Royal Lancaster Infirmary

01524 65944 Ashton Road , Lancaster, Lancashire, LA1 4RP
http://www.uhmb.nhs.uk/

4.5 out of 5 stars

Based on 206 ratings for this hospital

Overview

RLI

“A great place to be cared for; a great place to work.”

Royal Lancaster Infirmary is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria.

The Trust operates from three main hospital sites - Royal Lancaster Infirmary, Furness General Hospital in Barrow and Westmorland General Hospital in Kendal - serving a population spread across an area of over 1,000 square miles. It is also responsible for outpatient services at Ulverston Community Health Centre and Queen Victoria Hospital in Morecambe.

Royal Lancaster Infirmary provides emergency and planned care services, including outpatients, diagnostics, therapies, and day case and inpatient surgery.  

Key departments and units include a 24 hour Emergency Department, Outpatients Department, a comprehensive range of elective and non-elective medical and surgical inpatients, Oncology Unit, Coronary Care Unit, Endoscopy Unit, Day Care Unit, Intensive Therapy Unit (ITU), High Dependency Unit (HDU), Maternity Unit and Neonatal Unit.

Other services provided include Pathology, Radiology and Endoscopy, as well as allied health services departments, such as Occupational Therapy, Physiotherapy, Nutrition and Dietetics and Pharmacy services.

The hospital also has a new Minor Injuries Unit within its Emergency Department to help improve both service and care for patients.

For more information please visit: http://www.uhmb.nhs.uk/hospitals/royal-lancaster-infirmary/

 

Contact details, map and directions

Royal Lancaster Infirmary

Tel: 01524 65944   Fax: 01524 846346

Address: Ashton Road, Lancaster, Lancashire, LA1 4RP

Website: http://www.uhmb.nhs.uk/

Email: trusthq@mbht.nhs.uk

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Quality of service at Royal Lancaster Infirmary

This hospital is managed by University Hospitals Of Morecambe Bay NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

113% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.7% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.11% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 882 responses

Friends and Family Test score: A&E

87%Patients recommend this hospital. 630 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7575% staff recommend this hospital for care. 268 responses. 5276 staff work at this trust.

Friends and Family Test score: Staff - Work

6363% staff recommend this hospital as a place to work. 268 responses. 5276 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1818 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

my husband had an allergic reaction and suffered cardiac arrest

he was at caravan near lancaster. he was cutting wood and shouted I have been bitten on my neck by something. he said he felt dizzy. davi...

25 September 2016

Excellent care

On Monday, I attended PCAS in Kendal and then went by ambulance to the Acute Medical Unit in Lancaster with chest pains. Everywhere I wen...

23 September 2016

Unexplained injuries

I arrived at the ward for an abdominal hysterectomy I was taken to theatre I felt the anesthetist was trying to pressure me in to hav...

18 September 2016

Excellent

I spent about 7 days on the cardiology ward after 3 or 4 days in critical care. I remember nothing about critical care as I was in an ind...

17 September 2016

waiting times

The waiting times have increased for booked appointments. Waiting for appointments is understandable but a2 hours wait for a booked appoi...

16 September 2016

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Last updated on 24 February 2015.

Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust