West Cornwall Hospital (Penzance)

01736 874000 St Clare Street , Penzance, Cornwall, TR18 2PF
http://www.rcht.nhs.uk

5 out of 5 stars

Based on 66 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736874081

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.rcht.nhs.uk

Email: pals.rcht@nhs.net

Get directions to West Cornwall Hospital (Penzance)

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.65% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.72% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

99%Patients recommend this hospital. 78 responses

Friends and Family Test score: A&E

96%Patients recommend this hospital. 28 responses

Friends and Family Test score: Staff - Care

6767% staff recommend this hospital for care. 411 responses. 5007 staff work at this trust.

Friends and Family Test score: Staff - Work

4949% staff recommend this hospital as a place to work. 411 responses. 5007 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 573 responses.

Latest reviews of this hospital

The perfect example of why local hospitals can work

I needed some assisrance with an infection which I had let go too long. Went to the 24hr urgent care centre (why aren't there more of the...

21 July 2016

Thank you!

Thank you so much for the amazing professional and emphatic treatment I received today! I am so appreciative of the staff and consultant...

18 July 2016

Nothing but praise,

Just returned from WCH UCC. Upmost respect for the staff at this unit. Kind, compassionate, caring and very efficient. If all NHS units...

14 July 2016

Pilonidal Sinus operation

Brilliant staff: friendly; informative; reassuring. Everyone on the ward and all the Operating room staff were very professional and had...

21 June 2016

Fantastic

I had cataracts removed from both eye's one in December and one on 10 May the Nurses and surgeons are amazing caring people everywhere wa...

15 June 2016

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust