Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

3.5 out of 5 stars

Based on 89 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test score: Inpatient

81 from 412 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: A&E

57 from 626 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Lack of communication and involvement of the patient

Due to strong abdominal pain, I went to the emergency station on a Saturday early morning for treatment. I got to see a doctor about two ...

20 July 2014

Privacy is important.

Recently attended for gynaecological appointment.Health care present for intimate examination. Would have preferred if she stood next to ...

18 July 2014

Detached retina and torn retina

I would like to sincerely thank everyone at the ophthalmic centre here from the nurses, reception staff to anesthetist and if course the ...

17 July 2014

tablet to 6 year old

I was in a and e with my daughter with bowl problems and after been seen the doctor said she needs tablet meds. They the lady came back ...

5 July 2014

Superb care at the Breast Clinic COCH and Ward 53

Recently I have been diagnosed with breast cancer and I am happy to say that I am so grateful and pleased with the professional care and ...

4 July 2014

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Last updated on 28 May 2014.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust