Royal Free Hospital

Telephone: 020 7794 0500
Address: Pond Street, London, NW3 2QG
Website: http://www.royalfree.nhs.uk/

4 out of 5 stars

Based on 224 ratings for this hospital

Overview

Contact details, map and directions

Royal Free Hospital

Tel: 020 7794 0500   Fax: 020 7830 2468

Address: Pond Street, London, NW3 2QG

Website: http://www.royalfree.nhs.uk/

Email: rf.pals@nhs.net

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Quality of service at Royal Free Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

88%Patients recommend this hospital. 778 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 2124 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75%staff recommend this hospital for care. 195 responses

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 195 responses

Friends and Family Test score: Mental Health

95%Patients recommend this hospital. 40 responses.

Latest reviews of this hospital

Awful service in radiology - they treat you like animals

1st bad experience for my anomaly scan at 19 weeks - summary : - no monitor in the room - no printer in the room - unfriendly and ru...

3 July 2015

Very bad experience during pregnancy (2nd scan)

I am totally disappointed with this hospital so I am going to do it short. Very unpleasant staff when we asked for seeing the baby on a s...

3 July 2015

Emergency long stay on 5S ward Royal Free

I had an emergency stay on 5s ward at 20 weeks which unfortunately became much longer than expected. This is my first baby so there wer...

2 July 2015

Clinic 5 Appointment

Is it really necessary to have so many Nurses supposidley supporting routine clinics at the hospital from my personal observation on many...

25 June 2015

Gastroenterologist Consultants

I found the Gastroenterologist Consultants at the Royal Free Hospital to be quiet rude, and abrupt. The consultants do not care about pa...

25 June 2015

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Last updated on 18 June 2010.

Information supplied by Royal Free London NHS Foundation Trust