Chelsea and Westminster Hospital

020 3315 8000 369 Fulham Road , London, SW10 9NH
http://www.chelwest.nhs.uk

3.5 out of 5 stars

Based on 96 ratings for this hospital

Overview

Chelsea and Westminster Hospital was built in just five years and opened in 1993, on the site once occupied by St Stephen's Hospital—bringing together staff, services and equipment from five London hospitals.

  • Westminster Hospital: founded as a voluntary hospital in a small house in Petty France, Pimlico, with just 10 beds in 1719.
  • Westminster Children’s Hospital: built in 1907 as The Infant’s Hospital. Originally in Vincent Square SW1, the hospital pioneered the treatment of malnutrition in infants.
  • West London Hospital: opened in 1860 the hospital was known from the early 1970s for its women-centred maternity service.
  • St Mary Abbots Hospital: an infirmary occupied the site of what had been the Kensington work house. The hospital was founded in the late 19th century.
  • St Stephen's Hospital: a map of 1664 indicates, on this site, “The hospital in Little Chelsea”. Later there was a workhouse then an infirmary before St Stephen’s was founded in the late 1800s.

The hospital is modern and attractive, with displays of art from the present day to the sixteenth century.

 

Contact details, map and directions

Chelsea and Westminster Hospital

Tel: 020 3315 8000

Address: 369 Fulham Road, London, SW10 9NH

Website: http://www.chelwest.nhs.uk

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Quality of service at Chelsea and Westminster Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.83% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.25% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 822 responses

Friends and Family Test score: A&E

86%Patients recommend this hospital. 2121 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

80%staff recommend this hospital for care. 74 responses

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 74 responses

Friends and Family Test Score: Community

NA%Patients recommend this hospital. 2 responses.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 5008 responses.

Latest reviews of this hospital

Worst hospital in the country. Disappointing!

Could write this for hours but: went to A&E, waited hours to be seen. When asked for pain relief was told by a nurses "shut up c...

10 February 2016

Good Treatment. Poor Admin

I have attended numerous out-patient clinics. Treatment is satisfactory. Admin is not. Expect long hold times on appointments telephone n...

21 January 2016

Urgent care quite respectful

The staff at the Urgent Care centre are very knowledgeable and respectful. As a first time user of this NHS facility, specifically for my...

7 January 2016

A&E - broken toe and lacerations

I have been admitted yesterday for a very painful injury to my foot. I barely waited 20 min in reception and once I have been received, ...

4 January 2016

Looks great but avoid it

I have had 2 operations here and feel that nothing has been done to resolve the issue and am very disappointed. I do not recommend thi...

24 December 2015

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Last updated on 18 September 2015.

Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust