Queen's Hospital

01708 435000 Rom Valley Way , Romford, Essex, RM7 0AG
http://www.bhrhospitals.nhs.uk

3.5 out of 5 stars

Based on 476 ratings for this hospital

Overview

Queen's Hospital

Queen's Hospital in Romford is a large acute hospital which opened its award-wining building to patients in 2006. It operates a full A&E service with trauma centre and a hyper-acute stroke unit. Its specialties include one of the largest maternity units in the country together with the Queen’s Birth Centre, a renal dialysis unit and a specialist neurosciences centre.

Contact details, map and directions

Queen's Hospital

Tel: 01708 435000

Address: Rom Valley Way, Romford, Essex, RM7 0AG

Website: http://www.bhrhospitals.nhs.uk

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Quality of service at Queen's Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

122% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

1.09% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.19% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 2118 responses

Friends and Family Test score: A&E

78%Patients recommend this hospital. 1069 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

68%staff recommend this hospital for care. 31 responses. 6051 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 31 responses. 6051 staff work at this trust.

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 1897 responses.

Latest reviews of this hospital

Rude receptionist

I find it hard to believe that we are asked what we are coming to the clinic for when there is a queue of people behind us!! Would it be...

21 March 2017

changing an appointment

I was transferred to Queens and given an appointment that I had to change, but to do this is almost impossible to do, the numbers that yo...

20 March 2017

Wonderful Midwives!

Just wanted to pass my sincere gratitude to the wonderful midwifes for the safe delivery of my beautiful granddaughter who was born on Tu...

16 March 2017

MRI 1 department

Had mri on Wednesday evening. At MRI 1..Was seen by a nice member of staff. Didn't have a good experience the week before with another M...

16 March 2017

terrible service

I have had shoulder issues have been to gp orthopaedics and physio I have seen different orthopaedic specialist's and they all keep telli...

13 March 2017

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Last updated on 08 June 2015.

Information supplied by Barking, Havering and Redbridge University Hospitals NHS Trust