West Suffolk Hospital

01284 713000 Hardwick Lane , Bury St. Edmunds, Suffolk, IP33 2QZ
http://www.wsh.nhs.uk

4.5 out of 5 stars

Based on 128 ratings for this hospital

Overview

WSH Staff

West Suffolk Hospital provides a range of acute core services with associated inpatient and outpatient facilities. There is a purpose-built Macmillan Unit, a dedicated Eye Treatment Centre and a Day Surgery Unit. WSH has around 460 beds and 13 theatres, including three in day surgery and two in the eye treatment centre.

To find out more, visit our website: www.wsh.nhs.uk

Contact details, map and directions

West Suffolk Hospital

Tel: 01284 713000   Fax: 01284 701993

Address: Hardwick Lane, Bury St. Edmunds, Suffolk, IP33 2QZ

Website: http://www.wsh.nhs.uk

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Departments and services

Day Surgery Unit
Eye Treatment Centre
Macmillan Unit

To search for a specific treatment, use our full list of departments

Quality of service at West Suffolk Hospital

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.26% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.66% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 492 responses

Friends and Family Test score: A&E

89%Patients recommend this hospital. 313 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

9393% staff recommend this hospital for care. 782 responses. 3353 staff work at this trust.

Friends and Family Test score: Staff - Work

8787% staff recommend this hospital as a place to work. 782 responses. 3353 staff work at this trust.

Friends and Family test score: Outpatients

97%Patients recommend this hospital. 144 responses.

Latest reviews of this hospital

Brilliant treatment from everyone

My husband was admitted to A&E and was so kindly and quickly cared for. The paramedics who came out were absolutely brilliant, so experie...

22 July 2016

Terrible experience for terminally ill patient

My father was admitted to West Suffolk hospital on Monday. He has terminal cancer and an ambulance had to be called because he was strug...

22 July 2016

unpleasant experience

Was seen in clinic, doctor was very abrupt and rude to me. Left the hospital feeling very upset and disappointed in the way I had been sp...

6 July 2016

Recent admission after cycle accident

I was admitted on Friday. A&E were brilliant. The triage nurse took me straight to a lovely doctor who took me straight to X-RAY and then...

4 July 2016

Excellent care

Thank-you very much for the care and attention to my father when he had a stroke a couple of weeks ago. The staff were friendly, kind an...

1 July 2016

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Last updated on 30 November 2010.

Information supplied by West Suffolk NHS Foundation Trust