Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 217 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

This hospital is managed by University Hospitals Of Morecambe Bay NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 763 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 496 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 326 responses. 5323 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 326 responses. 5323 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2248 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Recuring eye problem..

I have had problems with my eyes that sadly cant be repaired, They can only be mannaged with drops. I have been going to The RLI since...

20 April 2017

Excellent Service provided by Compassionate Caring Staff

I have recently attended the Breast Care Unit at Lancaster Hospital and send a GREAT BIG THANK YOU.to The Breast Surgeon, Mammogram Techn...

15 April 2017

Excellent process

I've just come back from A&E at the RLI Lancaster. I can't think of a single way to have improved the experience (other than to have ...

8 April 2017

Male day care ward. Medical unit 1

My husband had to attend for trial without catheter. All the staff were excellent. Every step of the way was explained and reexplained wi...

6 April 2017

Brilliant care

I came down with a terrible virus over the weekend, and was moved to this hospital's a&e after first going to one in Kendal (also exc...

5 April 2017

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust