Royal Free Hospital

Telephone: 020 7794 0500
Address: Pond Street, London, NW3 2QG
Website: http://www.royalfree.nhs.uk/

4 out of 5 stars

Based on 224 ratings for this hospital

Overview

Contact details, map and directions

Royal Free Hospital

Tel: 020 7794 0500   Fax: 020 7830 2468

Address: Pond Street, London, NW3 2QG

Website: http://www.royalfree.nhs.uk/

Email: rf.pals@nhs.net

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Quality of service at Royal Free Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

86%Patients recommend this hospital. 791 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 2143 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 1131 responses

Friends and Family Test score: Staff - Work

79%staff recommend this hospital as a place to work. 1131 responses

Friends and Family Test score: Mental Health

98%Patients recommend this hospital. 47 responses.

Friends and Family test score: Outpatients

85%Patients recommend this hospital. 168 responses.

Latest reviews of this hospital

Excellent A&E department, wonderful staff

I went to the Royal Free Hampstead A&E in the middle of the night last night after speaking to 111 who recommended that I should go. I am...

1 September 2015

Great experience overall

I live outside of the Borough for Royal Free but made a self referral after reading the reviews for the Maternity service. RF did not dis...

25 August 2015

Discharged in Error

After taking in excess of 4 hours in an emergency appointment I was advised by the Dr that an outpatients follow up would be made within ...

17 August 2015

Great care

Went to A&E this morning at 9.30am and the service could not have been better. Both the doctor and nurse I saw were kind and attenti...

16 August 2015

Excellent caring treatment

I was sent along to A&E by my GP. I was taken after a short wait to the Ambulatory Urgent Care dept, and there I was given very thou...

9 August 2015

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Last updated on 18 June 2010.

Information supplied by Royal Free London NHS Foundation Trust