William Harvey Hospital (Ashford)

01233 633331 Kennington Road, Willesborough , Ashford, Kent, TN24 0LZ
http://www.ekhuft.nhs.uk/williamharvey

3.5 out of 5 stars

Based on 299 ratings for this hospital

Overview

William Harvey Hospital image

The William Harvey Hospital, Ashford is an acute hospital providing a range of emergency and elective services as well as comprehensive maternity, trauma, orthopaedic and paediatric and neonatal Intensive care services. The hospital is located on the outskirts of Ashford, adjacent to the M20 and was commissioned in 1977. Since then the site has been developed, substantially upgraded and, more recently, reorganised into medical and surgical floors.

The hospital has a specialist cardiology unit undertaking angiography, angioplasty, a state of the art pathology analytical robotics laboratory that reports all East Kent’s General Practitioner (GP) activity and a robotic pharmacy facility. A single Head and Neck Unit for east Kent has recently been established and includes centralised maxillofacial services with all specialist head and neck cancer surgery co-located on the site. 

WHH has a post graduate teaching centre and staff accommodation. There are also adult and elderly mental health services on site provided by Kent and Medway NHS & Social Care Partnership Trust.

For more information please visit www.ekhuft.nhs.uk/williamharvey

Contact details, map and directions

William Harvey Hospital (Ashford)

Tel: 01233 633331

Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ

Website: http://www.ekhuft.nhs.uk/williamharvey

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Quality of service at William Harvey Hospital (Ashford)

This hospital is managed by East Kent Hospitals University NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

99% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

106% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

109% of planned level - This shows how well the ward's staffing requirements are being met

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.28% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 1117 responses

Friends and Family Test score: A&E

74%Patients recommend this hospital. 928 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

7474% staff recommend this hospital for care. 2107 responses. 7828 staff work at this trust.

Friends and Family Test score: Staff - Work

4949% staff recommend this hospital as a place to work. 2107 responses. 7828 staff work at this trust.

Friends and Family test score: Outpatients

90%Patients recommend this hospital. 3635 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Specialists Secretary never answers phone

Had facet joint injections due to two discs ruptured. Had a number for emergency flare up was never answered. Eventually called departmen...

23 June 2016

my cataract treatment

Below is the summary of my observations during my treatment 10. Positives 1. All three wards and toilets are spotlessly clean 2. E...

23 June 2016

A&E

My husband was admitted to A&E from Ashford International Hotel where we were staying for the weekend. He was having continuous spasms in...

22 June 2016

Thyroid surgery

Attended Channel day surgery for thyroid surgery 10/6/2016 the experience from start to finish was carried out professionally with dignit...

21 June 2016

Outpatient appointment system abysmal and chaotic

My eye appointment was for 9.45 a.m. I arrived at 9.30 a.m. Was seen at 10.30 and drops put in. Half a hour later my eyes were photogr...

20 June 2016

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Last updated on 14 April 2015.

Information supplied by East Kent Hospitals University NHS Foundation Trust