Chesterfield Royal Hospital

01246 277271 Calow, Top Road , Chesterfield, Derbyshire, S44 5BL
http://www.chesterfieldroyal.nhs.uk

4 out of 5 stars

Based on 161 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

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Latest news

High-Quality, Safe and Compassionate Care

We already display planned and actual staffing numbers for each shift - so our patients and visitors

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

101% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

7.57% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 989 responses

Friends and Family Test score: A&E

71%Patients recommend this hospital. 479 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7676% staff recommend this hospital for care. 1333 responses. 3804 staff work at this trust.

Friends and Family Test score: Staff - Work

6060% staff recommend this hospital as a place to work. 1333 responses. 3804 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 2181 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Multi visits to various depts

My father has been having various investigations dealing with different depts. within Chesterfield Royal Hospital. The staff and techn...

24 August 2016

I was boweled over by the experience

Just a quick note on my recent procedure (colonoscopy) in the Royal as a day patient on Wednesday 17th of August as part of the Bowel can...

23 August 2016

Frustrating

Went with family to see mother in hospital. Have to say the staff were the worst part about the expedience. All staff looked miserable an...

22 August 2016

Appointment for my mother in law

My mother in law came for an apt with the doctor in relation to a follow up Parkinsons appointment and a blood test result. She didn't se...

22 August 2016

Outpatient appointment

I took my elderly mother to an outpatient appointment regarding a leg ulcer. The doctor and their team were outstanding. My mother receiv...

18 August 2016

Nearby Hospitals

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust