Chelsea and Westminster Hospital

Telephone: 020 3315 8000
Address: 369 Fulham Road, London, Greater London, SW10 9NH
Website: http://www.chelwest.nhs.uk

3.5 out of 5 stars

Based on 71 ratings for this hospital

Overview

Contact details, map and directions

Chelsea and Westminster Hospital

Tel: 020 3315 8000

Address: 369 Fulham Road, London, Greater London, SW10 9NH

Website: http://www.chelwest.nhs.uk

Email: pals@chelwest.nhs.uk

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Quality of service at Chelsea and Westminster Hospital

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

121% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.00% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

4.44% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

60 from 416 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

63 from 330 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience

Friends and Family Test score: Maternity

Latest reviews of this hospital

My visit to A &E having fallen off a micro scooter!

i attended the A and E dept on July 18th and was diagnosed with a fractured pelvis. I stayed in the observation ward overnight. The staff...

14 August 2014

Cancelling Appointment

I was simply trying to cancel completely an out-patient appointment. I tried for over half an hour on telephone and on-line. I eventual...

13 August 2014

Fantastic hospital

My 5 year old daughter has been treated in The Chelsea and Westminister Hospital, for the past year. The Hospital is very clean, both N...

10 August 2014

Impossible to get through

I have been calling the maternity ward for a week now, every day, repeatedly and never managed to get through. I tried through the operat...

8 August 2014

Nursing Staff Were Consistently Uncaring and Didn't Listen

After 'routine' gallbladder surgery I told nurses, doctors and anyone within earshot that I had a low resting temp so that they would con...

7 August 2014

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Last updated on 26 February 2013.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust