Royal Free Hospital

020 7794 0500 Pond Street , London, NW3 2QG
http://www.royalfree.nhs.uk/

3.5 out of 5 stars

Based on 164 ratings for this hospital

Overview

Contact details, map and directions

Royal Free Hospital

Tel: 020 7794 0500   Fax: 020 7830 2468

Address: Pond Street, London, NW3 2QG

Website: http://www.royalfree.nhs.uk/

Email: rf.pals@nhs.net

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Quality of service at Royal Free Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 767 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 2218 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

8080% staff recommend this hospital for care. 689 responses. 9025 staff work at this trust.

Friends and Family Test score: Staff - Work

6060% staff recommend this hospital as a place to work. 689 responses. 9025 staff work at this trust.

Friends and Family Test score: Mental Health

91%Patients recommend this hospital. 88 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 774 responses.

Latest reviews of this hospital

Dreadful, frightening experience

Went to A&E with chest pain and found the whole department to be in a state of complete chaos. It started well enough, I saw a nurse wi...

26 September 2016

Do NOT visit Ophthalmology department.

All in all, the eye clinic at The Royal Free have treated me well in terms of medication, help, guidance and advice when I suffered an ex...

26 September 2016

Seven hours waiting for nothing

I visited this hospital last afternoon for the first time, sent by my GP, to be seen by a specialist. After the reception and registratio...

22 September 2016

Diabetic eye screening plus lifestyle advises

I am looked after by the diabetes team at the Royal Free for a few years and I had good experience most of the time. In April I came to g...

19 September 2016

Didn't let a 7 year old go to see his cousin

Came to see my baby cousin and they didn't let my son that is 7 years old in to see the baby just because he was 7 and too young to go in

18 September 2016

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Last updated on 18 June 2010.

Information supplied by Royal Free London NHS Foundation Trust