West Cornwall Hospital (Penzance)

Telephone: 01736 874000
Address: St Clare Street, Penzance, Cornwall, TR18 2PF
Website: http://www.rcht.nhs.uk

5 out of 5 stars

Based on 60 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736 350134

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.rcht.nhs.uk

Email: contact@cornwall.nhs.uk

Get directions to West Cornwall Hospital (Penzance)

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission national standards

Some standards not met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

153% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.80% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

6.10% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

80 from 44 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Latest reviews of this hospital

Best hospital I have ever attended

Whilst on holiday in Cornwall, I was unfortunate enough to break 2 of my toes, I attend the hospital to make sure that no further damage ...

15 August 2014

Holiday visitor with trouble breathing

Sadly, I am very familiar with hospitals. Over the years I have needed their help on all too many occasions. Numerous injuries and ailmen...

25 July 2014

Holiday visit to the Urgent Care Centre

I visited the Urgent Care Centre yesterday evening after being kicked on the kneecap by a horse earlier in the day. My knee had got prog...

17 July 2014

Overall perception

I would like to say as a person going under anaesthetic for the first time i was very nervous but after meeting the staff on the female s...

12 July 2014

Sparkling Clean with Wonderful Staff

I had to have a pretty unpleasant Dental Op on Friday 27th June. I chose West Cornwall because I had visited before and saw how clean and...

8 July 2014

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust