Chesterfield Royal Hospital

01246 277271 Calow, Top Road , Chesterfield, Derbyshire, S44 5BL
http://www.chesterfieldroyal.nhs.uk

4 out of 5 stars

Based on 215 ratings for this hospital

News:

  • High-Quality, Safe and Compassionate Care

Overview

Our Proud to Care values include compassion, dignity and respect

Our Journey

What sort of hospital do we want to be?

A first-class district general hospital (DGH) – the model for what a DGH can be in the service of its community – delivering sustainable high quality clinical care, offering an exceptional experience for our patients; and creating a great place for our staff to work.

How will we do this?

We have six objectives to achieve our aim.

For our patients & our community we will:
1. Provide high-quality, safe and person-centred care;
2. Deliver sustainable, appropriate and high-performing services; and
3. Build on existing partnerships and create new ones to deliver better care.


For our hospital & our staff we will:
4. Support and develop our staff;
5. Manage our money wisely, foster innovation and become more efficient to improve quality of care
6. Provide an infrastructure to support delivery.

How do we show that we are Proud to CARE?
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital – looking after our patients & taking care of our staff:

Compassion

  • Compassionate care delivered with professionalism and a positive, friendly attitude
  • Care that preserves dignity and respects the person; putting patients at the heart of all we do
  • Respecting the unique and individual contribution that each of our staff members make – fair, positive and inclusive, recognising diversity and using it to enrich our organisation

Achievement

  • Excellent care, safe services and a positive experience every time
  • Exceeding expectations by delivering first-class performance, bettering national standards through innovation and ingenuity

Relationships

  • An open and honest relationship with our patients, staff, partners and our communities
    Working in partnership in the interests of our patients
  • Acting in a socially responsible way and meeting our commitments to the local community.

Environment

  • Providing a hospital environment that is modern, clean and safe conducive to care and recovery; and a good place to work.

Contact details, map and directions

Chesterfield Royal Hospital

Tel: 01246 277271   Fax: 01246 512737

Address: Calow, Top Road, Chesterfield, Derbyshire, S44 5BL

Website: http://www.chesterfieldroyal.nhs.uk

Email: crhft.communications@nhs.net

Get directions to Chesterfield Royal Hospital

Latest news

High-Quality, Safe and Compassionate Care

We already display planned and actual staffing numbers for each shift - so our patients and visitors

Nursing, midwifery and care staffing review

In April 2014, our fourth staffing review paper was presented to the Board of Directors - as part of our on-going commitment to providing high-quality, safe and compassionate care on our wards.

This paper included some clear recommendations for the children’s and adult wards - to make sure we have the right staff, with the right skills, in the right place, at the right time.

As a result of this review, the Board made a decision to invest an extra £1.7Million in staffing. You can read about this investment here.

The Board paper and full details of the review can be downloaded here:

Associated document

Nursing Staffing Review (.pdf, 607.53 KB)

Last updated on 07 May 2014.

Quality of service at Chesterfield Royal Hospital

This hospital is managed by Chesterfield Royal Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

% of registered nurse day hours filled as planned (Hospital)

96.55% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

100.31% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99.05% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

104.04% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 790 responses

Friends and Family Test score: A&E

82%Patients recommend this hospital. 208 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71staff recommend this hospital for care. 158 responses. 3856 staff work at this trust.

Friends and Family Test score: Staff - Work

53staff recommend this hospital as a place to work. 158 responses. 3856 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 1701 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

1ST visit to new cancer dept

Usual first class treatment in haematology,but unimpressed with reception on top floor.Had not been here before and was told abruptly to ...

15 August 2017

Eye cyst removal.

I have recently visited the Chesterfield eye clinic and the Consultant i saw was very efficient in diagnosing my issue, I was given a dat...

7 August 2017

Excellent service angiography

On Thursday 3rd of August my partner came to have her loop recorder removed (angiography) The staff as a whole were brilliant and a s...

3 August 2017

A&E

Fantastic service received & feel they are under staffed & over worked, they deserve all the praise for dedication & caring, ...

31 July 2017

I attended Imaging for an Abdominal/Vaginal Ultrasound

On Saturday morning at 9.40 attended Imaging Department for an abdominal ultrasound. I am always extremely nervous of clinical checks on...

31 July 2017

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Last updated on 07 May 2014.

Information supplied by Chesterfield Royal Hospital NHS Foundation Trust