West Cornwall Hospital (Penzance)

01736 874000 St Clare Street , Penzance, Cornwall, TR18 2PF
http://www.royalcornwall.nhs.uk

5 out of 5 stars

Based on 77 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736874081

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.royalcornwall.nhs.uk

Email: rcht.patientexperience@nhs.net

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 14 responses

Friends and Family Test score: A&E

100%Patients recommend this hospital. 7 responses

Friends and Family Test score: Staff - Care

71staff recommend this hospital for care. 318 responses. 5247 staff work at this trust.

Friends and Family Test score: Staff - Work

53staff recommend this hospital as a place to work. 318 responses. 5247 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 473 responses.

Latest reviews of this hospital

terrible staff

On 19th June I had two appointments booked, one for a throat scan and one for a scan to my legs.The previous Friday my sister took a tele...

20 June 2017

Chronic pain

Been going to West Cornwall hospital now every 3 months since 2001. Not one complaint. Every thing has run perfectly.

1 June 2017

Cataract surgery

I had cataract surgery at WCH yesterday and I just can't praise the staff enough. From beginning to end I felt respected, cared for, trea...

10 May 2017

Helpful amiable and professional staff

I came for an operation yesterday. The staff at the hospital made an unpleasant experience very much more bare able. From the receptio...

11 April 2017

Thank You

Admittedl Saturday 26/3/2017 whilst on holiday with chest pain Once an heart attack was diagnosed behind the scenes everything was bein...

30 March 2017

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust