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Chesterfield Royal Hospital

Telephone: 01246 277271
Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL
Website: http://www.chesterfieldroyal.nhs.uk

4 out of 5 stars

Based on 95 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

Get directions to Chesterfield Royal Hospital

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Latest news

High-Quality, Safe and Compassionate Care

We already display planned and actual staffing numbers for each shift - so our patients and visitors

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

110% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.57% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 897 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 737 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

79%staff recommend this hospital for care. 1507 responses

Friends and Family Test score: Staff - Work

68%staff recommend this hospital as a place to work. 1507 responses

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 980 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A&E experience

I was taken by ambulance to A&E last weekend after suffering a post operative bleed. When I arrived a nurse came to check me in and spent...

28 August 2015

No man's land between treatment and follow up

Having had a condition for 2 years, I've always been happy with the treatment and service I've received at the hospital. Until now. I had...

28 August 2015

Made to feel humiliated over something I did 40 plus years a

I am due to return to the Pain Clinic this coming week, but after discussing this with my husband we both feel the same; why bother? L...

22 August 2015

Cataract Surgery

I would like to say a big,big thankyou to all involved in my cataract operation on 31/7/2015 on the Holywell ward,and would also like to ...

21 August 2015

Dermatology - Minor surgery

I recently had minor surgery in the Dermatologly Department and I would like to thank the surgeon and the nursing staff on their professi...

15 August 2015

Nearby Hospitals

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust