Royal Surrey County Hospital

Telephone: 01483 571122
Address: Royal Surrey County Hospital, Egerton Road, Guildford, Surrey, GU2 7XX
Website: http://www.royalsurrey.nhs.uk

4.5 out of 5 stars

Based on 229 ratings for this hospital

Overview

Royal Surrey County Hospital

The Royal Surrey County Hospital is a leading general hospital and specialist centre for cancer services and treatment, based in Guildford. The RSCH serves a population of 320,000 for emergency and general hospital services and 1.3 million people for cancer services across Surrey, West Sussex and Hampshire. The hospital has an annual income of £257 million and employs around 3,500 people. Every year the RSCH sees around 280,000 outpatients, admits 61,000 patients for treatment and 70,000 patients attend our A&E department. The Trust is also a centre of excellence and training for minimal access surgery and a leading research and development bringing advanced treatments to local people.

 

The Royal Surrey Charity raises funds to improve the patient experience at the hospital as well as enabling the latest treatment and specialist equipment to be purchased and invests in research into innovative treatments. In 2013 the Trust successfully raised over £1m to purchase an advanced stereotactic radiotherapy machine to provide the latest treatment for cancer patients. 

 

Contact details, map and directions

Royal Surrey County Hospital

Tel: 01483 571122   Fax: 01483 537747

Address: Royal Surrey County Hospital, Egerton Road, Guildford, Surrey, GU2 7XX

Website: http://www.royalsurrey.nhs.uk

Email: rsc-tr.enquiries@nhs.net

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Quality of service at Royal Surrey County Hospital

This hospital is managed by Royal Surrey County NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

127% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.84% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

92%Patients recommend this hospital. 984 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 628 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

84%staff recommend this hospital for care. 730 responses

Friends and Family Test score: Staff - Work

77%staff recommend this hospital as a place to work. 730 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E and Hascombe ward

Extremely happy with the way the staff cared for my son, helped us and kept us informed and consulted. Everyone was very kind, the hospit...

19 April 2015

Understanding and Time much appreciated

Following two recent visits to the Audiology department (Tinnitus Clinic) I was so appreciative of the time and understanding given to m...

17 April 2015

5 hours later..

I arrived at the A&E department at about 9pm, and after waiting for about an hour I was seen by a nurse, who partially assessed me. I was...

16 April 2015

Superb treatment and caring staff

In 2014, I visited the RSCH four times - three times for scheduled operations, and once in A&E. Then later in the year, I had twenty thr...

15 April 2015

Thank You - wonderful team!

To the staff at A and E and Clandon Ward, thank you very much for your wonderful care and attention to my son Daniel who you treated on S...

8 April 2015

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Last updated on 15 July 2014.

Information supplied by Royal Surrey County NHS Foundation Trust