West Cornwall Hospital (Penzance)

01736 874000 St Clare Street , Penzance, Cornwall, TR18 2PF
http://www.rcht.nhs.uk

5 out of 5 stars

Based on 77 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736874081

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.rcht.nhs.uk

Email: rcht.pals@nhs.net

Get directions to West Cornwall Hospital (Penzance)

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.65% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.72% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 5 responses

Friends and Family Test score: A&E

100%Patients recommend this hospital. 15 responses

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 222 responses. 5186 staff work at this trust.

Friends and Family Test score: Staff - Work

47%staff recommend this hospital as a place to work. 222 responses. 5186 staff work at this trust.

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 411 responses.

Latest reviews of this hospital

Helpful amiable and professional staff

I came for an operation yesterday. The staff at the hospital made an unpleasant experience very much more bare able. From the receptio...

11 April 2017

Thank You

Admittedl Saturday 26/3/2017 whilst on holiday with chest pain Once an heart attack was diagnosed behind the scenes everything was bein...

30 March 2017

Medical Ward 1. Care, compassion, professionalism.

My husband was in Medical Ward 1 with complex needs, including having brain damage. He wasn't an easy patient, but the staff were superb....

21 March 2017

Gallbladder removal

After having my gallbladder removed on 1st March I needed to review my treatment of this hospital. From arrival first thing in the mornin...

17 March 2017

The treatment centre

I visited the Treatment Centre on 27th February. I was extremely impressed with the attitude and behaviour of all the staff that I met. I...

2 March 2017

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust