Southmead Hospital

Telephone: 01179505050
Address: Southmead Road, Westbury-on-Trym, Bristol, Avon, BS10 5NB
Website: http://www.nbt.nhs.uk

3.5 out of 5 stars

Based on 277 ratings for this hospital

Overview

Specialist services at Southmead include urology, renal medicine and transplantation, infectious diseases, neonatal medicine, maternity, orthopaedic services and pathology.

Contact details, map and directions

Southmead Hospital

Tel: 01179505050

Address: Southmead Road, Westbury-on-Trym, Bristol, Avon, BS10 5NB

Website: http://www.nbt.nhs.uk

Email: press.office@nbt.nhs.uk

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Quality of service at Southmead Hospital

This hospital is managed by North Bristol NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.45% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

94%Patients recommend this hospital. 868 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 281 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

60%staff recommend this hospital for care. 1909 responses

Friends and Family Test score: Staff - Work

43%staff recommend this hospital as a place to work. 1909 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Drop off facilities

My Dad has a blue badge and can sometimes walk with a stick, sometimes has to use a wheelchair. I dropped him off this morning at the fro...

24 April 2015

What a nightmare!

I took my dad in for an operation at your hospital last week. He had to be in at 7am and We had to wait 4 hours for him to be taken down...

22 April 2015

Did not contact me and messed me about

I called this department for a follow up and got no return call so I sent them a letter to request a follow up and they ignored my letter...

15 April 2015

Did wrong tests

This department did tests that I knew nothing about. I would rather be told about the tests I'm booked in for so I know what to expect an...

13 April 2015

nobody answers the telephone

Since my elderly frail mother has been in ward 32b - all this week - I have tried everyday to get through on the direct line to the war...

5 April 2015

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Last updated on 16 September 2010.

Information supplied by North Bristol NHS Trust