Royal Free Hospital

020 7794 0500 Pond Street , London, NW3 2QG
http://www.royalfree.nhs.uk/

3.5 out of 5 stars

Based on 172 ratings for this hospital

Overview

Contact details, map and directions

Royal Free Hospital

Tel: 020 7794 0500   Fax: 020 7830 2468

Address: Pond Street, London, NW3 2QG

Website: http://www.royalfree.nhs.uk/

Email: rf.pals@nhs.net

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Quality of service at Royal Free Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.51% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.94% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

88%Patients recommend this hospital. 826 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 2266 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

81%staff recommend this hospital for care. 329 responses. 8998 staff work at this trust.

Friends and Family Test score: Staff - Work

60%staff recommend this hospital as a place to work. 329 responses. 8998 staff work at this trust.

Friends and Family Test score: Mental Health

90%Patients recommend this hospital. 30 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 786 responses.

Latest reviews of this hospital

PITU and Transport

My husband and I are really grateful for all the care we receive from the moment we arrive at the Royal Free hospital until we leave. ...

14 January 2017

Excellent

I can describe the consultation I received at the Royal Free dermatology clinic in three words: professional, informative and reassuring....

13 January 2017

No doctor, not seen but your fault

Having asked the hospital if I should change my appointment because of the underground strike and been told that would not be necessary I...

10 January 2017

rude staff

I was very disappointed at how rude some of the midwives were. I was visiting somebody who had just had a baby, and was almost instantly ...

9 January 2017

Criminal

Lack of compassion or respect for patients and their needs, experienced first hand every time I had the misfortune to have to be 'treated...

18 December 2016

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Last updated on 18 June 2010.

Information supplied by Royal Free London NHS Foundation Trust