Countess Of Chester Hospital

Telephone: 01244 365000
Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ
Website: http://www.coch.nhs.uk

3.5 out of 5 stars

Based on 98 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

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Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test score: A&E

53

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84% of staff would recommend this organisation as a place to be treated. 647 responses. 3867 staff work at this organisation.

Friends and Family Test score: Staff - Work

72% of staff would recommend this organisation as a place to work. 649 responses. 3867 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

"Excellent treatment"

I had chest pains, was seen almost immediately by a doctor. All the nurses that looked after me were really lovely and totally put me at ...

30 September 2014

3 night stay in the countess.

i was admitted to this hospital for 3 nights in July this year for treatment for a diabetic foot ulcer and i would like to say the staff ...

28 September 2014

Wonderful caring department

I was diagnosed with breast cancer earlier this year and cannot praise this department highly enough. The compassion shown by all staff w...

25 September 2014

Motorbike accident wed 10th September

Well after getting knocked off my motorbike and ending up in A&E...from the paramedics..receptionist..nurses..doctors..surgeons..porters....

12 September 2014

Jubilee day surgery fantastic

I've never had surgery before, so didn't know what to expect. The staff in the Jubilee Day surgery were fantastic; they seemed to have...

8 September 2014

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Last updated on 28 May 2014.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust