North Tyneside General Hospital

0344 811 8111 Rake Lane , North Shields, NE29 8NH
https://www.northumbria.nhs.uk/north-tyneside

3.5 out of 5 stars

Based on 191 ratings for this hospital

Overview

North Tyneside General Hospital

North Tyneside is a general hospital with a 24 hour walk-in service, full range of diagnostic testing, outpatient clinics covering a range of specialties, 24 wards as well as facilities for care of the elderly.

Car parking
Car parking is available and costs £1.20p per hour, up to a maximum of £4 per day.  

The trust is currently changing the system used to manage its car parks so patients and visitors are asked to carefully observe signage in hospital car parks during this transitional period. 

 

Contact details, map and directions

North Tyneside General Hospital

Tel: 0344 811 8111

Address: Rake Lane, North Shields, NE29 8NH

Website: https://www.northumbria.nhs.uk/north-tyneside

Email: contactus@northumbria.nhs.uk

Get directions to North Tyneside General Hospital

You can plan your journey with Transport direct.

Departments and services

To search for a specific treatment, use our full list of departments

Quality of service at North Tyneside General Hospital

This hospital is managed by Northumbria Healthcare NHS Foundation Trust

Care Quality Commission inspection ratings

Outstanding
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

118% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

147% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.67% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.47% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

97%Patients recommend this hospital. 321 responses

Friends and Family Test score: A&E

88%Patients recommend this hospital. 34 responses

Friends and Family Test score: Staff - Care

8888% staff recommend this hospital for care. 436 responses. 8849 staff work at this trust.

Friends and Family Test score: Staff - Work

7878% staff recommend this hospital as a place to work. 436 responses. 8849 staff work at this trust.

Friends and Family Test score: Mental Health

100%Patients recommend this hospital. 43 responses.

Friends and Family Test Score: Community

98%Patients recommend this hospital. 1169 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 472 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Excellent care and attention at North Tyneside General Hospital

A few weeks ago I attended Accident and Emergency at NTGH and was treated extremely well after only an hours wait, although saw Triage nu...

7 July 2016

Absolute joke

Absolute joke. The staff are terrible they stand around talking about personal stuff all day they have horrible attitudes the treatment ...

7 July 2016

Elderly care is unacceptable at this hospital

The majority of nurses on ward 24 are over stretched and not committed to patient care at all, this is a ward for the elderly who are oft...

6 July 2016

Offensive Staff 0 Involvement in Decisions of Our Loved One

"certain" staff on this ward 15 yesterday made inappropriate comments re my mother--two of them- and to top it all off the...

2 July 2016

Walk In Centre was great!

I'm 41 years old and have never visited a Hospital before. (at least not for myself) About 4 weeks ago i tore the muscle in my leg. Like ...

23 June 2016

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Last updated on 30 June 2015.

Information supplied by Northumbria Healthcare NHS Foundation Trust