North Tyneside General Hospital

0344 811 8111 Rake Lane , North Shields, NE29 8NH
https://www.northumbria.nhs.uk/north-tyneside

3.5 out of 5 stars

Based on 200 ratings for this hospital

Overview

North Tyneside General Hospital

North Tyneside is a general hospital with a 24 hour walk-in service, full range of diagnostic testing, outpatient clinics covering a range of specialties, 24 wards as well as facilities for care of the elderly.

Car parking
Car parking is available and costs £1.20p per hour, up to a maximum of £4 per day.  

The trust is currently changing the system used to manage its car parks so patients and visitors are asked to carefully observe signage in hospital car parks during this transitional period. 

 

Contact details, map and directions

North Tyneside General Hospital

Tel: 0344 811 8111

Address: Rake Lane, North Shields, NE29 8NH

Website: https://www.northumbria.nhs.uk/north-tyneside

Email: contactus@northumbria.nhs.uk

Get directions to North Tyneside General Hospital

You can plan your journey with Transport direct.

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at North Tyneside General Hospital

This hospital is managed by Northumbria Healthcare NHS Foundation Trust

Care Quality Commission inspection ratings

Outstanding
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

125% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.47% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 338 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 52 responses

Friends and Family Test score: Staff - Care

90%staff recommend this hospital for care. 439 responses

Friends and Family Test score: Staff - Work

71%staff recommend this hospital as a place to work. 439 responses

Friends and Family Test score: Mental Health

94%Patients recommend this hospital. 17 responses.

Friends and Family Test Score: Community

98%Patients recommend this hospital. 1016 responses.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 414 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Excellent MRI Dept Staff

I had an MRI scan carried out on Sunday evening and to say I was extremely nervous is an understatement, as I suffer from very bad chlost...

24 May 2016

Walk in centre

I visited the walk in centre on the Afternoon of 23/5/16 .The receptionist was very abrupt and hostile.considering they are the first poi...

23 May 2016

Staff rude with bad attitude and no respect

My partner rang 111 as his tooth had broken in two. He was told to go to rake lane and the accident walk in. When we it there the recepti...

21 May 2016

absolutely disgraceful

my great uncle has Parkinson's disease and was admitted to rake lane on the 12/03/16 early in the morning around 10am on the 19/05/16 he ...

20 May 2016

Hotel ward 18

Hotel ward 18 is absolutely amazing. From the moment I arrived on the ward the care was fantastic. The staff not only looked after me...

7 May 2016

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Last updated on 30 June 2015.

Information supplied by Northumbria Healthcare NHS Foundation Trust