North Tyneside General Hospital

Telephone: 0344 811 8111
Address: Rake Lane, North Shields, NE29 8NH
Website: https://www.northumbria.nhs.uk/north-tyneside

4 out of 5 stars

Based on 180 ratings for this hospital

Overview

North Tyneside General Hospital

North Tyneside is a general hospital with a 24 hour A&E department, a midwifery-led maternity unit, full range of diagnostic testing, outpatient clinics covering a range of specialties, 24 wards as well as facilities for care of the elderly.

Car parking
Car parking is available and costs £1.20p per hour, up to a maximum of £4 per day.  

The trust is currently changing the system used to manage its car parks so patients and visitors are asked to carefully observe signage in hospital car parks during this transitional period. 

 

Contact details, map and directions

North Tyneside General Hospital

Tel: 0344 811 8111

Address: Rake Lane, North Shields, NE29 8NH

Website: https://www.northumbria.nhs.uk/north-tyneside

Email: contact.centre2@northumbria.nhs.uk

Get directions to North Tyneside General Hospital

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Quality of service at North Tyneside General Hospital

This hospital is managed by Northumbria Healthcare NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

1.74% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.81% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

67 from 329 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

45 from 768 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Unimpressed

8 weeks in hospital, little or no improvement. Discharged with no letter, no handover and no mobility aids despite the fact she needed ...

20 August 2014

Disgusting care!

First of all if you can help it never go this hospital. it was bad enough when i had my daughter and had to stay on the maternity ward, n...

20 August 2014

Appointments department

When booking a further appointment I made it quite clear I would not be available between 05/09/2014 until 15/09/2014 but the receptionis...

19 August 2014

complaint about a doctor in a and e

Went in with a od. The doc spent more time talking to my cpn than me. Didn't come back to see me for two hour even after me requesting ...

18 August 2014

A parent of a child who has had a short stay in hospital.

My daughter had a short stay in ward 10 recently, after being diagnosed with type 1 diabetes. Obviously this was a very scary and emotion...

18 August 2014

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Last updated on 07 April 2014.

Information supplied by Northumbria Healthcare NHS Foundation Trust