Chesterfield Royal Hospital

Telephone: 01246 277271
Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL
Website: http://www.chesterfieldroyal.nhs.uk

3.5 out of 5 stars

Based on 58 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

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Latest news

High-Quality, Safe and Compassionate Care

We already display planned and actual staffing numbers for each shift - so our patients and visitors

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission Inspection Ratings

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

104% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 563 responses.

Friends and Family Test score: A&E

92%Patients recommend this hospital. 1263 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

75% of staff would recommend this organisation as a place to be treated. 1120 responses. 3630 staff work at this organisation.

Friends and Family Test score: Staff - Work

68% of staff would recommend this organisation as a place to work. 1120 responses. 3630 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E

Always grateful to the over stretched NHS service but even more so when you have a child in pain - daughter broke her wrist which initial...

29 November 2014

Great staff and a really good unit

I don't have anything to compare it to, but we have just gotten home with our first and I felt compelled to put a review up. The labo...

8 November 2014

Age related macular degeneration

I have been receiving treatment for age related macular degeneration (wet) at the Eye Clinic for a number of years. Overall, I have noth...

4 November 2014

not sastisfied

i attended suite 1,september 24th,been having Candida symptoms for years only got treated for it january 2010 having searching internet t...

26 September 2014

insulting , inefficient, uncaring.

I am currenty an out patent in the ENT dept, and have been for many years. Currently I am awaiting a follow up operation to the one I ha...

19 September 2014

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust