Royal Free Hospital

020 7794 0500 Pond Street , London, NW3 2QG
http://www.royalfree.nhs.uk/

4 out of 5 stars

Based on 209 ratings for this hospital

Overview

Contact details, map and directions

Royal Free Hospital

Tel: 020 7794 0500   Fax: 020 7830 2468

Address: Pond Street, London, NW3 2QG

Website: http://www.royalfree.nhs.uk/

Email: rf.pals@nhs.net

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Quality of service at Royal Free Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 822 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 816 responses

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 816 responses

Friends and Family Test score: Mental Health

92%Patients recommend this hospital. 39 responses.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 438 responses.

Latest reviews of this hospital

Best hospital ever seen

Best hospital i have ever seen, I took my friend to hospital after meeting with an accident, I got a great response from staff, And immed...

6 February 2016

Staff not supporting - consultant don't care for paients

I'm arrived in th hospital troughs urgent care. Everything was fine and the emergency department have very clever and helpful people that...

4 February 2016

Constantly bad experience in orthopaedics

The reception staff in the orthopaedic clinic are rude. I have been to the clinic many times and waited 2 hours on every occasion only to...

19 January 2016

Day surgery plastics

Really pleased with all the staff on day surgery from the lovely HCA who was so kind right up to the consultants who did my PS on the num...

7 January 2016

Overall a great experience

After I gave birth to my baby girl at the RFH in February 2015 I promised myself I'd post a review. It's taken a year to do it but here i...

6 January 2016

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Last updated on 18 June 2010.

Information supplied by Royal Free London NHS Foundation Trust