Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 429 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

126% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

123% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1949 responses

Friends and Family Test score: A&E

80%Patients recommend this hospital. 687 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

6666% staff recommend this hospital for care. 447 responses. 6080 staff work at this trust.

Friends and Family Test score: Staff - Work

5353% staff recommend this hospital as a place to work. 447 responses. 6080 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 833 responses.

Latest reviews of this hospital

Outrageously bad service for vulnerable patients

I am a patient of a Parkinsons Specialist and attended the support nurse for some years. The previous nurse left some time ago and I have...

1 July 2016

Treatment in A&E Queen's Hospital Romford

I had a vasovagal syncope in April and was taken to Queen's Hospital (old Church) A very bad experience: triage took place sitting next t...

1 July 2016

Hospital feedback

When I first took my baby boy home from queens hospital he was discharged with a rattley chest in September '15. When he was around 11 we...

29 June 2016

What, why? Who is responsible for such errors ?

In April I got a referral to Queens Dermatology dept. I called the appointments line and got the first available date which was the 2nd A...

29 June 2016

Getting in touch

As of now, I have spent nearly 30 minutes trying to get through to the ENT department regarding an appointment that they never issued a l...

22 June 2016

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust