William Harvey Hospital (Ashford)

Telephone: 01233 633331
Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
Website: http://www.ekhuft.nhs.uk/williamharvey

3.5 out of 5 stars

Based on 231 ratings for this hospital

Overview

William Harvey Hospital image

The William Harvey Hospital, Ashford is an acute hospital with 476 beds (as of March 2012), providing a range of emergency and elective services as well as comprehensive maternity, trauma, orthopaedic and paediatric and neonatal Intensive care services. The hospital is located on the outskirts of Ashford, adjacent to the M20 and was commissioned in 1977. Since then the site has been developed, substantially upgraded and, more recently, reorganised into medical and surgical floors.

The hospital has a specialist cardiology unit undertaking angiography, angioplasty, a state of the art pathology analytical robotics laboratory that reports all East Kent’s General Practitioner (GP) activity and a robotic pharmacy facility. A single Head and Neck Unit for East Kent has recently been established and includes centralised maxillofacial services with all specialist head and neck cancer surgery co-located on the site. 

The WHH has a post graduate teaching centre and staff accommodation. There are also adult and elderly mental health services on site provided by Kent and Medway NHS & Social Care Partnership Trust.

For more information please visit www.ekhuft.nhs.uk/williamharvey

Contact details, map and directions

William Harvey Hospital (Ashford)

Tel: 01233 633331

Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ

Website: http://www.ekhuft.nhs.uk/williamharvey

Email: ekh-tr.generalenquiries@nhs.net

Get directions to William Harvey Hospital (Ashford)

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Quality of service at William Harvey Hospital (Ashford)

This hospital is managed by East Kent Hospitals University NHS Foundation Trust

Care Quality Commission Inspection Ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

98% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

105% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.28% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 859 responses.

Friends and Family Test score: A&E

80%Patients recommend this hospital. 801 responses.

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70% of staff would recommend this organisation as a place to be treated. 2442 responses. 7609 staff work at this organisation.

Friends and Family Test score: Staff - Work

45% of staff would recommend this organisation as a place to work. 2442 responses. 7609 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Very impressed

I am the carer of a patient in this ward, and I was very impressed with the treatment he received today. The consultant took his time to ...

27 February 2015

Kings C 2

I admit I have been critical of the William Harvey in the past but - my husband has just had a hip replacement there. I cannot praise all...

26 February 2015

2.5 hours waiting! So much for the Goverment's 60 minuites!

I am so glad that I called before attending, I was advised at 13.00hrs that a 2 and a half hour waiting time is quite normal (obviously I...

24 February 2015

Good experience

Took my son to A&E with a broken foot and a follow up at the fracture clinic. Each time staff were friendly and professional. The ...

23 February 2015

What a brilliant A & E department!

My elderly mother fell in Tenterden early this week so we called an ambulance for help. We cannot speak too highly of the care and atten...

20 February 2015

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Last updated on 30 August 2012.

Information supplied by East Kent Hospitals University NHS Foundation Trust