Royal Surrey County Hospital

Telephone: 01483 571122
Address: Royal Surrey County Hospital, Egerton Road, Guildford, Surrey, GU2 7XX
Website: http://www.royalsurrey.nhs.uk

4.5 out of 5 stars

Based on 150 ratings for this hospital

Overview

Royal Surrey County Hospital

The Royal Surrey County Hospital is a leading general hospital and specialist centre for cancer services and treatment, based in Guildford. The RSCH serves a population of 320,000 for emergency and general hospital services and 1.3 million people for cancer services across Surrey, West Sussex and Hampshire. The hospital has an annual income of £257 million and employs around 3,500 people. Every year the RSCH sees around 280,000 outpatients, admits 61,000 patients for treatment and 70,000 patients attend our A&E department. The Trust is also a centre of excellence and training for minimal access surgery and a leading research and development bringing advanced treatments to local people.

 

The Royal Surrey Charity raises funds to improve the patient experience at the hospital as well as enabling the latest treatment and specialist equipment to be purchased and invests in research into innovative treatments. In 2013 the Trust successfully raised over £1m to purchase an advanced stereotactic radiotherapy machine to provide the latest treatment for cancer patients. 

 

Contact details, map and directions

Royal Surrey County Hospital

Tel: 01483 571122   Fax: 01483 537747

Address: Royal Surrey County Hospital, Egerton Road, Guildford, Surrey, GU2 7XX

Website: http://www.royalsurrey.nhs.uk

Email: rsc-tr.enquiries@nhs.net

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Quality of service at Royal Surrey County Hospital

This hospital is managed by Royal Surrey County NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

116% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.21% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.86% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

62 from 933 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

49 from 655 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Gallstones and gallbladder removal

At the beginning of May 2014 I was admitted to the RSCH at midnight because of a severe stomach attributed to gallstones. All the staff ...

24 July 2014

Day surgery unit

Excellent treatment very efficient. All staff were kind and respectful. I kbew exactly what was happening and when. My staff nurse was pa...

23 July 2014

An unexpected stay

I cannot thank you all enough for the excellent care I received when admitted with a viral illness on 9th July 2014. The staff were all ...

21 July 2014

Good Care

I have been a patient twice this year, firstly for a planned knee operation and was very well cared for by all staff. At the end of ...

21 July 2014

Most grateful

Thank you for the care and attention that we recently received at the Royal Surrey. I and my husband attended the Outpatients department...

21 July 2014

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Last updated on 15 July 2014.

Information supplied by Royal Surrey County NHS Foundation Trust