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West Cornwall Hospital (Penzance)

01736 874000 St Clare Street , Penzance, Cornwall, TR18 2PF
http://www.rcht.nhs.uk

5 out of 5 stars

Based on 77 ratings for this hospital

Overview

West Cornwall Hospital

West Cornwall Hospital is an acute diagnostic and treatment centre.  It provides in-patient and day care treatments and surgery, as well as supporting diagnostic and therapy services and a wide range of outpatient clinics.

The hospital has a 24 hour Urgent Care Centre - see Departments and Services section for details (listed under A&E).

A full Emergency Department (A&E) service is provided at the Royal Cornwall Hospital in Truro.

Contact details, map and directions

West Cornwall Hospital (Penzance)

Tel: 01736 874000   Fax: 01736874081

Address: St Clare Street, Penzance, Cornwall, TR18 2PF

Website: http://www.rcht.nhs.uk

Email: rcht.pals@nhs.net

Get directions to West Cornwall Hospital (Penzance)

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Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at West Cornwall Hospital (Penzance)

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.65% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.72% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 36 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 13 responses

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 222 responses. 5186 staff work at this trust.

Friends and Family Test score: Staff - Work

47%staff recommend this hospital as a place to work. 222 responses. 5186 staff work at this trust.

Friends and Family test score: Outpatients

98%Patients recommend this hospital. 365 responses.

Latest reviews of this hospital

Top scores for West Cornwall

My husband was referred by his GP for an X ray of his knee.. this was done on a Sunday afternoon by a very cheerful radiographer. Next he...

24 November 2016

Day Surgery - Dental

Last week I had surgery to remove a troublesome wisdom tooth root. From arrival to discharge I found the staff to be efficient, pleasant ...

11 November 2016

Care of my husband

I would like to congratulate all of the staff who cared for my husband in Medical Ward 2 at West Cornwall Hospital up until a few days ag...

10 November 2016

Great customer service in wonderful West Cornwal Hospital

My brother in law has been cared for by the staff on Medical Ward 2 and it was an excellent experience. He was there for over a month. Th...

9 November 2016

excellent treatment

I would like to express my gratitude for the excellent treatment and attention I received when I visited Urgent Care at West Cornwall Hos...

1 November 2016

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Last updated on 01 August 2012.

Information supplied by Royal Cornwall Hospitals NHS Trust