Queen's Hospital

Telephone: 01708 435000
Address: Rom Valley Way, Romford, Essex, RM7 0AG
Website: http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 295 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include the largest maternity unit in the country, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

76% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

83% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.73% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

69 from 1064 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

11 from 1485 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

ITU and A&E

We took mum to A&E and was seen almost straight away. The lovely triage nurse took her straight round to resus where she was treated...

1 September 2014

A&E department

I came to A&E last week. Very quickly saw a triage nurse, so I thought all was going well. I had an injury to my wrist. She tried ...

29 August 2014

My stay at queens

A/e reception staff very rude and unhelpful then few months later was admitted for my op food was very bland and unappetising water chan...

29 August 2014

Hospital stay

I entered the hospital after a visit to A&E then on to clementine ward for pneumonia, after I came back from intensive care at king georg...

29 August 2014

so happy with hdu visit

I'd love to give my praises to all the staff who were so helpful in making sure I've been seen quickly and thoroughly. I had to go to HDU...

21 August 2014

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Last updated on 28 November 2012.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust