William Harvey Hospital (Ashford)

Telephone: 01233 633331
Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ
Website: http://www.ekhuft.nhs.uk/williamharvey

3.5 out of 5 stars

Based on 186 ratings for this hospital

Overview

William Harvey Hospital image

The William Harvey Hospital, Ashford is an acute hospital with 476 beds (as of March 2012), providing a range of emergency and elective services as well as comprehensive maternity, trauma, orthopaedic and paediatric and neonatal Intensive care services. The hospital is located on the outskirts of Ashford, adjacent to the M20 and was commissioned in 1977. Since then the site has been developed, substantially upgraded and, more recently, reorganised into medical and surgical floors.

The hospital has a specialist cardiology unit undertaking angiography, angioplasty, a state of the art pathology analytical robotics laboratory that reports all East Kent’s General Practitioner (GP) activity and a robotic pharmacy facility. A single Head and Neck Unit for East Kent has recently been established and includes centralised maxillofacial services with all specialist head and neck cancer surgery co-located on the site. 

The WHH has a post graduate teaching centre and staff accommodation. There are also adult and elderly mental health services on site provided by Kent and Medway NHS & Social Care Partnership Trust.

For more information please visit www.ekhuft.nhs.uk/williamharvey

Contact details, map and directions

William Harvey Hospital (Ashford)

Tel: 01233 633331

Address: Kennington Road, Willesborough, Ashford, Kent, TN24 0LZ

Website: http://www.ekhuft.nhs.uk/williamharvey

Email: ekh-tr.generalenquiries@nhs.net

Get directions to William Harvey Hospital (Ashford)

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Quality of service at William Harvey Hospital (Ashford)

This hospital is managed by East Kent Hospitals University NHS Foundation Trust

Care Quality Commission national standards

All standards met
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse day hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of registered nurse night hours filled as planned (Hospital)

89% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of non registered nurse night hours filled as planned (Hospital)

103% of planned level - This shows how well the ward's staffing requirements are being met
Ward level breakdown

% of patients who have been hurt in a fall in the last 3 days

0.10% - Based on a monthly spot check survey of patients on the ward

% of patients being treated for a bed sore (pressure ulcer)

5.26% - Based on a monthly spot check survey of patients on the ward

Friends and Family Test score: Inpatient

68 from 851 responses - Scores can range from -100 to +100. The higher the score, the better reported patient experience
More detail

Friends and Family Test score: A&E

36 from 994 responses - Scores can range from -100 to +100. The higher thye score, the better reported patient experience

Friends and Family Test score: Maternity

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

absolutely awful midwife

When my girlfriend was in labour all night long until 8 in the morning when my baby boy was born, we were allocated a midwife for the nig...

22 July 2014

Excellent hospital and staff let down by one member of reception staff.

My daughter has given birth to 3 children by caesarian operation at this hospital and i cannot praise the staff enough all of whom are ki...

17 July 2014

Awful Experience!

I was reluctantly admitted to the maternity unit as I was nearly 2 weeks overdue and was to be induced. I wanted a home birth. The nurses...

16 July 2014

Awful time for my wife, myself and most importantly my son

We came to William Harvey yesterday, for my sons tonsils operation. Everything went fine until a lady doctor/anaesthetist came along to s...

14 July 2014

No community follow up

My elderly mother was discharged to a care home (not a nursing home) after surgery at this hospital on her broken femur in May. Despite ...

8 July 2014

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Last updated on 30 August 2012.

Information supplied by East Kent Hospitals University NHS Foundation Trust