Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP
Website: http://www.uhmb.nhs.uk/

4 out of 5 stars

Based on 159 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 321 responses.

Friends and Family Test score: A&E

90%Patients recommend this hospital. 502 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 98 responses

Friends and Family Test score: Staff - Work

57%57%% staff recommend this hospital as a place to work. 98 responses

Latest reviews of this hospital

Maternity Services

I spent a lot of time on ward 17 and in the Day Assessment Centre before the birth of my son due to Pre Eclampsia, after the birth of my ...

24 March 2015

Dignity and respect

My father Mr Graham Woods was admitted to the Lancaster royal infirmary on Monday the 2nd of March having suffered a severe stroke, altho...

23 March 2015

Visited A&E with my daughter

I just wanted to say thank you to the staff who looked after my daughter on a visit to A&E in the early hours of Tuesday 17th March with ...

17 March 2015

Appalling A&E care

went to A&E twice in a week with a friend who recieved awful care first time was with her with her ear swollen (tragus) as a new peirci...

14 March 2015

Lack of treatment

My daughter-in-law is 21 years old she was partially diagnosed with a large growth in her abdomon at new year. Since then this has grown ...

11 March 2015

Nearby Hospitals

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust