West Suffolk Hospital

Telephone: 01284 713000
Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ
Website: http://www.wsh.nhs.uk

4 out of 5 stars

Based on 82 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

120% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.26% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 588 responses

Friends and Family Test score: A&E

92%Patients recommend this hospital. 907 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

93%staff recommend this hospital for care. 835 responses

Friends and Family Test score: Staff - Work

82%staff recommend this hospital as a place to work. 835 responses

Latest reviews of this hospital

personal care and dignity

My mum is in hospital the basic needs of personal care is not being met and as for her dignity in a terrible time is not being met ei...

23 June 2015

Treated well

I was admitted to G5 ward in August 2014 great staff no problems with the treatment or my stay.

16 June 2015

Car Parking

I came to the hospital by car on a Saturday evening and unexpedly was admitted until the Moday evening. My car was left in the park and o...

15 June 2015

Foot injury

I've injured my foot earlier this afternoon. I cam to the hospital around 6 pm. I must say that the receptionist was very polite and frie...

12 June 2015

Horse accident

Fell off my horse last Sat and was in pain. Ambulance came quickly and staff were very kind. Hospital staff were brilliant and kept me in...

12 June 2015

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust