Cheltenham General Hospital

Telephone: 03004 222 222
Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN
Website: http://www.gloshospitals.nhs.uk

4 out of 5 stars

Based on 147 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 548 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 20 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

87%staff recommend this hospital for care. 281 responses

Friends and Family Test score: Staff - Work

74%staff recommend this hospital as a place to work. 281 responses

Friends and Family test score: Outpatients

93%Patients recommend this hospital. 962 responses.

Latest reviews of this hospital

My Mum

Outstanding care for my mum from all your staff on the Bibury and Snowshill Ward. Nothing too much trouble. Thank you very much. Please p...

29 August 2015

Treatment of heart attack.

On Monday 178/15 I was experiencing severe chest pains, ambulance was called and told I was having a heart attack. Taken straight to C...

25 August 2015

Sister on Kemerton ward

Went in for a biopsy. Everyone pleasant and caring, which is no more than one should expect in a hospital. Painful complications aros...

14 August 2015

Faultless acute care

I was in the region on holiday and suddenly became feverish without warning. At home I would have gone to my GP, but I went to Cheltenham...

4 August 2015

lack of communication

I was referred by my dentist to the clinic after they found a lump on my top palate. The doctor examined it and as it was the second tome...

3 August 2015

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust