William Harvey Hospital (Ashford)

Telephone: 01233 633331
Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
Website: http://www.ekhuft.nhs.uk/williamharvey

3.5 out of 5 stars

Based on 249 ratings for this hospital

Overview

William Harvey Hospital image

The William Harvey Hospital, Ashford is an acute hospital providing a range of emergency and elective services as well as comprehensive maternity, trauma, orthopaedic and paediatric and neonatal Intensive care services. The hospital is located on the outskirts of Ashford, adjacent to the M20 and was commissioned in 1977. Since then the site has been developed, substantially upgraded and, more recently, reorganised into medical and surgical floors.

The hospital has a specialist cardiology unit undertaking angiography, angioplasty, a state of the art pathology analytical robotics laboratory that reports all East Kent’s General Practitioner (GP) activity and a robotic pharmacy facility. A single Head and Neck Unit for east Kent has recently been established and includes centralised maxillofacial services with all specialist head and neck cancer surgery co-located on the site. 

WHH has a post graduate teaching centre and staff accommodation. There are also adult and elderly mental health services on site provided by Kent and Medway NHS & Social Care Partnership Trust.

For more information please visit www.ekhuft.nhs.uk/williamharvey

Contact details, map and directions

William Harvey Hospital (Ashford)

Tel: 01233 633331

Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ

Website: http://www.ekhuft.nhs.uk/williamharvey

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Quality of service at William Harvey Hospital (Ashford)

This hospital is managed by East Kent Hospitals University NHS Foundation Trust

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff day hours filled as planned (Hospital)

100% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of Unregistered care staff night hours filled as planned (Hospital)

107% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.32% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

3.28% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test: Inpatient

95%Patients recommend this hospital. 870 responses

Friends and Family Test score: A&E

82%Patients recommend this hospital. 632 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

70%staff recommend this hospital for care. 2442 responses

Friends and Family Test score: Staff - Work

45%staff recommend this hospital as a place to work. 2442 responses

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

A stranger is welcomed.

Thank you William Harvey Hospital for taking such good care of me when I was sent over from the Royal Victoria on Monday with a suspected...

23 April 2015

Disgusting treatment!

I was taken to hospital last night (second time in a week) with heart/chest pains. I was having a panic attack too as I was so scared, me...

19 April 2015

Kings ward staff awesome! Consultant great!

I had a knee ligament reconstructions, can I say the theatre staff were funny awesome and sarcastic which I loved, the ward staff were am...

19 April 2015

more pain than heart attack.

Had appointment for heart operation at 10 am ,no beds available and put in waiting room for over4 hours no food to be taken or drink. Got...

13 April 2015

Unable to get through, tried for week, appalling service

Worst customer care, trying for 4 months to find out about appointment for son, no-one answers the phone, either don't care or incompeten...

13 April 2015

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Last updated on 14 April 2015.

Information supplied by East Kent Hospitals University NHS Foundation Trust