My Son needed an operation following a bike accident had to wait 5 days to get on a theatre list then tried to cancel me... Still waiting...

9 July 2016

Happy patient

Had heard horror stories about the fracture clinic running hideously late so we were prepared fora long wait - appt was scheduled for 8-5...

7 July 2016

Excellent treatment at the Westminster Eye Clinic

I have recently attended the Westminster Eye Clinic for my second Cataract operation. All of the Staff there were Friendly and helpful, t...

6 July 2016

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust