Cheltenham General Hospital

03004 222 222 Sandford Road , Cheltenham, Gloucestershire, GL53 7AN
http://www.gloshospitals.nhs.uk

4 out of 5 stars

Based on 142 ratings for this hospital

Overview

Cheltenham General Hospital provides general hospital services. Cheltenham has state-of-the-art critical care facilities and is home to the specialist Oncology Centre as well as breast screening facilities at the Thirlestaine Road clinic. This thriving hospital also has a new Interventional Radiology operating theatre, surgical robot used in treating prostate cancer and provides a wide range of outpatient services.

Contact details, map and directions

Cheltenham General Hospital

Tel: 03004 222 222

Address: Sandford Road, Cheltenham, Gloucestershire, GL53 7AN

Website: http://www.gloshospitals.nhs.uk

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Quality of service at Cheltenham General Hospital

This hospital is managed by Gloucestershire Hospitals NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.5% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.88% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 703 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 143 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7474% staff recommend this hospital for care. 66 responses. 7360 staff work at this trust.

Friends and Family Test score: Staff - Work

5656% staff recommend this hospital as a place to work. 66 responses. 7360 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 1019 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Fantastic emergency eye care service

I experienced sudden and temporary loss of sight in one eye on Saturday evening. This was a very frightening situation. My husband tele...

26 July 2016

Wonderful service from the team at Ophthamology

I have been a bit of a frequent flyer at the department over the last few weeks. I have had various treatments culminating in a vitrectom...

19 July 2016

care in hospital 3 nights

GP referred to ED. Very good service in ED - efficient, personable and treatment timely and well received from all members of medical tea...

18 July 2016

HAVE YOUR CATARACT DONE HERE

My outpatient's operation for a cataract was excellent. The consultant, and nurses were efficient and kind. The follow up was good too. I...

15 July 2016

Surgery

I attended an appointment for surgery and was separated from the others and told to sit in reception . I sat there for over 8 hours only ...

12 July 2016

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Last updated on 24 June 2014.

Information supplied by Gloucestershire Hospitals NHS Foundation Trust