North Tyneside General Hospital

0344 811 8111 Rake Lane , North Shields, NE29 8NH
https://www.northumbria.nhs.uk/north-tyneside

4 out of 5 stars

Based on 144 ratings for this hospital

Overview

North Tyneside General Hospital

North Tyneside is a general hospital with a walk-in urgent care centre (open 8am-12 midnight), full range of diagnostic testing, outpatient clinics covering a range of specialties, 24 wards as well as facilities for care of the elderly.

Car parking
Car parking is available and costs £1.20p per hour, up to a maximum of £4 per day.  

The first 20 minutes of parking is free so if you take a ticket and exit the car park within 20 minutes, there will be no charge.

Please take a ticket to raise the barrier to gain entry to the car park. You will then use this ticket to pay at a pay station before leaving. The payment machines take coins and notes, as well as credit and debit cards.

There are a number of designated free parking bays reserved for registered disabled drivers displaying a valid blue badge permit.

Contact details, map and directions

North Tyneside General Hospital

Tel: 0344 811 8111

Address: Rake Lane, North Shields, NE29 8NH

Website: https://www.northumbria.nhs.uk/north-tyneside

Email: contactus@northumbria.nhs.uk

Get directions to North Tyneside General Hospital

You can plan your journey with Transport direct.

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at North Tyneside General Hospital

This hospital is managed by Northumbria Healthcare NHS Foundation Trust

Care Quality Commission inspection ratings

Outstanding
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

92% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

120% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

142% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.47% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

98%Patients recommend this hospital. 298 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

88%staff recommend this hospital for care. 532 responses. 8746 staff work at this trust.

Friends and Family Test score: Staff - Work

69%staff recommend this hospital as a place to work. 532 responses. 8746 staff work at this trust.

Friends and Family Test score: Mental Health

96%Patients recommend this hospital. 56 responses.

Friends and Family Test Score: Community

99%Patients recommend this hospital. 4651 responses.

Friends and Family test score: Outpatients

88%Patients recommend this hospital. 434 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A very pleasant experience

My mother had an appointment in your hospital last Thursday to see an orthopaedic consultant about a hip replacement. Two days earlier, o...

28 March 2017

Fabulous and reassuring service, from first to last!

I visited Rake Lane today and used the walk in service for the very first time. Given how busy my own GP surgery is and my own decisio...

28 March 2017

Total hip replacement

I hate hospitals but was made to feel at ease the staff was great from arriving to leaving arrived at seven was was booked in by seven th...

15 March 2017

I hate hospitals

I went reluctantly to the Urgent Care Centre this evening. I had minor facial surgery elsewhere earlier in the week and one side of my fa...

9 March 2017

Consultant's Secretary.

To whom it may concern iv been a patient of my Consultant after suffering knee problems for a while. I was discharged from their clinic i...

9 March 2017

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Last updated on 21 December 2016.

Information supplied by Northumbria Healthcare NHS Foundation Trust