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Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

4 out of 5 stars

Based on 127 ratings for this hospital

News:

  • Quality Account

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

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Latest news

Quality Account

The Trust's Quality Account is attached for information.

Associated document

Quality Account 2015 (.pdf, 1.58 MB)

Last updated on 06 July 2015.

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.99% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 569 responses

Friends and Family Test score: A&E

81%Patients recommend this hospital. 486 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

87%staff recommend this hospital for care. 222 responses

Friends and Family Test score: Staff - Work

77%staff recommend this hospital as a place to work. 222 responses

Friends and Family test score: Outpatients

43%Patients recommend this hospital. 14 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

thankyou for excellent care

I visited the urology clinic today and wish to pass on my thanks to the staff as i recieved excellent care and was treated with respect a...

28 August 2015

a&e was terriable

I fainted due to the heat and no one even batted an eyelid. I told them I was in alot of pain and could they help me to which the did not...

20 August 2015

Double Mastectomy and Reconstruction

I was refered to the hospital following a 3rd breast cancer diagnosis for double mastectomy and immediate reconstruction.I was fairly opt...

19 August 2015

Breast cancer treatment

I am so very grateful to the medical teams at the countess of Chester. I was recently referred by my gp and was seen very promptly by th...

15 August 2015

Hysterosocopy procedure. Uterine polyps removed biopsy taken

I haven't been in hospital for surgery for over 30 years. And you hear so many bad reports about the NHS. Well I can only say that my exp...

14 August 2015

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Last updated on 06 July 2015.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust