Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 433 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

125% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 1904 responses

Friends and Family Test score: A&E

73%Patients recommend this hospital. 1146 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

65%staff recommend this hospital for care. 166 responses

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 166 responses

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 1482 responses.

Latest reviews of this hospital

staff lack of understanding on communication, some very rude

i do not give a good review after how my daughter was treated over the phone, to the fact i listened myself and was discussed h how a n...

28 April 2016

Staff addressing patients

Nurse used a shortened version of my name twice, despite me giving my actual name which has two syllables. I did not give the nurse perm...

28 April 2016

A&E service

Have been placed to the hospital together with my son (5y.o) by Ambulance due to son's persistent high temperature. everything was surpri...

26 April 2016

Very good team & very good service

I am very happy and thankful to the lovely staff (Drs and Nurses) at the Endoscopy department for the wonderful service. They were very ...

20 April 2016

Oncology

Why do you not follow your own published statements on your own official hospital website and in your own published leaflet that accompan...

20 April 2016

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust