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Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 459 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

128% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 2439 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 1284 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 31 responses. 6051 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 31 responses. 6051 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 2581 responses.

Latest reviews of this hospital

Total lack of care, hectic organisation

I am quite surprised at the lack of care I received during my first visit to this hospital last month. I have been having some serious pr...

5 December 2016

A&E

Initially went to a walk in centre but there was a 4 1/2 wait and I thought I night be referred to a hospital. Went to Queens and got par...

4 December 2016

Queens Hostpital ocean a ward

I was a patient in ocean a at queens and it's nice to hear that anouther patient had good care. Myself I was on ocean a ward for two week...

1 December 2016

Why won't they answer their phones?

It's really frustrating having a family member as a patient in Romford Hospital. The staff won't answer their phones, leaving other famil...

28 November 2016

Attitude of staff

In the waiting room of majors lite a nurse came to me and said "you don't look ill, do you need that wheelchair?" I have advanced cancer...

28 November 2016

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust