West Suffolk Hospital

Telephone: 01284 713000
Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ
Website: http://www.wsh.nhs.uk

4 out of 5 stars

Based on 43 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.27% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

2.97% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

86 from 535 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

52 from 1024 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

Good experience

Had to visit A&E Unit. Had to wait about 40 mins before I could see a doc which was a bit too long. When I got to see the nurse/doc...

28 July 2014

2 Year Old- Asthma Attack

Very impressed with the process of dealing with WSH. Went to A and E approx 6am and my daughter was triaged within about 10 minutes of ar...

13 July 2014

Worst A&E doctor i have ever seen

Having severe pain in mouth and jaw, swelling and difficulty swallowing, waited for 2 hours to be seen by doctor. All he was interested i...

11 July 2014

Very good

Visited the Ophthalmology department yesterday and found the department clean and tidy, the staff happy and helpful and the ophthalmologi...

2 July 2014

total hip replacement operation

Had my op Wednesday 25th June. Out Friday. Can't praise everyone enough. Very nervous going in but that went as soon as I got in their. E...

28 June 2014

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust