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Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 124 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

87% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 995 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 571 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

88%staff recommend this hospital for care. 217 responses. 3939 staff work at this trust.

Friends and Family Test score: Staff - Work

67%staff recommend this hospital as a place to work. 217 responses. 3939 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 2858 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Daughter with injured finger @ A & E

We were really impressed with the service and the really friendly staff that helped us this afternoon. My daughter had a minor injury bu...

30 November 2016

Thank you

I spent 6days in countess ,after a 3 hour wait in A/E I was quickly found a bed on AMU,following day assessed and had the tests needed b...

17 November 2016

Thankyou :)

All A&E staff were so lovely and got me sorted and onto a ward asap. Didn't wait long atall to be seen after arriving in A+E. Thankyo...

16 November 2016

Outstanding

I was a patient on 15/11/16. The service was professional, courteous and very efficient. An outstanding facility.

16 November 2016

Zara Chester passed out

I would like to say a massive thank you to the 3 people who came out to Zara this afternoon when I passed out unexpectedly. Unfortunately...

15 November 2016

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust