William Harvey Hospital (Ashford)

01233 633331 Kennington Road, Willesborough , Ashford, Kent, TN24 0LZ
http://www.ekhuft.nhs.uk/williamharvey

3.5 out of 5 stars

Based on 301 ratings for this hospital

Overview

William Harvey Hospital image

The William Harvey Hospital, Ashford is an acute hospital providing a range of emergency and elective services as well as comprehensive maternity, trauma, orthopaedic and paediatric and neonatal Intensive care services. The hospital is located on the outskirts of Ashford, adjacent to the M20 and was commissioned in 1977. Since then the site has been developed, substantially upgraded and, more recently, reorganised into medical and surgical floors.

The hospital has a specialist cardiology unit undertaking angiography, angioplasty, a state of the art pathology analytical robotics laboratory that reports all East Kent’s General Practitioner (GP) activity and a robotic pharmacy facility. A single Head and Neck Unit for east Kent has recently been established and includes centralised maxillofacial services with all specialist head and neck cancer surgery co-located on the site. 

WHH has a post graduate teaching centre and staff accommodation. There are also adult and elderly mental health services on site provided by Kent and Medway NHS & Social Care Partnership Trust.

For more information please visit www.ekhuft.nhs.uk/williamharvey

Contact details, map and directions

William Harvey Hospital (Ashford)

Tel: 01233 633331

Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ

Website: http://www.ekhuft.nhs.uk/williamharvey

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Quality of service at William Harvey Hospital (Ashford)

This hospital is managed by East Kent Hospitals University NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.28% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1063 responses

Friends and Family Test score: A&E

71%Patients recommend this hospital. 715 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7474% staff recommend this hospital for care. 2107 responses. 7828 staff work at this trust.

Friends and Family Test score: Staff - Work

4949% staff recommend this hospital as a place to work. 2107 responses. 7828 staff work at this trust.

Friends and Family test score: Outpatients

91%Patients recommend this hospital. 3249 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Telephone system

I have attempted to telephone a department or a person in WHH on a number of occasions during the past couple of years. The system works ...

21 July 2016

Effective treatment of a serious eye infection

My eye became painful, especially in strong light. I saw my GP immediatly, as I was about to travel to Brazil. She initially diagnosed co...

20 July 2016

Treatment for torn retinas

I attended the Rotary Ward emergency eye clinic on 20June. I was seen by the duty consultant who gave my eyes a very thorough examination...

20 July 2016

Uncontactable Orthopaedics department

I have been calling the Orthopaedics department for days as I have a post-operative infection in my partial knee surgery and cannot get h...

20 July 2016

Appalling system hasn't changed in years

My five year old son had an injury to his arm on a Monday evening and was admitted through A E. Had a couple of xrays and a soft cast put...

19 July 2016

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Last updated on 14 April 2015.

Information supplied by East Kent Hospitals University NHS Foundation Trust