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Royal Lancaster Infirmary

Telephone: 01524 65944
Address: Ashton Road, Lancaster, Lancashire, LA1 4RP
Website: http://www.uhmb.nhs.uk/

4 out of 5 stars

Based on 191 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

114% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

108% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

93%Patients recommend this hospital. 854 responses

Friends and Family Test score: A&E

90%Patients recommend this hospital. 652 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 67 responses

Friends and Family Test score: Staff - Work

61%staff recommend this hospital as a place to work. 67 responses

Latest reviews of this hospital

12 yr old daughter seen in 2 hrs for wrist # on a busy w/e

Thanks for dealing with us so professionally in minor injuries at ED at RLI yesterday when we brought our 12 year old in with a wrist inj...

26 July 2015

Acute Medical Services

i would like to thank all staff on Acute Medical dpt for their support with one exception, this particular member of staff showed no empa...

23 July 2015

My overnight stay on Tuesday 14th July, 2015

The hospital is warm and friendly, kind and caring and very efficient. Extremely clean, it could not be faulted. I was treated with bo...

16 July 2015

My surgeon saved my life

I was operated on new yrs Eve emergency ,I was nursed on ward 33 them 34 I had excellent nursing it was thought in some quarters I would ...

12 July 2015

Extremely helpful

I attended A & E in early June after some persuasion as my previous experience at another Trust's hospital when I was having chest pains ...

7 July 2015

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust